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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81237 Views
  • 19 replies
  • 37 likes
  • 81237 Views
  • 19 replies
  • 37 likes

Solved!! Album art takes forever to load despite connection quality

tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now. I've been using Spotify for a few years just fine. But I had a free account. A month ago I decided to open a new account and buy Premium. My Premium ...

  • Music Fan
  • tl;dr all images (including album art) take up to 10..20 sec to load for a good couple of weeks now.   I've been using Spotify for a few years just fine. But I had a free account. A month ago ...
  • power_max_9000
  • Music Fan
  • 6764 Views
  • 4 replies
  • 0 likes
  • albumart
    connection
    slow
  • 6764 Views
  • 4 replies
  • 0 likes

Adding music to library by playing songs

Hello, I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I don't create playlists or add music general library. I was ...

  • Newbie
  • Hello,   I listen to Spotify pretty regularly on my iPhone. I listen to a variety of different music that I usually find by searching for the artist/song using the search function. Typically I...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Spotify keeps logging me out and deleting all my downloaded songs when my iPhone dies

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

  • Casual Listener
  • ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help
  • ebourlon
  • Casual Listener
  • 1027 Views
  • 3 replies
  • 4 likes
  • 1027 Views
  • 3 replies
  • 4 likes

COMPRAR SPOTIFY PREMIUM

Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C¿Alguna solución?

  • Newbie
  • Quiero pagar mi suscripción premuim desde mi iphone pero no me sale la opción de renovar suscripción desde la app y ya gaste en una tarjeta de itunes para pagar :C ¿Alguna solución?
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Solved!! Songs Stop In Offline Mode

Songs stop playing after a minute or so (right around 59 seconds) when I'm using Spotify on my iPod Touch in offline mode. I'm not sure if this has something to do with the amount of music I have in the playlist (although I didn't think that mattered...

  • Newbie
  • Songs stop playing after a minute or so (right around 59 seconds) when I'm using Spotify on my iPod Touch in offline mode. I'm not sure if this has something to do with the amount of music I have in ...
  • superlegodj
  • Casual Listener
  • 1150 Views
  • 2 replies
  • 0 likes
  • 1150 Views
  • 2 replies
  • 0 likes

New tabbed-style interface still not activated

Hello, All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doesn't show it, even after clearing all data and reinstalling....

  • Newbie
  • Hello,   All the screenshots and posts I see alreadt contain the new tabbed interface. In fact, it has already been released a few months ago. However, for some odd reason my Spotify still doe...
  • mrgsteele
  • Roadie
  • 468 Views
  • 1 replies
  • 0 likes
  • Interface
    Tabbed
  • 468 Views
  • 1 replies
  • 0 likes

Can't log in to my premium account

So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong password but im 100% sure thats my password. And i tried ...

  • Casual Listener
  • So, today i got premium on my account: yoshisecond. So i wanted to log in with the Spotify app on my phone so i cud listen to some music. But its not letting me log-in its saying its the wrong passwo...
  • osornios
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Chromecast Audio - casting to groups from spotify on my iPhone only works once.

It seems that when I cast to a group of speakers through chromecast audio - it will work the first time I cast to that group. But after that, Spotify is not able ot connect to the group any more. If I make a new group (same speakers), it will work ag...

  • Casual Listener
  • It seems that when I cast to a group of speakers through chromecast audio - it will work the first time I cast to that group. But after that, Spotify is not able ot connect to the group any more. If ...
  • Spotifyplease
  • Newbie
  • 3793 Views
  • 5 replies
  • 1 likes
  • 3793 Views
  • 5 replies
  • 1 likes

Can't sign in

I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.

  • Newbie
  • I just joined Spotify premium for family. When my daughter sent me the join link it said I couldn't join because I had another account. I have never even signed up before.
  • feelikeastrangr
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

How do I cancel my download list?

I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that? Any help would be greatly appreciated!

  • Newbie
  • I've been out of wifi for a long time and have a long download list that I would like to clear - how do I do that?   Any help would be greatly appreciated!
  • feelikeastrangr
  • Community Legend
  • 611 Views
  • 1 replies
  • 0 likes
  • 611 Views
  • 1 replies
  • 0 likes

Solved!! Why spotify is not showing any more an album that it used to?.

Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.

  • Newbie
  • Just that I don't know why Spotify is not showing an album that I always heard and was always available, but today is not any more. Example: Jack Johnson En Concert.
  • KristenOBrien
  • Music Fan
  • 1315 Views
  • 2 replies
  • 2 likes
  • 1315 Views
  • 2 replies
  • 2 likes

Major log in problems

i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on but it want let me create an a account because it ...

  • Casual Listener
  • i been trying to log on to Spotify and it won't let me... I have an account through my Facebook but it keeps saying error 404... Then I tried to send and email to Spotify to tell them what's going on...
  • gothiccat1
  • Casual Listener
  • 389 Views
  • 3 replies
  • 0 likes
  • 389 Views
  • 3 replies
  • 0 likes

Offline Content Being Deleted Randomly

Hi all, New to the community but I have had spotify for a long time and never had this issue until recently. Now my issue is that today and a couple other times within the past month or two all of my offline content has been deleted. The content is s...

  • Casual Listener
  • Hi all,   New to the community but I have had spotify for a long time and never had this issue until recently.    Now my issue is that today and a couple other times within the pas...
  • t0rr3nt
  • Casual Listener
  • 542 Views
  • 6 replies
  • 1 likes
  • 542 Views
  • 6 replies
  • 1 likes

change user ipad

hello, i use the family account with an ipad. i want to change the user. the only way i found in the app is to sign out and sign in again. this needs some klicks and i have to write my user name every time again. this isn´t very comfortable. are ther...

  • Casual Listener
  • hello,   i use the family account with an ipad. i want to change the user.   the only way i found in the app is to sign out and sign in again. this needs some klicks and i have to write...
  • mzwagemakers
  • Roadie
  • 4089 Views
  • 5 replies
  • 0 likes
  • 4089 Views
  • 5 replies
  • 0 likes

Paid for premium but premium not working

So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as playing music offline I the iphone app. (note that th...

  • Newbie
  • So I have just subscribed to spotify premium on my iphone spotify app. I have received an email form iTunes saying I have paid for the subscription, however I can't access premium features such as pl...
  • Seanbowlin
  • Newbie
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

Download One artist on iPhone

If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone. thanks

  • Visitor
  • If I wanted to download (for off line play in car) every song from one particular artist - how can that be done? iPhone.   thanks
  • Kripps
  • Newbie
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Local Files Won't Download When Using College's Wifi - Need Help!

My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song, so I figure that is the issue. Only problem is th...

  • Newbie
  • My iphone won't download any of my local files when I am connected to my college's wifi. I have read on the community forums that sometimes your firewall prohibits you from downloading any given song...
  • 393 Views
  • 0 replies
  • 2 likes
  • 393 Views
  • 0 replies
  • 2 likes

Spotify won't open, it freezes>crashes on loading,but it's on the list of opened apps (7.1.2)

I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again...So, now, 90% (no kidding, actually it could be even mor...

  • Music Fan
  • I'm so sick of getting problems with EVERY LITTLE update... Three versions ago, it was finally working fine, but it long lasted for a couple of days, then it updated again and here we go again.....
  • Steve8888
  • Newbie
  • 1147 Views
  • 2 replies
  • 0 likes
  • 1147 Views
  • 2 replies
  • 0 likes

Solved!! Bad iOS App performance

The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in under a minute of waiting for the application to res...

  • Casual Listener
  • The general performance of the iOS Spotify application is unacceptably bad in my opinon. I planed to use my old iPhone 4 as Spotify player only at home, but there is not a chance to start a song in u...
  • mrgsteele
  • Roadie
  • 856 Views
  • 3 replies
  • 1 likes
  • 856 Views
  • 3 replies
  • 1 likes

Playing through one device and stops even though other isn't playing

Hi guys, I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing and says that another device is playing therefore I have to ...

  • Newbie
  • Hi guys,   I am have a reoccuring issue which is starting to bug me. When I am playing a song, say through my laptop, even though I'm not currently playing on another device, it stops playing ...
  • mrgsteele
  • Roadie
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes