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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62754 Views
  • 16 replies
  • 37 likes
  • 62754 Views
  • 16 replies
  • 37 likes

Music and subscrption

First of all I want to say that I have been on your website for about an hour trying to figure out a way to speak to someone in customer service or at least have an online chat.. It is amazing to me that with all the money people spend on this app th...

  • Casual Listener
  • First of all I want to say that I have been on your website for about an hour trying to figure out a way to speak to someone in customer service or at least have an online chat.. It is amazing to me ...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

No longer able to select Apple TV

With the iOS 10 update my Apple TV (4th generation) no longer shows up under Devices Available at the bottom of the Spotify song screen. The only way I can play Spotify on the Apple TV is to use Airplay mirroring. Is this a problem others have? The v...

  • Music Fan
  • With the iOS 10 update my Apple TV (4th generation) no longer shows up under Devices Available at the bottom of the Spotify song screen. The only way I can play Spotify on the Apple TV is to use Airp...
  • 432 Views
  • 0 replies
  • 1 likes
  • 432 Views
  • 0 replies
  • 1 likes

No album art on local songs synced from Spotify even though they show on PC

How do I make local files show their artwork when on iOS? It shows fine on the PC version, but there's no album art on iOS. Thanks!

  • Casual Listener
  • How do I make local files show their artwork when on iOS? It shows fine on the PC version, but there's no album art on iOS. Thanks!
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Touch Preview Closing Spotify

When I try to use touch preview it closes down Spotify. Tried reinstalling and all that shenanigans. Any suggestions?

  • Casual Listener
  • When I try to use touch preview it closes down Spotify. Tried reinstalling and all that shenanigans. Any suggestions?
  • LindsayGreen32
  • Casual Listener
  • 563 Views
  • 5 replies
  • 0 likes
  • 563 Views
  • 5 replies
  • 0 likes

Spotify not works

Hi When I am trying to enter in my IPAD and IPHONE spotify account I can't' reach itI receiveid a message saying that spotify cannot be used in an another country for more than 15 days. I am not out of Brazil!!!! I am in Brazil!! . What I do?

  • Newbie
  • Hi   When I am trying to enter in my IPAD and IPHONE spotify account I can't' reach it I receiveid a message saying  that spotify cannot be used in an another country for more than 15 da...
  • osornios
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Auto connect to car audio issues

I have an iPhone 6s and a Pioneer AVH-X3800BHS in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I get a message on the phone that "Spotify wanst to commun...

  • Regular
  • I have an iPhone 6s and a Pioneer AVH-X3800BHS in-dash unit with Spotify control. The iPhone and Spotify app sync up to the in-dash and play fine. The issue is every time I turn on the stereo I ...
  • 401 Views
  • 0 replies
  • 0 likes
  • 401 Views
  • 0 replies
  • 0 likes

Spotify Opens by itself

I updated my iphone to ios 10 & now spotify opens by itself when I unlock my phone! I have a premium account & often listen to spotify in my car. I have tried uninstalling & reinstalling- didn't help. I tried turning Bluetooth off- didn't help.

  • Newbie
  • I updated my iphone to ios 10 & now spotify opens by itself when I unlock my phone! I have a premium account & often listen to spotify in my car.   I have tried uninstalling & rein...
  • 343 Views
  • 0 replies
  • 0 likes
  • 343 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Track preview crashes Spotify

When trying to preview a track the app crashes and goes to home screen. I'm on iOS 10. iPhone SE.

  • Newbie
  • When trying to preview a track the app crashes and goes to home screen. I'm on iOS 10. iPhone SE.
  • Goodman
  • Spotify Legend
  • 4633 Views
  • 2 replies
  • 1 likes
  • 4633 Views
  • 2 replies
  • 1 likes

Solved!! No puedo accesar a Spotify en mi Ipod exclusivamente con un cuenta

Tengo un Ipod en donde descargue Spotify, inicio sesión con mi cuenta y entro sin problema pero intento iniciar sesion con otra cuenta y no puedo, aparece mensaje de Facebook

  • Casual Listener
  • Tengo un Ipod en donde descargue Spotify, inicio sesión con mi cuenta y entro sin problema pero intento iniciar sesion con otra cuenta y no puedo, aparece mensaje de Facebook
  • danielr_pacheco
  • Casual Listener
  • 5511 Views
  • 5 replies
  • 0 likes
  • 5511 Views
  • 5 replies
  • 0 likes

Spotify and BMW Problems

Hi guys, I was using Spotify with my BMW flawlesly (connected via cable). But lately (since the latest ios update maybe?) Spotify wont connect and after launching the app I get the attached error screen. Allready restarted phone and updated BMW softw...

  • Newbie
  • Hi guys,   I was using Spotify with my BMW flawlesly (connected via cable). But lately (since the latest ios update maybe?) Spotify wont connect and after launching the app I get the attached ...
  • benday
  • Casual Listener
  • 2999 Views
  • 11 replies
  • 3 likes
  • BMW
    iOS
  • 2999 Views
  • 11 replies
  • 3 likes

Connected my spotify account to Sonos on my iphone, now the spotify app itself doesn't work anymore.

Hey everybody.As explained, i'm using an iphone 6+, so i've got the Sonos app and the Spotify app. Yesterday i connected (in my Sonos app) my Spotify account to Sonos to be able to stream music over my system. But now i can't connect to mySpotify app...

  • Newbie
  • Hey everybody. As explained, i'm using an iphone 6+, so i've got the Sonos app and the Spotify app. Yesterday i connected (in my Sonos app) my Spotify account to Sonos to be able to stream music o...
  • 411 Views
  • 0 replies
  • 0 likes
  • 411 Views
  • 0 replies
  • 0 likes

Doubts, Doubts... lots of doubts

Hello... yesterday i have signed a spotify family account and, for the first time, i experiment do download tracks to listen offline from my iphone. I have some doubts about this: a) To download lots of tracks, i create a single playlist called "My i...

  • Casual Listener
  • Hello... yesterday i have signed a spotify family account and, for the first time, i experiment do download tracks to listen offline from my iphone. I have some doubts about this:   a) To down...
  • 369 Views
  • 0 replies
  • 0 likes
  • Albums don't saved on my music
    playlists userplaylists
  • 369 Views
  • 0 replies
  • 0 likes

Skips 10 seconds

When I use Spotify offline with headphones, sometimes (read: often), it starts skipping ten second bits in the songs I want to listen to. It plays one second, skips ten, plays one, skips ten. It doesn't help turning Spotify off and on a again, turnin...

  • Newbie
  • When I use Spotify offline with headphones, sometimes (read: often), it starts skipping ten second bits in the songs I want to listen to. It plays one second, skips ten, plays one, skips ten. It does...
  • 1142 Views
  • 0 replies
  • 0 likes
  • 1142 Views
  • 0 replies
  • 0 likes

spotify se cierra de manera inseperada

desde hace unos dias, cada vez que intento abrir la aplicacion de spotify, me sale un mensaje de que se ha cerrado de forma inesperada. La unica manera de abrirla es desinstalndo la aplicacion y volviendo a instalar. Tengo un mac 10.5.8 y cuenta prem...

  • Newbie
  • desde hace unos dias, cada vez que intento abrir la aplicacion de spotify, me sale un mensaje de que se ha cerrado de forma inesperada. La unica manera de abrirla es desinstalndo la aplicacion y volv...
  • Pamela1992
  • Newbie
  • 30745 Views
  • 20 replies
  • 8 likes
  • 30745 Views
  • 20 replies
  • 8 likes

Carplay does not list "Podcast & Videos Shows"

Hi, Spotify iOS App in Carplay does not list "Podcast & Videos Shows" - it only shows PlaylistSongsAlbumArtistsWhen I start a Podcast inside Spotify app it is also shown in carplay and can be heard.Is it maybe a Premium feature? btw. I'm new here is ...

  • Newbie
  • Hi,   Spotify iOS App in Carplay does not list "Podcast & Videos Shows" - it only shows  Playlist Songs Album Artists When I start a Podcast inside Spotify app it is also sh...
  • unsub23452
  • Newbie
  • 729 Views
  • 1 replies
  • 1 likes
  • 729 Views
  • 1 replies
  • 1 likes

Airplay Problems Receivers Denon

I have four receivers denon installed on my local network. Everything worked perfectly, I could send my music to any of my four teams. Now I can only see one of them, the others have disappeared. The strange thing is that everyone has internet access...

  • Newbie
  • I have four receivers denon installed on my local network. Everything worked perfectly, I could send my music to any of my four teams. Now I can only see one of them, the others have disappeared. The...
  • 357 Views
  • 0 replies
  • 0 likes
  • 357 Views
  • 0 replies
  • 0 likes

Can't share music from iPhone app, but can through my computer app.

So I tried to send my friend a song through my spotify app, but when I searched for his name, there weren't any returned results. I then went on my MacBook, tried the same thing, and his named popped up and I was able to send him the song. I then tri...

  • Newbie
  • So I tried to send my friend a song through my spotify app, but when I searched for his name, there weren't any returned results. I then went on my MacBook, tried the same thing, and his named popped...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Help

Boa noite!Me tornei premium um/dois meses atrás, o primeiro era pra ter sido gratuito, mas tive que pagar para usar. Paguei no boleto. Queria saber como faço pra ter meu primeiro mês de graca...

  • Newbie
  • Boa noite! Me tornei premium um/dois meses atrás, o primeiro era pra ter sido gratuito, mas tive que pagar para usar. Paguei no boleto. Queria saber como faço pra ter meu primeiro mês de graca...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Solved!! Why is Spotify downloading all my downloaded music AGAIN???

I've noticed this has happened a few times: I'll get home and with the phone connect to wifi, Spotify will show that it is downloading a ton of files. Looking through my library, I see that it is downloading music that had already been downloading. T...

  • Casual Listener
  • I've noticed this has happened a few times: I'll get home and with the phone connect to wifi, Spotify will show that it is downloading a ton of files. Looking through my library, I see that it is dow...
  • sdimacu
  • Music Fan
  • 6494 Views
  • 3 replies
  • 0 likes
  • 6494 Views
  • 3 replies
  • 0 likes