Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62589 Views
16 replies
37 likes

62589 Views
16 replies
37 likes

Removing artists from "My Library"

I am unable to remove artists from "My Library". These artists are not "saved" and I am not following them... I have been able to remove the artist by deleting every individual song listed under the artist, however this is far too much work... Please...

mjd3po
Newbie
I am unable to remove artists from "My Library". These artists are not "saved" and I am not following them... I have been able to remove the artist by deleting every individual song listed under the ...
2016-09-02 6:26:52 PM
204 Views
0 replies
0 likes

204 Views
0 replies
0 likes

Help connecting to Facebook or with friends in general

Hi! I've had Spotify for a while now, but haven't ventured into all of the features. I have tried to connect to Facebook before and didn't have luck, but didn't see a reason to have it. I'm now having trouble accessing music that a friend has sent to...

Lebarrow
Newbie
Hi! I've had Spotify for a while now, but haven't ventured into all of the features. I have tried to connect to Facebook before and didn't have luck, but didn't see a reason to have it. I'm now havin...
2016-09-02 3:41:22 PM
169 Views
0 replies
0 likes

169 Views
0 replies
0 likes

Profile Name (help)

How can i change my profile name (my account is not premium) please help

lazy_iguana
Newbie
How can i change my profile name (my account is not premium) please help
2016-09-01 3:22:12 PM
2016-09-02 12:35:50 PM
ItsJamesJ
Community Legend
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

How come I can't choose songs on mobile, but can on desktop?

NOTE: I understand choosing songs on mobile is a premium feature. No need to reply with that. I really, really, find this restriction stupid. All that's different is the screen size. I understand ads, limited skips, but seriously? People with free ar...

mgfusion3
Newbie
NOTE: I understand choosing songs on mobile is a premium feature. No need to reply with that. I really, really, find this restriction stupid. All that's different is the screen size. I under...
2016-09-01 12:42:01 AM
2016-09-02 6:09:39 AM
kbrooksc
Community Legend
4587 Views
1 replies
1 likes

4587 Views
1 replies
1 likes

Spotify iOS App doesn't work properly

So when I use Spotify on my phone I will try to play an album, but it will only ever play the first song and then stop. I then have to go back in and manually skip to the next song. But, almost every time I go back into Spotify the app will be frozen...

Incubaker
Casual Listener
So when I use Spotify on my phone I will try to play an album, but it will only ever play the first song and then stop. I then have to go back in and manually skip to the next song. But, almost every...
2016-09-02 5:07:35 AM
2016-09-02 6:04:54 AM
osornios
Spotify Star
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Solved!! Lyrics

Where are the lyrics?! I can't see them anymore like before I'm thinking about change to Deezer.... Come on Spotify, you're telling lies to us since they have been cut out.

darthth0r
Newbie
Where are the lyrics?! I can't see them anymore like before I'm thinking about change to Deezer.... Come on Spotify, you're telling lies to us since they have been cut out.
2016-09-01 3:29:35 AM
2016-09-02 5:53:09 AM
aidaenamorado
Newbie
570 Views
3 replies
1 likes

570 Views
3 replies
1 likes

Lyrics

I am listening to my Spotify playlists on my iPhone 6s using my headphones. I've linked my Soundhound account to Spotify but can't see any way to view the lyrics of the song I am playing on my Spotify playlist. All I want to do is: Listen to a Spotif...

Peter61
Newbie
I am listening to my Spotify playlists on my iPhone 6s using my headphones. I've linked my Soundhound account to Spotify but can't see any way to view the lyrics of the song I am playing on my Spotif...
2016-06-02 8:57:00 AM
2016-09-02 5:43:01 AM
Athenry
Newbie
589 Views
1 replies
0 likes
lyrics

589 Views
1 replies
0 likes

Friend activity isn't showing on iPhone

For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem? btw what is the best way to look for someone's spotify account? other than them having to l...

thagoverment
Casual Listener
For some reason it says there's no recent activity when I'm on my phone, but on my computer I can see my friend's activity. Anyone else has this same problem? btw what is the best way to loo...
2016-09-02 2:57:24 AM
2016-09-02 2:58:35 AM
thagoverment
Casual Listener
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

Stops playing after few seconds

When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again. Steps to reproduce the issue:Open the app (close it before if you had it...

vasconita
Newbie
When I press random playback in a list, it stops playing after 5 seconds. It only happens one time during the app execution. If you don't close the app it will not happen again. Step...
2016-09-01 1:30:18 PM
619 Views
0 replies
0 likes

619 Views
0 replies
0 likes

Cannot upgrade To the premium version

After I paid trough iTunes Store the 12.99€, and after the iTunes Store show me the bill, my Spotify doesn't pass to the premium version, already deleted the app and downloaded again, tired everything, so since I spent those money and I can't use Spo...

MatteoBellora
Casual Listener
After I paid trough iTunes Store the 12.99€, and after the iTunes Store show me the bill, my Spotify doesn't pass to the premium version, already deleted the app and downloaded again, tired everythin...
2016-08-26 12:35:08 PM
2016-09-01 11:41:59 AM
MatteoBellora
Casual Listener
374 Views
4 replies
0 likes

374 Views
4 replies
0 likes

I can't login on ipad via facebook

I installed spotify on ipad, but when i try to login with facebook, i type the facebook user and password, and the screen stays white (see atached picture), and thats it. I cannot login without facebook, because i created my account via facebook.than...

lucasdebiagi
Newbie
I installed spotify on ipad, but when i try to login with facebook, i type the facebook user and password, and the screen stays white (see atached picture), and thats it. I cannot login without faceb...
2016-09-01 2:56:00 AM
203 Views
0 replies
0 likes

203 Views
0 replies
0 likes

algunas canciones no se reproducen

Hola, tengo el plan family premium, pero algunas canciones de mi playlists no se reproducen y otras si. Cual puede ser el problema? Mi telefono es un iphone SE.

Mica4
Casual Listener
Hola, tengo el plan family premium, pero algunas canciones de mi playlists no se reproducen y otras si. Cual puede ser el problema? Mi telefono es un iphone SE.
2016-09-01 1:23:24 AM
2016-09-01 2:23:46 AM
osornios
Spotify Star
279 Views
3 replies
0 likes

279 Views
3 replies
0 likes

Songs turned to censored?

I have a free account and I've always been able to listen to explicit songs in my playlists. Today I went to play an explicit song and it suddenly doesn't say it's explicit by the name. I went back to the album where the song came from and it says it...

Choleygrace
Newbie
I have a free account and I've always been able to listen to explicit songs in my playlists. Today I went to play an explicit song and it suddenly doesn't say it's explicit by the name. I went back t...
2016-08-31 12:20:24 AM
2016-08-31 12:51:10 AM
user-removed
Not applicable
223 Views
1 replies
1 likes

223 Views
1 replies
1 likes

Shazam create new list everytime

Everytime when i try to find a song with shazam, shazam creates a new "My Shazam Tracks" list on my spotify. I try to connect shazam about this issue ten days ago but there is no answer yet. Is there any suggestino to fix it?

HuB_H
Newbie
Everytime when i try to find a song with shazam, shazam creates a new "My Shazam Tracks" list on my spotify. I try to connect shazam about this issue ten days ago but there is no answer yet. Is ...
2016-08-31 12:46:34 AM
286 Views
0 replies
3 likes

286 Views
0 replies
3 likes

Available Offline vs Saved

Hi, I'm a premium subscriber and wondering what the difference between “Save” and ”Available Offline” is: When I save an album, i.e. in the Spotfiy App on my mac, it will be instantly downloaded and made available offline on my iPhone, although I hav...

MCK1
Newbie
Hi, I'm a premium subscriber and wondering what the difference between “Save” and ”Available Offline” is: When I save an album, i.e. in the Spotfiy App on my mac, it will be instantly downlo...
2016-02-26 7:46:28 PM
2016-08-31 11:57:43 PM
logan_samuelson
Newbie
4923 Views
2 replies
0 likes

4923 Views
2 replies
0 likes

Weird constant ringing while playing

Hello, I'm having an issue I can't figure out. I'm playing Spotify thru my iPad mini and during every single song, about every 30 seconds, I hear a telephone ringing. All of my notifications are turned off, and it's a ring my iPad has never made on i...

cactusdulcest
Newbie
Hello, I'm having an issue I can't figure out. I'm playing Spotify thru my iPad mini and during every single song, about every 30 seconds, I hear a telephone ringing. All of my notifications ar...
2016-08-31 10:27:02 PM
2016-08-31 11:55:45 PM
candacewhite_
Newbie
354 Views
1 replies
0 likes

354 Views
1 replies
0 likes

Can't sync local files to iPhone

Hey.So I just added local files to my desktop Spotify and they work just perfectly, but my iPhone wont find them? It just says my local files playlist is empty. Im logged in with same account to both devices and using same wifi connection.

rikupeltola
Casual Listener
Hey. So I just added local files to my desktop Spotify and they work just perfectly, but my iPhone wont find them? It just says my local files playlist is empty. Im logged in with same account to bo...
2016-08-25 12:38:16 PM
2016-08-31 8:06:50 PM
enkeria1992
Newbie
234 Views
1 replies
0 likes

234 Views
1 replies
0 likes

While driving in airplane mode

Why when I cross the border or travel on plane can I not listen to Spotify? I have paid for premium and downloaded songs??? What's going on?

Ryesor
Casual Listener
Why when I cross the border or travel on plane can I not listen to Spotify? I have paid for premium and downloaded songs??? What's going on?
2016-08-31 5:52:30 AM
2016-08-31 7:05:46 PM
Ryesor
Casual Listener
412 Views
5 replies
0 likes

412 Views
5 replies
0 likes

[iOS 10 Public Beta 7] Spotify crashed when try to preview music

Just like the title said. Whenever I try to preview song/album/playlist by long press, Spotify suddenly crashed and closed. I repeat this and get the same result.I dont know if it's iOS 10 beta fault or just Spotify hasnt maximized to iOS 10

kevinkejok
Casual Listener
Just like the title said. Whenever I try to preview song/album/playlist by long press, Spotify suddenly crashed and closed. I repeat this and get the same result. I dont know if it's iOS 10 beta fau...
2016-08-31 6:21:18 PM
2016-08-31 6:36:58 PM
Hubo
Community Legend
674 Views
1 replies
0 likes

674 Views
1 replies
0 likes

spotify offline mode

I'm looking for a device that has no camera and can run spotify in offline mode. cant have any devices with a camera at my work, so i can no longer use my phone. a bit of research showed i could do that with ipod touch gen3, if i run an older version...

Lowke
Casual Listener
I'm looking for a device that has no camera and can run spotify in offline mode. cant have any devices with a camera at my work, so i can no longer use my phone. a bit of research showed i could do t...
2016-08-31 4:57:38 PM
2016-08-31 5:23:17 PM
Lowke
Casual Listener
293 Views
2 replies
0 likes

293 Views
2 replies
0 likes

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