Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
3 weeks ago
Rastereyes
Casual Listener
81575 Views
19 replies
37 likes

81575 Views
19 replies
37 likes

BMW - Spotify - New Update - Crash Connected Drive

The new update is crashing the Connected Drive. This is on the CIC Connected Drive, not NBT. How does one roll-back to an older version?

medulloblastoma
Newbie
The new update is crashing the Connected Drive. This is on the CIC Connected Drive, not NBT. How does one roll-back to an older version?
2016-09-09 7:05:55 PM
427 Views
0 replies
1 likes

427 Views
0 replies
1 likes

Old Mix of the week

So I had this one songe in my mix of the week. but it refreshed and now I'm not able to listen to the song anymore. because i didnt save it. is there a way to get it back ?

Maaxwal
Newbie
So I had this one songe in my mix of the week. but it refreshed and now I'm not able to listen to the song anymore. because i didnt save it. is there a way to get it back ?
2016-09-09 5:54:01 PM
2016-09-09 6:01:38 PM
felipepelaquim
Music Fan
544 Views
1 replies
1 likes

544 Views
1 replies
1 likes

Works, but only sometimes

Ok, just wondering if anyone else is experiencing this problem with spotify on mobile. I have an Iphone 6s with the newest operating system and certain songs just refuse to play beyond 5-10 seconds after which they freeze and I'm forced to skip. Has ...

Imalica
Casual Listener
Ok, just wondering if anyone else is experiencing this problem with spotify on mobile. I have an Iphone 6s with the newest operating system and certain songs just refuse to play beyond 5-10 seconds a...
2016-08-22 7:31:40 PM
2016-09-09 5:27:20 PM
Imalica
Casual Listener
492 Views
3 replies
1 likes

492 Views
3 replies
1 likes

Can't get free trial?

Ok so I'm on my phone and I was trying to get your free trial but every time I click "free 7 days" or whatever when the offer pops up, the thing just goes away and doesn't do anything. How do I fix it?

Emmamc198
Newbie
Ok so I'm on my phone and I was trying to get your free trial but every time I click "free 7 days" or whatever when the offer pops up, the thing just goes away and doesn't do anything. How do I fix i...
2016-09-09 4:09:54 PM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Cannot redownload the App

I deleted the app to make room for pictures but now I cannot redownload it? Every time I try it fails to and I have plenty of storage and good internet connection?

Adrienne7
Newbie
I deleted the app to make room for pictures but now I cannot redownload it? Every time I try it fails to and I have plenty of storage and good internet connection?
2016-09-09 3:54:22 PM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Lista de reprodução

Prezados,Um dos meus interesses é poder incluir uma música para ser reproduzida à seguir (função que o Deezer não tem por exemplo), mas falta uma função que é administrar a lista a ser reprimida.Uso IPhone e IPad para ouvir música, muito mais o IPad,...

carlosgomes-br
Casual Listener
Prezados, Um dos meus interesses é poder incluir uma música para ser reproduzida à seguir (função que o Deezer não tem por exemplo), mas falta uma função que é administrar a lista a ser reprimida. ...
2016-09-09 2:27:50 PM
204 Views
0 replies
0 likes

204 Views
0 replies
0 likes

[iOS][Music] Lost shuffle on iPad and other options COMPLAINT

When playing music regardless of position of IPad the view of the album cover restricts the options at the bottom that I used to have IE play next, shuffle Only option I have is to add to a playlist... This happened all of a sudden and really frustra...

stevedawson31
Newbie
When playing music regardless of position of IPad the view of the album cover restricts the options at the bottom that I used to have IE play next, shuffle Only option I have is to add to a ...
2016-09-09 2:03:51 PM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

Loosing my tracks !!!

Ok so I love this app but Seem to constantly have this issue ! I travel a lot and use the offline mode whilst I travel! I keep losing my saved tracks , some 3000 keep UN DOWNLOADING ! Iv saved my entire library over and over but as I sit in the airpo...

Johnirish
Newbie
Ok so I love this app but Seem to constantly have this issue ! I travel a lot and use the offline mode whilst I travel! I keep losing my saved tracks , some 3000 keep UN DOWNLOADING ! Iv saved my ent...
2016-09-09 9:39:07 AM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Solved!! [IOS10PublicBeta3] Song preview crashes application

Hi, I found out the spotify application crashes on IOS10 Public Beta 3 when i try to do a "song preview" (hold finger on song). The problem is not present in the latest IOS9 release. Not sure if this should be fixed on the Apple end of things or on s...

Brainfrz
Regular
Hi, I found out the spotify application crashes on IOS10 Public Beta 3 when i try to do a "song preview" (hold finger on song). The problem is not present in the latest IOS9 release. Not sur...
2016-08-10 7:59:01 AM
2016-09-09 8:59:18 AM
Marcomarini1
Newbie
1069 Views
3 replies
1 likes

1069 Views
3 replies
1 likes

Payment

I wanted to do the free trial. Didn't like the difference since I don't use it and I cancelled it and it charged me anyway... I just need some one to help me. I would like my refund since I had to cancel it again. There was no sense in paying them ca...

Guillermo14garz
Newbie
I wanted to do the free trial. Didn't like the difference since I don't use it and I cancelled it and it charged me anyway... I just need some one to help me. I would like my refund since I had to ca...
2016-09-09 7:29:07 AM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Solved!! How to play songs on individual devices??

Hi! May I know if its possible to play songs on individual devices like if lets say me and my girlfriend share the same spotify account but she wants to listen to her song and I want to listen to mine at the same time. Currently what I'm experiencing...

user-removed
Visitor
Hi! May I know if its possible to play songs on individual devices like if lets say me and my girlfriend share the same spotify account but she wants to listen to her song and I want...
2014-06-25 5:45:20 AM
2016-09-09 5:54:57 AM
staijw
Newbie
1174 Views
4 replies
0 likes

1174 Views
4 replies
0 likes

iOS 10 - iPad Pro display bug in Landscape

Hello Spotify Community, I came across this bug today while using Spotify on the iOS 10 GM seed, which will be the release version of iOS 10 being released to the public next week. While using the latest version of Spotify, I came across the bug that...

nintendoway
Newbie
Hello Spotify Community, I came across this bug today while using Spotify on the iOS 10 GM seed, which will be the release version of iOS 10 being released to the public next week. While usi...
2016-09-09 5:01:46 AM
457 Views
0 replies
0 likes

457 Views
0 replies
0 likes

Spotify is lagging like crazy

HelloI have Spotify premium and it's been lagging like crazy the past couple of days. I have read so many of your comments and it seems like am not the only one with this issue. I NEED an effective solution ASAP please. If anyone knows a way to solv ...

lumasaeed
Newbie
Hello I have Spotify premium and it's been lagging like crazy the past couple of days. I have read so many of your comments and it seems like am not the only one with this issue. I NEED an effective...
2016-09-08 6:22:24 PM
2016-09-09 3:30:40 AM
osornios
Spotify Star
488 Views
1 replies
0 likes

488 Views
1 replies
0 likes

The interface of playing song is cutting off the bottom edge

With this screen shot you can see that part of the interface got cut off somehow. It was not like this before. No matter I rotate it to other or not I won't be able to switch between shuffle or pause the song manually. Screen shot from the iPad Pro

ianytchan
Casual Listener
With this screen shot you can see that part of the interface got cut off somehow. It was not like this before. No matter I rotate it to other or not I won't be able to switch between shuffle or pause...
2016-08-31 8:43:58 PM
2016-09-09 3:22:32 AM
osornios
Spotify Star
946 Views
3 replies
0 likes

946 Views
3 replies
0 likes

How to search for songs

Hi!I have updated to spotify 2.0.0.Since then I cannot find the search bar anymore.Where is it now?(I have got an iPhone 5s with iOS8)

Shakespeare246
Newbie
Hi! I have updated to spotify 2.0.0. Since then I cannot find the search bar anymore. Where is it now? (I have got an iPhone 5s with iOS8)
2014-11-13 10:46:31 PM
2016-09-09 3:12:04 AM
Temi20
Newbie
5013 Views
9 replies
0 likes

5013 Views
9 replies
0 likes

I upgraded to Premium through Itunes but it still says I'm using Free

I pay for premium through spotify and it had worked before but I accidently forgot to renew my subscription so they put my account back to free. I put money in my account and paid for premium and it took the money out but it still says I'm using free...

jessicaffrey
Newbie
I pay for premium through spotify and it had worked before but I accidently forgot to renew my subscription so they put my account back to free. I put money in my account and paid for premium and it ...
2016-09-08 12:59:50 AM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Adding albums - all songs favourited

Hi all, On iOS, when I add an album to my library, all of the tracks on it automatically go into my songs library. Is it possible to stop this, as it makes finding individual tracks I have saved in the Songs folder difficult? Thanks in advance.

Greg_M12
Casual Listener
Hi all, On iOS, when I add an album to my library, all of the tracks on it automatically go into my songs library. Is it possible to stop this, as it makes finding individual tracks I have s...
2016-09-08 10:59:43 PM
2016-09-08 12:16:11 AM
ligerblubber
Newbie
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

Please help!

Is there a hack or something that allows people to add songs to playlist or add songs to my library without having to leave home screen? I mean like you'd turn on your phone and instead of logging in to your phone you could just press a button and it...

RogueLlamaBlade
Newbie
Is there a hack or something that allows people to add songs to playlist or add songs to my library without having to leave home screen? I mean like you'd turn on your phone and instead of logging in...
2016-09-08 11:14:33 AM
2016-09-08 10:20:24 PM
rtu96
Music Fan
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Connect with Fitbit Alta

Can I connect Spotify with my Fitbit Alta to listen to music?

Gardengirl24
Newbie
Can I connect Spotify with my Fitbit Alta to listen to music?
2016-09-08 10:16:50 PM
1037 Views
0 replies
1 likes

1037 Views
0 replies
1 likes

Suggested songs

I would really like to know how to turn off suggested song play because I don't like every song by the bands I am listening to. I made a playlist of 2 albums by the band AFI and it keeps playing suggested tracks from all there other albums, albums wh...

Vcb182
Newbie
I would really like to know how to turn off suggested song play because I don't like every song by the bands I am listening to. I made a playlist of 2 albums by the band AFI and it keeps playing sugg...
2016-09-08 8:01:47 PM
479 Views
0 replies
0 likes

479 Views
0 replies
0 likes

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