Paid for premium but premium not working

So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as playing music offline I the iphone app. (note that th...

• ryanlumzhengmin
• Newbie
• So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as pl...
• 2015-08-30 11:22:15 AM
• 2016-09-06 6:38:29 PM
• Seanbowlin
• Newbie
• 423 Views
• 3 replies
• 0 likes

Download One artist on iPhone

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone. thanks

• user-removed
• Visitor
• If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone.   thanks
• 2016-09-06 3:01:53 PM
• 2016-09-06 4:47:51 PM
• Kripps
• Newbie
• 241 Views
• 1 replies
• 0 likes

Local Files Won't Download When Using College's Wifi - Need Help!

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song, so I figure that is the issue. Only problem is th...

• aboukis
• Newbie
• My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song...
• 2016-09-06 4:20:06 AM
• 358 Views
• 0 replies
• 2 likes

Spotify won't open, it freezes>crashes on loading,but it's on the list of opened apps (7.1.2)

I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again...So, now, 90% (no kidding, actually it could be even mor...

• mateus_so
• Music Fan
• I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again.....
• 2015-04-30 11:18:16 PM
• 2016-09-06 2:42:21 AM
• Steve8888
• Newbie
• 1116 Views
• 2 replies
• 0 likes

Playing through one device and stops even though other isn't playing

Hi guys, I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing and says that another device is playing therefore I have to ...

• alexdrewsy
• Newbie
• Hi guys,   I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing ...
• 2016-09-05 2:12:15 PM
• 2016-09-05 10:30:13 PM
• mrgsteele
• Roadie
• 313 Views
• 1 replies
• 0 likes

Help, app went BACK to old layout

Hello everyone. I had the new layout with the bar at the bottom (a great improvement) for a while, but the app switched back to the old layout on its own. I know the new layout rolls out gradually, but how come I had it and thenit reverted?Any ideas ...

• g1veway
• Casual Listener
• Hello everyone. I had the new layout with the bar at the bottom (a great improvement) for a while, but the app switched back to the old layout on its own. I know the new layout rolls out gradually, b...
• 2016-08-17 3:55:52 PM
• 2016-09-05 8:03:17 PM
• g1veway
• Casual Listener
• 415 Views
• 2 replies
• 0 likes

Wasted blank screen space in context menu

Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad UX design and a pain in everyday usage. Thats happen...

• Atikalz
• Regular
• Why is there so much unused blank space (1/3 of the screen of an iphone 6 ) on the top side of the context menu, so that i always have to scroll up to get to the "watch album" menu point? Thats bad&n...
• 2016-09-05 9:56:02 AM
• 2016-09-05 3:24:51 PM
• Atikalz
• Regular
• 326 Views
• 2 replies
• 0 likes

Spotify crashes when playing video

I'm trying to watch Spotify Landmark Metallica and when I click the video the app crashes. I tried deleting and redownloading the app, logging out of all devices, and making sure I'm not connected to any other device. Any help would be appreciated!

• cpete430
• Newbie
• I'm trying to watch Spotify Landmark Metallica and when I click the video the app crashes. I tried deleting and redownloading the app, logging out of all devices, and making sure I'm not connected to...
• 2016-08-23 5:18:15 AM
• 2016-09-05 2:59:11 PM
• frequentlycrash
• Newbie
• 447 Views
• 2 replies
• 0 likes

Spotify Premium not working on my iPhone

Hello, Hoping someone can help. My premium account doesn't work on my iphone anymore. Playlists are gone and it's back to trial version, yet I'm paying for Premium. I've logged out and logged back in several times today. Frustrated!

• cecigutier
• Newbie
• Hello,   Hoping someone can help. My premium account doesn't work on my iphone anymore. Playlists are gone and it's back to trial version, yet I'm paying for Premium. I've logged out and logge...
• 2016-09-03 9:14:37 AM
• 2016-09-05 9:04:18 AM
• mrgsteele
• Roadie
• 236 Views
• 1 replies
• 0 likes

Refund of my $10

Hello I need help with something

• Christian42
• Newbie
• Hello I need help with something
• 2016-09-04 4:36:24 PM
• 2016-09-05 8:01:37 AM
• Maxim
• Spotify Star
• 259 Views
• 1 replies
• 0 likes

Spotify not playing on iPad

I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.

• Fmslouie
• Regular
• I try to play my playlist and the songs don't play any suggestions? I'm doing the iPad upgrade as we speak.
• 2016-09-04 4:39:14 PM
• 2016-09-04 5:46:09 PM
• Nico
• Community Legend
• 429 Views
• 1 replies
• 0 likes

iPod touch 2g keeps trying to load Spotify after I log-in

I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that after I log-in successfully I get a screen saying ...

• Dborg01
• Newbie
• I have recently downloaded Spotify onto iPod touch 2G. I would like to thank Spotify team for leaving an older version available to run on such devices. Everything seems to have gone well except that...
• 2015-10-18 8:54:11 AM
• 2016-09-04 4:28:34 PM
• kerstimon
• Newbie
• 1149 Views
• 5 replies
• 0 likes

I CAN`T LOG IN IN IOS DEVICE

HELLO! I CANNOT LOG IN IN MY IOS DEVICE (IPHONE 5S IOS 9.3), IT SHOWS A MESSAGE THAT INDICATES MY PASSWORD IS WRONG BUT I LOG IN VIA WEB SUCCESFULLY. --HOW CAN I SOLVE THIS INCIDENCE??

• Pao41
• Newbie
• HELLO! I CANNOT LOG IN IN MY IOS DEVICE (IPHONE 5S IOS 9.3), IT SHOWS A MESSAGE THAT INDICATES MY PASSWORD IS WRONG BUT I LOG IN VIA WEB SUCCESFULLY. --HOW CAN I SOLVE THIS INCIDENCE??
• 2016-09-04 1:56:32 AM
• 2016-09-04 2:41:29 PM
• alan_m110
• Newbie
• 342 Views
• 3 replies
• 0 likes

I have 3 albums in a play list. How do I shuffle music from all 3 albums

• MorfPascha
• Newbie
• 2016-09-03 3:29:57 PM
• 2016-09-04 11:56:20 AM
• timmieschaap
• Composer
• 571 Views
• 1 replies
• 0 likes

Mobile Local Files to Desktop

Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a large number of songs from my old desktop to spoti...

• Zachattackxd
• Newbie
• Due to some unfortunate circumstances I was forced to ditch my old comp without being able to back up any files (and sadly had made no previous back ups because im dumb), I had downloaded and moved a...
• 2016-09-04 6:55:49 AM
• 624 Views
• 0 replies
• 0 likes
• Help me!
  Help Spotify!
  local files
  Local files for Spotify Mobile
  local files on iphone

Bought premium on PlayStation, doesn't work on phone

I bought the premium $2 for 2 months through PlayStation as that was he promo presented to me.My account on my phone will says free member. Same email. I've logged in and out and was harvest for the service

• Keener91
• Newbie
• I bought the premium $2 for 2 months through PlayStation as that was he promo presented to me. My account on my phone will says free member. Same email. I've logged in and out and was harvest for ...
• 2016-09-04 3:58:24 AM
• 347 Views
• 0 replies
• 0 likes