Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
Rastereyes
Casual Listener
81183 Views
19 replies
37 likes

81183 Views
19 replies
37 likes

Crash crash crash crash!

For the past 4 weeks I've not been able to open spotify. I press my icon. I get the green symbol aaaaaaaand it crashes. Every time! Without fail. It never gets past that screen. I pay $12.99 a month for an app that just crashes. I've deleted it. Rein...

Yasharahla16
Newbie
For the past 4 weeks I've not been able to open spotify. I press my icon. I get the green symbol aaaaaaaand it crashes. Every time! Without fail. It never gets past that screen. I pay $12.99 a month ...
2016-09-08 5:01:23 PM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Opting in to iOS tab bar interface

I've noticed that my friends who use Spotify on their iOS devices have an interface with a tab bar at the bottom, while my Spotify app uses a left drawer menu. Same versions. The tab bar interface is much, much more usable and I am rather upset I can...

chispacca
Casual Listener
I've noticed that my friends who use Spotify on their iOS devices have an interface with a tab bar at the bottom, while my Spotify app uses a left drawer menu. Same versions. The tab bar interface is...
2016-08-14 2:53:19 PM
2016-09-08 3:58:58 PM
user-removed
Not applicable
1097 Views
6 replies
2 likes

1097 Views
6 replies
2 likes

Solved!! Spotify will not work on ipod touch 2g

I am trying to install spotify. On my iPod touch 2nd gen running IOS 4.2.1. When I try to download / install it. I get message saying you need to upgrade to IOS 5. But, 4.2.1 is the latest IOS for that device.

italk
Newbie
I am trying to install spotify. On my iPod touch 2nd gen running IOS 4.2.1. When I try to download / install it. I get message saying you need to upgrade to IOS 5. But, 4.2.1 is the latest IOS for t...
2012-07-06 2:38:22 AM
2016-09-08 3:02:30 PM
Hilltop_Manor
Newbie
39441 Views
25 replies
0 likes

39441 Views
25 replies
0 likes

Merging

Any idea why my playlists are merging, for instance i am playing one of my playlists and songs from another playlist is also coming on! Ive done a lovely wedding playlist and can't have fast songs coming on randomly! please help pl

Denise40
Casual Listener
Any idea why my playlists are merging, for instance i am playing one of my playlists and songs from another playlist is also coming on! Ive done a lovely wedding playlist and can't hav...
2016-09-07 2:58:52 PM
2016-09-08 7:19:46 AM
Denise40
Casual Listener
266 Views
2 replies
0 likes

266 Views
2 replies
0 likes

Saved songs get erased

So I follow the instructions: I connect to the same network of the computer where I have the songs saved and the songs transfer to my iPad. For a while, I am able to listen to the downloaded songs from there, but then the songs appear as if I had nev...

squintillas
Casual Listener
So I follow the instructions: I connect to the same network of the computer where I have the songs saved and the songs transfer to my iPad. For a while, I am able to listen to the downloaded songs fr...
2015-01-27 12:28:48 AM
2016-09-08 6:28:36 AM
pravusjif
Regular
515 Views
4 replies
0 likes

515 Views
4 replies
0 likes

Spotify Party Mode Offline Mode

Hi, how can i use Spotify Party Mode in offline mode????????

ingrocha
Newbie
Hi, how can i use Spotify Party Mode in offline mode????????
2016-01-27 5:07:24 PM
2016-09-07 11:25:38 PM
FriekoRieko
Gig Goer
750 Views
1 replies
2 likes

750 Views
1 replies
2 likes

It just keep crashing. I tried everything but still

Hi, I've been strugling with this for the past 9 months and serously I'm thinking to switch to another service. Everytime I stream music or download/remove any song from my Iphone 6s Plus the app just crashes. I tried deleting the app and removing it...

BandarFHD
Newbie
Hi, I've been strugling with this for the past 9 months and serously I'm thinking to switch to another service. Everytime I stream music or download/remove any song from my Iphone 6s Plus&nb...
2016-09-07 10:49:57 PM
442 Views
0 replies
0 likes

442 Views
0 replies
0 likes

Solved!! spotify premium but unable to stream on my iphone

I am not able to stream Spotify on my phone. I get this message " Only Premium Users can stream on demand". I have a premium account. I reinstalled spotify on my phone, logged out of the spotify on mac and reinstalled it on mac too. Its still not wor...

Abhi_n
Regular
I am not able to stream Spotify on my phone. I get this message " Only Premium Users can stream on demand". I have a premium account. I reinstalled spotify on my phone, logged out of the spotify on m...
2013-05-09 8:50:24 PM
2016-09-07 10:47:04 PM
ck121
Newbie
2550 Views
15 replies
0 likes

2550 Views
15 replies
0 likes

Local files replaced

Hey Guys, I'd have the following problem where i would need some good advice. I've purchased a RHCP concert album in mp3. The files are on the local files directory on the Desktop app. I've created a playlist and dragged the files to that playlist fr...

oahukid
Newbie
Hey Guys, I'd have the following problem where i would need some good advice. I've purchased a RHCP concert album in mp3. The files are on the local files directory on the Desktop app. I've ...
2016-09-07 10:23:46 PM
305 Views
0 replies
0 likes

305 Views
0 replies
0 likes

online songs won't go offline

trying to get my downloaded songs not avalible offline. Some albums are still downloaded after i unmark avalible online so i cant add new music avalible offline since i don have space on my phone.

morbid_bice
Newbie
trying to get my downloaded songs not avalible offline. Some albums are still downloaded after i unmark avalible online so i cant add new music avalible offline since i don have space on my phone.&nb...
2016-09-07 10:13:28 PM
324 Views
0 replies
0 likes

324 Views
0 replies
0 likes

Local files are greyed out on iPhone

Hello, I have some local files on my laptop and added them to a playlist. When syncing to my iPhone SE running iOS 9.3.2, these local songs are greyed out, all other songs sync correctly.I did already logged in/out, reinstalled spotify and created a ...

i-watch-u
Newbie
Hello, I have some local files on my laptop and added them to a playlist. When syncing to my iPhone SE running iOS 9.3.2, these local songs are greyed out, all other songs sync correctly. I...
2016-09-07 9:50:59 PM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

Manage subscriptions purchase

So I'm trying to help out a coworker before her wedding. She purchased Spotify premium through her Apple ID under manage supsriptions.The problem is that her Spotify account still says free, not sure what account it paid for the subscription at this ...

CDWe11s
Newbie
So I'm trying to help out a coworker before her wedding. She purchased Spotify premium through her Apple ID under manage supsriptions. The problem is that her Spotify account still says free, not su...
2016-09-07 6:09:16 PM
518 Views
0 replies
0 likes

518 Views
0 replies
0 likes

Please... how can I get rid of this big, green »Shuffle«-Button?

I'm pay for aPremium Account and I'm happy with your service.Just one thing... there is this big, green Shuffle-Button. This is very irritating, becaus, if I want to skip a song or jump to the next song, I want to have this skip Button instead of a s...

dramagold
Casual Listener
I'm pay for aPremium Account and I'm happy with your service. Just one thing... there is this big, green Shuffle-Button. This is very irritating, becaus, if I want to skip a song or jump to the next...
2016-08-30 11:30:21 AM
2016-09-07 5:15:43 PM
angusbutcher
Regular
1237 Views
3 replies
1 likes

1237 Views
3 replies
1 likes

Problemas con premium

Mi cuenta era premium pagada por el app store, un pago fallo por que la tarjeta vencio, cuando la actualize mi cuenta se volvio gratis, y ahora no me deja volver a pagar el premium atravez de app store. No puedo pagarlo por otro lado por que mi tarje...

SimonLanza
Newbie
Mi cuenta era premium pagada por el app store, un pago fallo por que la tarjeta vencio, cuando la actualize mi cuenta se volvio gratis, y ahora no me deja volver a pagar el premium atravez de app sto...
2016-09-07 2:44:00 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Destiny Soundtrack Issue

So I'm a Destiny nerd and I LOVE to listen to the Spotify playlist of the destiny soundtrack but, there's one problem. When I listened to the official one I'd get through like 5 songs and then bam I'd hit a wall of halo, doom, etc... I then waste all...

The_schmenk
Newbie
So I'm a Destiny nerd and I LOVE to listen to the Spotify playlist of the destiny soundtrack but, there's one problem. When I listened to the official one I'd get through like 5 songs and then bam I'...
2016-09-07 2:35:28 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Deleting music on Spotify

Hi there, I have 2 iphone 4s devices, my idea was to use one just for Spotify music and the other as a general smartphone so that one phone does not get all the memory used up for music tracks. However I see the music I have downloaded to listen to o...

lsarocker
Newbie
Hi there, I have 2 iphone 4s devices, my idea was to use one just for Spotify music and the other as a general smartphone so that one phone does not get all the memory used up for music tracks. Howev...
2016-09-07 12:57:38 PM
312 Views
0 replies
0 likes

312 Views
0 replies
0 likes

Can't log in using the app

Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??

Gabindublin
Newbie
Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??
2016-09-07 12:54:31 PM
240 Views
0 replies
0 likes

240 Views
0 replies
0 likes

Superuser Contribution Discovery Weekly Playlist Recovery feature

Hellow, lads. So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, someone already posted it, and it's on a "not right now" statu...

manifique
Casual Listener
Hellow, lads. So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, so...
2016-07-28 7:22:41 PM
2016-09-07 11:47:48 AM
missietat
Casual Listener
585 Views
3 replies
0 likes

585 Views
3 replies
0 likes

Solved!! Album art takes forever to load despite connection quality

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago I decided to open a new account and buy Premium. My Premium ...

power_max_9000
Music Fan
tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago ...
2016-08-30 8:25:27 AM
2016-09-07 8:08:25 AM
power_max_9000
Music Fan
6763 Views
4 replies
0 likes
albumart
connection
slow

6763 Views
4 replies
0 likes

Adding music to library by playing songs

Hello, I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I don't create playlists or add music general library. I was ...

jackbenimble7
Newbie
Hello, I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I...
2016-09-07 7:04:04 AM
357 Views
0 replies
0 likes

357 Views
0 replies
0 likes

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