Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
76396 Views
16 replies
37 likes

76396 Views
16 replies
37 likes

Problemas con premium

Mi cuenta era premium pagada por el app store, un pago fallo por que la tarjeta vencio, cuando la actualize mi cuenta se volvio gratis, y ahora no me deja volver a pagar el premium atravez de app store. No puedo pagarlo por otro lado por que mi tarje...

SimonLanza
Newbie
Mi cuenta era premium pagada por el app store, un pago fallo por que la tarjeta vencio, cuando la actualize mi cuenta se volvio gratis, y ahora no me deja volver a pagar el premium atravez de app sto...
2016-09-07 2:44:00 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Destiny Soundtrack Issue

So I'm a Destiny nerd and I LOVE to listen to the Spotify playlist of the destiny soundtrack but, there's one problem. When I listened to the official one I'd get through like 5 songs and then bam I'd hit a wall of halo, doom, etc... I then waste all...

The_schmenk
Newbie
So I'm a Destiny nerd and I LOVE to listen to the Spotify playlist of the destiny soundtrack but, there's one problem. When I listened to the official one I'd get through like 5 songs and then bam I'...
2016-09-07 2:35:28 PM
234 Views
0 replies
0 likes

234 Views
0 replies
0 likes

Deleting music on Spotify

Hi there, I have 2 iphone 4s devices, my idea was to use one just for Spotify music and the other as a general smartphone so that one phone does not get all the memory used up for music tracks. However I see the music I have downloaded to listen to o...

lsarocker
Newbie
Hi there, I have 2 iphone 4s devices, my idea was to use one just for Spotify music and the other as a general smartphone so that one phone does not get all the memory used up for music tracks. Howev...
2016-09-07 12:57:38 PM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

Can't log in using the app

Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??

Gabindublin
Newbie
Hi an anyone help? I can't log in using the app on my iPhone and iPod it says wrong password even though I have reset the password and can log in fine using a browser??
2016-09-07 12:54:31 PM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

Superuser Contribution Discovery Weekly Playlist Recovery feature

Hellow, lads. So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, someone already posted it, and it's on a "not right now" statu...

manifique
Casual Listener
Hellow, lads. So from the list of help requests, I see that I'm not the only one helpless because we cannot revisit last week's Discovery Weekly playlist. I checked the Spotify Idea list, so...
2016-07-28 7:22:41 PM
2016-09-07 11:47:48 AM
missietat
Casual Listener
578 Views
3 replies
0 likes

578 Views
3 replies
0 likes

Solved!! Album art takes forever to load despite connection quality

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago I decided to open a new account and buy Premium. My Premium ...

power_max_9000
Music Fan
tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago ...
2016-08-30 8:25:27 AM
2016-09-07 8:08:25 AM
power_max_9000
Music Fan
6715 Views
4 replies
0 likes
albumart
connection
slow

6715 Views
4 replies
0 likes

Adding music to library by playing songs

Hello, I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I don't create playlists or add music general library. I was ...

jackbenimble7
Newbie
Hello, I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I...
2016-09-07 7:04:04 AM
353 Views
0 replies
0 likes

353 Views
0 replies
0 likes

Spotify keeps logging me out and deleting all my downloaded songs when my iPhone dies

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

Tschneider
Casual Listener
ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help
2016-04-28 3:03:46 AM
2016-09-07 6:09:59 AM
ebourlon
Casual Listener
1018 Views
3 replies
4 likes

1018 Views
3 replies
4 likes

COMPRAR SPOTIFY PREMIUM

Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C¿Alguna solución?

12181523547
Newbie
Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C ¿Alguna solución?
2016-09-07 4:52:13 AM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

Solved!! Songs Stop In Offline Mode

Songs stop playing after a minute or so (right around 59 seconds) when I'm using Spotify on my iPod Touch in offline mode. I'm not sure if this has something to do with the amount of music I have in the playlist (although I didn't think that mattered...

ptrevellyan
Newbie
Songs stop playing after a minute or so (right around 59 seconds) when I'm using Spotify on my iPod Touch in offline mode. I'm not sure if this has something to do with the amount of music I have in ...
2012-02-25 12:34:05 AM
2016-09-07 4:41:04 AM
superlegodj
Casual Listener
1143 Views
2 replies
0 likes

1143 Views
2 replies
0 likes

New tabbed-style interface still not activated

Hello, All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doesn't show it, even after clearing all data and reinstalling....

menubalk
Newbie
Hello, All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doe...
2016-09-07 4:13:50 AM
2016-09-07 4:39:02 AM
mrgsteele
Roadie
456 Views
1 replies
0 likes
Interface
Tabbed

456 Views
1 replies
0 likes

Can't log in to my premium account

So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong password but im 100% sure thats my password. And i tried ...

YoshiYvesD
Casual Listener
So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong passwo...
2016-09-06 12:14:42 AM
2016-09-07 2:20:15 AM
osornios
Spotify Star
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

Chromecast Audio - casting to groups from spotify on my iPhone only works once.

It seems that when I cast to a group of speakers through chromecast audio - it will work the first time I cast to that group. But after that, Spotify is not able ot connect to the group any more. If I make a new group (same speakers), it will work ag...

christianbh
Casual Listener
It seems that when I cast to a group of speakers through chromecast audio - it will work the first time I cast to that group. But after that, Spotify is not able ot connect to the group any more. If ...
2016-01-16 8:46:49 PM
2016-09-07 2:02:41 AM
Spotifyplease
Newbie
3777 Views
5 replies
1 likes

3777 Views
5 replies
1 likes

Can't sign in

I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.

Jo117
Newbie
I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.
2016-09-07 1:22:43 AM
2016-09-07 1:39:41 AM
feelikeastrangr
Community Legend
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

How do I cancel my download list?

I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that? Any help would be greatly appreciated!

melindatew
Newbie
I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that? Any help would be greatly appreciated!
2016-09-07 1:07:29 AM
2016-09-07 1:14:07 AM
feelikeastrangr
Community Legend
605 Views
1 replies
0 likes

605 Views
1 replies
0 likes

Solved!! Why spotify is not showing any more an album that it used to?.

Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.

edonosocl
Newbie
Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.
2015-05-01 5:33:19 PM
2016-09-06 10:19:07 PM
KristenOBrien
Music Fan
1301 Views
2 replies
2 likes

1301 Views
2 replies
2 likes

Major log in problems

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on but it want let me create an a account because it ...

gothiccat1
Casual Listener
i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on...
2016-09-05 12:28:38 AM
2016-09-06 9:11:38 PM
gothiccat1
Casual Listener
384 Views
3 replies
0 likes

384 Views
3 replies
0 likes

Offline Content Being Deleted Randomly

Hi all, New to the community but I have had spotify for a long time and never had this issue until recently. Now my issue is that today and a couple other times within the past month or two all of my offline content has been deleted. The content is s...

t0rr3nt
Casual Listener
Hi all, New to the community but I have had spotify for a long time and never had this issue until recently. Now my issue is that today and a couple other times within the pas...
2016-06-22 10:33:03 PM
2016-09-06 8:28:52 PM
t0rr3nt
Casual Listener
530 Views
6 replies
1 likes

530 Views
6 replies
1 likes

change user ipad

hello, i use the family account with an ipad. i want to change the user. the only way i found in the app is to sign out and sign in again. this needs some klicks and i have to write my user name every time again. this isn´t very comfortable. are ther...

dakinga
Casual Listener
hello, i use the family account with an ipad. i want to change the user. the only way i found in the app is to sign out and sign in again. this needs some klicks and i have to write...
2016-09-02 4:42:52 PM
2016-09-06 6:42:21 PM
mzwagemakers
Roadie
4044 Views
5 replies
0 likes

4044 Views
5 replies
0 likes

Paid for premium but premium not working

So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as playing music offline I the iphone app. (note that th...

ryanlumzhengmin
Newbie
So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as pl...
2015-08-30 11:22:15 AM
2016-09-06 6:38:29 PM
Seanbowlin
Newbie
432 Views
3 replies
0 likes

432 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts