Crashes when I try to preview track (hold down on track)

Anyone else having this issue. iOS 10 with app version 5.7.0

• sulkesg
• Newbie
• Anyone else having this issue. iOS 10 with app version 5.7.0
• 2016-09-16 9:06:02 PM
• 2016-09-17 3:11:17 PM
• Hubo
• Community Legend
• 265 Views
• 1 replies
• 0 likes

App crashes whenever I 3D Touch

Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm beginning to think I'm just unlucky. Any help?

• andrew1414
• Newbie
• Whenever I 3D Touch a playlist or album on my iPhone 7 with iOS 10, Spotify will begin to open it and then immediately crash. It actually happened on my old iPhone 5s too when I would long press. I'm...
• 2016-09-17 7:22:36 AM
• 2016-09-17 3:09:19 PM
• Hubo
• Community Legend
• 641 Views
• 1 replies
• 3 likes

Helppp!!

So I accidentally removed a music on my playlist and I didn't see what's the title. Is there any way that I can see recently deleted music?

• kayeelicious028
• Newbie
• So I accidentally removed a music on my playlist and I didn't see what's the title. Is there any way that I can see recently deleted music?
• 2016-09-16 6:34:40 AM
• 2016-09-17 1:46:31 PM
• Bearfootrecords
• Community Legend
• 270 Views
• 2 replies
• 0 likes

Playlist,songs were gone after premium purchased plus i was charged twice. I want refund.

• jcconcordia
• Newbie
• 2016-09-17 1:15:58 AM
• 2016-09-17 12:22:40 PM
• MichalGzyl
• Casual Listener
• 271 Views
• 1 replies
• 0 likes

Siri + Spotify = Fail

I have a big issue with Spotify and it is that it makes Siri inoperative. The same exact setup with other music apps such as Digitally Imported, Pandora and Shoutcast works without a problem. Unfortunatly I drive an old car. It has a dock connector f...

• sp0tifyuser123
• Casual Listener
• I have a big issue with Spotify and it is that it makes Siri inoperative. The same exact setup with other music apps such as Digitally Imported, Pandora and Shoutcast works without a problem. &nbsp...
• 2013-11-12 8:18:22 PM
• 2016-09-17 12:10:41 PM
• Frankshottunes4
• Newbie
• 3494 Views
• 4 replies
• 0 likes

Resubscription music lost

Hello,I am so frustrated, and i need your help. Spotify app (on iphone) warned me to update my card info so I did (app says i am a premium user again). But now, i cannot listen to my downloaded music which clearly is still downloaded (spotify app siz...

• yigitkasim
• Newbie
• Hello, I am so frustrated, and i need your help. Spotify app (on iphone) warned me to update my card info so I did (app says i am a premium user again). But now, i cannot listen to my downloaded mus...
• 2016-09-17 12:06:19 PM
• 203 Views
• 0 replies
• 0 likes

iOS 10

So I recently downloaded the iOS 10 update on my iPad and now Spotify won't connect to the internet. I will go to search a song and it has that "spotify is offline" thing pop up but I'm connected to the internet. I have had Spotify for a whole year a...

• Katherine908
• Casual Listener
• So I recently downloaded the iOS 10 update on my iPad and now Spotify won't connect to the internet. I will go to search a song and it has that "spotify is offline" thing pop up but I'm connected to ...
• 2016-09-14 5:05:37 PM
• 2016-09-17 6:47:40 AM
• Doughtydoc
• Newbie
• 3917 Views
• 10 replies
• 0 likes

Save on iphone play on ipad

I have a 16gb ipad mini that spotify looks awesome on especially landscape. My phone is 128gb and im wondering how I can save my music on the phone and use my ipad mini to control and play the music off of my iphone. I did see I can connect them and ...

• manoots
• Casual Listener
• I have a 16gb ipad mini that spotify looks awesome on especially landscape. My phone is 128gb and im wondering how I can save my music on the phone and use my ipad mini to control and play the music ...
• 2016-09-15 9:56:50 PM
• 2016-09-17 5:52:28 AM
• manoots
• Casual Listener
• 548 Views
• 6 replies
• 0 likes

IOS 10 - crash when listening to snippets

Just installed ios 10.0.1 and can crash spotify if album is long pressed to listen to track snippets. Consistent everywhere.Have rebooted iphone & reinstalled spotify 5.7.0.1055Otherwise spotify seems to run much snappier.

• Ianjm
• Gig Goer
• Just installed ios 10.0.1 and can crash spotify if album is long pressed to listen to track snippets. Consistent everywhere. Have rebooted iphone & reinstalled spotify 5.7.0.1055 Otherwise sp...
• 2016-09-13 10:07:20 PM
• 2016-09-17 4:20:04 AM
• user-removed
• Not applicable
• 1345 Views
• 6 replies
• 2 likes

My Daily mix not working ?! (On premium)

Showing an "error occurred" try again.Have tried fresh install but no luck.

• Ogoing
• Newbie
• Showing an "error occurred" try again. Have tried fresh install but no luck.
• 2016-09-17 4:01:51 AM
• 397 Views
• 0 replies
• 0 likes

undo upnext

last night I wanted to add just one song to "up next" and ended up adding an entire playlist. No when I want to listen to another playlist, one song will play and then it reverts back to the playlist I accendently added. How can I undo that? Help Ple...

• yvb3
• Newbie
• last night I wanted to add just one song to "up next" and ended up adding an entire playlist.  No when I want to listen to another playlist, one song will play and then it reverts back to the pl...
• 2016-09-16 11:43:06 PM
• 393 Views
• 0 replies
• 0 likes

Won't play songs

Just got a new IPhone, can't get it to play my song choices. I subscribe to Spotify premium. What is the problem?

• Rudy76
• Newbie
• Just got a new IPhone, can't get it to play my song choices. I subscribe to Spotify premium. What is the problem?
• 2016-09-16 10:28:59 PM
• 214 Views
• 0 replies
• 0 likes

music

I just got an email saying that I had a 7 day premium trial and that's why my subsrciption says "free." I have been paying $9.99 plus tax since November 2015. SO please go back and check that information again. The credit card is not under my name. I...

• emiaajfaithh
• Casual Listener
• I just got an email saying that I had a 7 day premium trial and that's why my subsrciption says "free." I have been paying $9.99 plus tax since November 2015. SO please go back and check that informa...
• 2016-09-16 5:01:35 AM
• 2016-09-16 9:33:31 PM
• tristanschuler
• Regular
• 216 Views
• 1 replies
• 0 likes

WHY CAN'T I LISTEN TO SPOTIFY ON ios OFFLINE WITH PREMIUM ACCOUNT

I have a Premium account I cannot listen to my "downloaded songs offline" They all have the green arrow beside but as soon as im offline, non of my music will play. Error will say " This is not downloaded. Do you want to go back online" this is super...

• rainee
• Newbie
• I have a Premium account   I cannot listen to my "downloaded songs offline"    They all have the green arrow beside but as soon as im offline, non of my music will play.   E...
• 2016-09-16 8:12:45 PM
• 2016-09-16 9:30:41 PM
• tristanschuler
• Regular
• 284 Views
• 1 replies
• 0 likes

Switched from Androit to iPhone. How do I download my existing premium acct??

Hello! I pay monthly for my current Spotify account which was always accessed from an Android phone. That Android phone has now broken and I purchased an iPhone SE. How do I download the Spotify app to my iPhone SE with my same account. The iPhone do...

• Alexandra1047
• Newbie
• Hello!   I pay monthly for my current Spotify account which was always accessed from an Android phone.  That Android phone has now broken and I purchased an iPhone SE.  How do I down...
• 2016-09-16 2:45:29 PM
• 2016-09-16 8:43:06 PM
• Hubo
• Community Legend
• 1013 Views
• 1 replies
• 0 likes

Release Notes - Spotify Beta. WHERE?!

WHERE I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta.At the moment I am at 6.5.0

• BKrnk
• Music Fan
• WHERE I could find the Release notes for Spotify Beta downloaded via TestFlight. The "What To Test Section" is not enough. Every update the same text. I want to know what's new this Beta. At the m...
• 2016-09-16 7:08:08 PM
• 1104 Views
• 0 replies
• 0 likes

iOS 10 crashes after several songs on iPhone 6 plus

My iPhone 6 plus crashes and reboots after listening to Spotify premium for about 15-20 minutes. Very repeatable. I have deleted and reinstalled Spotify. Same problem. Different networks and also on LTE. Always reboots the phone.

• Rc168
• Casual Listener
• My iPhone 6 plus crashes and reboots after listening to Spotify premium for about 15-20 minutes. Very repeatable. I have deleted and reinstalled Spotify. Same problem. Different networks and also on ...
• 2016-09-16 8:26:10 AM
• 2016-09-16 6:31:57 PM
• kmontomery94
• Casual Listener
• 1283 Views
• 6 replies
• 0 likes

[iOS 10] Touch Preview Causes Crash

When using the touch preivew feature on iOS 10 on an iPhone 6S,the app loads the default grid view of songs & crashes right before it would normally preview a song. To recreate,Open Spotify on iPhone 6S, iOS 10Navigate to a grid view of albums or pla...

• bork1
• Newbie
• When using the touch preivew feature on iOS 10 on an iPhone 6S, the app loads the default grid view of songs & crashes right before it would normally preview a song.   To recreate, Open...
• 2016-09-16 5:16:58 PM
• 684 Views
• 0 replies
• 4 likes

New releases not available offline

Hi there, trying to download some of the new release albums today; taking back Sunday, AlunaGeorge & Against me! .. I can save them to my library but as soon as I click to download to make the available offline nothing happens?

• adamaalon19
• Casual Listener
• Hi there, trying to download some of the new release albums today; taking back Sunday, AlunaGeorge & Against me! .. I can save them to my library but as soon as I click to download to make the av...
• 2016-09-16 6:05:08 AM
• 2016-09-16 4:26:14 PM
• Danny97
• Regular
• 469 Views
• 5 replies
• 1 likes