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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69423 Views
  • 16 replies
  • 37 likes
  • 69423 Views
  • 16 replies
  • 37 likes

Solved!! iPad is set to Extreme Quality but external DAC shows 44K sample rate.

I have the iPad 3, Spotify Premium set to Extreme Quality, and an external DAC (the Emotiva Little Ego). MacBook works great, iPad does not. With my MacBook, I can go into Audio MIDI Setup and adjust the output quality to 96000.0 Hz; the external DAC...

  • Casual Listener
  • I have the iPad 3, Spotify Premium set to Extreme Quality, and an external DAC (the Emotiva Little Ego). MacBook works great, iPad does not. With my MacBook, I can go into Audio MIDI Setup and adjust...
  • adriank1410
  • Roadie
  • 1593 Views
  • 3 replies
  • 0 likes
  • 1593 Views
  • 3 replies
  • 0 likes

"Song Not Downloaded" for local files on desktop

I am having trouble downloading local files onto my iphone from my Mac desktop. Here's the odd thing. I have a folder on my desktop for local files that I want to add to spotify on my iphone (all mp3 files) and created a playlist in spotify to sync t...

  • Newbie
  • I am having trouble downloading local files onto my iphone from my Mac desktop. Here's the odd thing. I have a folder on my desktop for local files that I want to add to spotify on my iphone (all mp3...
  • adriank1410
  • Roadie
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Download offline

I've got a premium account since some years now. Why when I try to download a playlist it stops after locking the iPhone??Why do I have to leave it open and unlocked ?!Is there any solution??

  • Newbie
  • I've got a premium account since some years now. Why when I try to download a playlist it stops after locking the iPhone?? Why do I have to leave it open and unlocked ?! Is there any solution??
  • adriank1410
  • Roadie
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

iOS Update to iOS 10.0.1

I just updated my iPhone 6s to the new software, to be able to have the search, browse, library, etc. options on the lowest part of the screen. So I don't have to get out all the steps to be able to choose the category. My friends already have it but...

  • Newbie
  • I just updated my iPhone 6s to the new software, to be able to have the search, browse, library, etc. options on the lowest part of the screen. So I don't have to get out all the steps to be able to ...
  • adriank1410
  • Roadie
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

Can't play songs on my mobile phone but able to play on my desktop

Hi I've recently moved to a new country and I have changed my country setting and even created a new account. However, I have been able to listen on desktop but not on mobile.I have tried re-downloading the app and restarting my phone but it just doe...

  • Newbie
  • Hi I've recently moved to a new country and I have changed my country setting and even created a new account. However, I have been able to listen on desktop but not on mobile. I have tried re-down...
  • adriank1410
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

No new menu on iOS with the last update

Hi all,I want to know if i'm the only one that doesn't have the new menu (Burger menu is evil) on IOS after the last update ? One of my coworker have it but we don't have the iPhone : iPhone 6 for him and iPhone 5s for meWe can't have the new menu on...

  • Newbie
  • Hi all, I want to know if i'm the only one that doesn't have the new menu (Burger menu is evil) on IOS after the last update ?   One of my coworker have it but we don't have the iPhone : iPho...
  • adriank1410
  • Roadie
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

iPhone doesn't sync 'YOUR MUSIC' when added from desktop unless the iPhone app is open

iPhone doesn't sync 'YOUR MUSIC' when added from desktop unless the iPhone app is open. If I add a song on my desktop app it does not show up on my mobile device until I manually add the song again on the iPhone itself. If I leave the app open on my ...

  • Newbie
  • iPhone doesn't sync 'YOUR MUSIC' when added from desktop unless the iPhone app is open. If I add a song on my desktop app it does not show up on my mobile device until I manually add the song again o...
  • adriank1410
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Spotify is not working on my iphone

I signed up for spotify premium on my computer then tried to set up my Iphone but it keeps on saying that i have to Down grade . I am more than happywith Spotify but would like to have it setup like i have on my computer .Please can you helpThank you...

  • Newbie
  • I signed up for spotify premium on my computer then tried to set up my Iphone but it keeps on saying that i have to Down grade . I am more than happywith Spotify but would like to have it setup like ...
  • adriank1410
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Can't download the app

Tried everything. Still can't download

  • Casual Listener
  • Tried everything. Still can't download
  • adriank1410
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

On iOs: unable to share song with non-Facebook contacts

Hi, When I want to share a song from my Spotify app on my iPhone, the only people that appear in the list and that I can send the song to are my Spotify contacts who are ALSO my Facebook contacts. Whoever is a Spotify account (non attached to Faceboo...

  • Gig Goer
  • Hi,  When I want to share a song from my Spotify app on my iPhone, the only people that appear in the list and that I can send the song to are my Spotify contacts who are ALSO my Facebook conta...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

All songs are grey out

I have used Spotify for years and always without any problem. However, since I updated my Spotify version, I've noticed that all songs are greyed out, and I can't play them.I already reinstalled the app. I also checked that it was not in offline mode...

  • Newbie
  • I have used Spotify for years and always without any problem. However, since I updated my Spotify version, I've noticed that all songs are greyed out, and I can't play them. I already reinstalled th...
  • Hubo
  • Community Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • 533 Views
  • 1 replies
  • 0 likes

Solved!! Offline playlist - some songs won't sync

I've made most of my playlists available offline but some songs in the playlist won't play on my phone when I'm offline. Are all songs in spotify available offline? ThanksLB

  • Newbie
  •   I've made most of my playlists available offline but some songs in the playlist won't play on my phone when I'm offline.   Are all songs in spotify available offline?   Thanks ...
  • muchalittletrex
  • Casual Listener
  • 170768 Views
  • 66 replies
  • 10 likes
  • 170768 Views
  • 66 replies
  • 10 likes

Download toggle reverts to 'off' and doesn't download songs

This happens with some artists while others download fine. There's no error message or explanation, it simply doesn't work.

  • Newbie
  • This happens with some artists while others download fine. There's no error message or explanation, it simply doesn't work.
  • user-removed
  • Not applicable
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Solved!! Can't use Facebook Login on iOS App

I can't login to my iphone app. I first deleted the app when I needed some space on my phone. When I installed it back, I couldn't use Facebook login. I put in my email and password, and it redirects me to the login page for Facebook. I have tried do...

  • Casual Listener
  • I can't login to my iphone app.  I first deleted the app when I needed some space on my phone. When I installed it back, I couldn't use Facebook login. I put in my email and password, and it re...
  • SwtchbldeKitteh
  • Casual Listener
  • 2463 Views
  • 4 replies
  • 0 likes
  • 2463 Views
  • 4 replies
  • 0 likes

Daily playlist

All my playlist are gone and or I can't find them also the brows seems to have a banner for another playlist there did they get rid of them or what's up? (IOS 10.0.1)

  • Newbie
  • All my playlist are gone and or I can't find them also the brows seems to have a banner for another playlist there did they get rid of them or what's up? (IOS 10.0.1)
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Solved!! Stuck On Waiting To Download On Wireless

I am unable to download for offline use when on WIFI only, downloading over LTE works. Chronic "Waiting To Download" Other members in my house have no issue downloading over WIFI. One is on the same account(He uses android) and the other uses an Ipho...

  • Visitor
  • I am unable to download for offline use when on WIFI only, downloading over LTE works. Chronic "Waiting To Download" Other members in my house have no issue downloading over WIFI. One is on the same ...
  • user-removed
  • Not applicable
  • 1327 Views
  • 1 replies
  • 0 likes
  • 1327 Views
  • 1 replies
  • 0 likes

Solved!! Playlists

Hi! I am a paying customer and just updated my Spotify on my Iphone. When I opened my must used playlist, all the songs had been turned around. Basically, the song that was previously on the bottom of the list is now on the top. I was wondering if it...

  • Newbie
  • Hi!  I am a paying customer and just updated my Spotify on my Iphone. When I opened my must used playlist, all the songs had been turned around. Basically, the song that was previously on the b...
  • osornios
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes