Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

offline playback says my downloaded songs are not downloaded

offline playback says my downloaded songs are not downloaded

I'm using a premium account on iPhone SE

 

I've made a playlist.
I've downloaded the entire playlist.
- All tracks got a green download-icon.
I took my spotify offline.
I played the downloaded playlist.
It works for a while (couple of songs)
Than it says the track is not avabable because it's not downloaded.

- The tracks have gray downoload-icons now.
If tried reinstalling, restarting, removing my offline divices several times.

Nothing seems to fix it.

 

PLEASE  HELP!

Reply
0 Replies

Suggested posts