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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52550 Views
  • 16 replies
  • 36 likes
  • 52550 Views
  • 16 replies
  • 36 likes

Solved!! OFF LINE ACCESS

I am really dissapointed in this off line acces that spotify has i was recently up at my cottage and i had downloaded hundreds of songs to my phone and when i went out on the boat i was not able to access the songs i don't have data on my phone so im...

  • Newbie
  • I am really dissapointed in this off line acces that spotify has i was recently up at my cottage and i had downloaded hundreds of songs to my phone and when i went out on the boat i was not able to a...
  • Bearfootrecords
  • Community Legend
  • 573 Views
  • 2 replies
  • 0 likes
  • 573 Views
  • 2 replies
  • 0 likes

Solved!! Spotify abroad

Hi, I'm about to travel abroad for a year. Many of the countries I will be in do not have Spotify yet. I have a Spotify premium membership and will mostly be listening to Spotify offline. I know that you must go "Online" once every 30 days to verify ...

  • Newbie
  • Hi, I'm about to travel abroad for a year. Many of the countries I will be in do not have Spotify yet. I have a Spotify premium membership and will mostly be listening to Spotify offline.   ...
  • ECT1
  • Newbie
  • 2251 Views
  • 5 replies
  • 0 likes
  • 2251 Views
  • 5 replies
  • 0 likes

priority to spotify vs apple music connecting to my audio car system and ...

Hello,I am testing both apple music and spotify premium on my range rover sport my2016With meridian 825 W system and find spotify sound quality better..Anyway I am getting "crazy" because when I browse music I find what I have in apple music only,So ...

  • Casual Listener
  • Hello, I am testing both apple music and spotify premium on my range rover sport my2016 With meridian 825 W system and find spotify sound quality better.. Anyway I am getting "crazy" because when ...
  • 1289 Views
  • 0 replies
  • 0 likes
  • 1289 Views
  • 0 replies
  • 0 likes

Notifications do not work

I use Spotify Premium on iOS 9.3.4 on iPhone 6. Spotify notifications are turned on in Settings and I have both email and push notifications selected in Spotify. I don't get any notifications, neither by push nor email.

  • Newbie
  • I use Spotify Premium on iOS 9.3.4 on iPhone 6. Spotify notifications are turned on in Settings and I have both email and push notifications selected in Spotify. I don't get any notifications, neithe...
  • 304 Views
  • 0 replies
  • 1 likes
  • 304 Views
  • 0 replies
  • 1 likes

Bug encounter whatsapp callingg

Almost everytime when I finish a whatsapp-call, and I want to open spotify afterwards, the music is playing fast forward or not playing at all. I can usually resolve this issue by pausing the song and playing it again. Sometimes, if that doesn't work...

  • Casual Listener
  • Almost everytime when I finish a whatsapp-call, and I want to open spotify afterwards, the music is playing fast forward or not playing at all. I can usually resolve this issue by pausing the song an...
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes

Syncing Ipod with spotify

I cannot sync my iposd to spotify. I connecy my ipod to the computer and nothing comes up in spotify.

  • Newbie
  • I cannot sync my iposd to spotify. I connecy my ipod to the computer and nothing comes up in spotify.
  • Maxim
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Artwork not displaying when streaming on Mobile Data

I can't seem to get any artwork to appear when streaming on 4g or 3g. Tried reinstalling the app multiple times, resetting the phone. Running version 5.7.0.1055 on an iPhone 6s. Is this a known bug? I've attached what the app constantly looks like

  • Newbie
  • I can't seem to get any artwork to appear when streaming on 4g or 3g. Tried reinstalling the app multiple times, resetting the phone.   Running version 5.7.0.1055 on an iPhone 6s.   Is ...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Error Occurred Try Again" on all tabs but Library

I have tried everything that has been listed in a previous topic thread with this problem. The thread was checked off as "solved" but based on newer comments and my own experience, this is everything but.Hello Spotify! Where is your fix?

  • Casual Listener
  • I have tried everything that has been listed in a previous topic thread with this problem. The thread was checked off as "solved" but based on newer comments and my own experience, this is everything...
  • vincenza
  • Casual Listener
  • 609 Views
  • 4 replies
  • 1 likes
  • 609 Views
  • 4 replies
  • 1 likes

local files stuck on "Waiting to Download" HELP

ok so i have sucessfully downloaded a song called " Keeping Score" a cover by Paces Ft Guy Sebastian, I can see it downloaded in my local files on my computer which is running widows 10 but it wont transfer to my Iphone. I've transfered a different s...

  • Visitor
  • ok so i have sucessfully downloaded a song called " Keeping Score" a cover by Paces Ft Guy Sebastian, I can see it downloaded in my local files on my computer which is running widows 10 but it wont t...
  • 349 Views
  • 0 replies
  • 2 likes
  • 349 Views
  • 0 replies
  • 2 likes

Can't play the song from my Iphone while in Taiwan

Hello, i'm currently move to taiwan and already change my country in spotify account. But i just can't play the song from my iphone. My macbook spotify just go fine. I've already re-installed my spotify in iphone too. Any help?

  • Regular
  • Hello, i'm currently move to taiwan and already change my country in spotify account. But i just can't play the song from my iphone. My macbook spotify just go fine. I've already re-installed my spot...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Behind the Lyrics wont work

So why can't I see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person!?The black little screen that was supposed to peek out behind the artwork is simply not there. I am on the Iphone 6, have a premium account and I have the la...

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  • Visitor
  • So why can't I see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person!? The black little screen that was supposed to peek out behind the artwork is simply not there. I am on t...
  • 473 Views
  • 0 replies
  • 0 likes
  • Behind the lyrics
  • 473 Views
  • 0 replies
  • 0 likes

Solved!! Wrong language

So I bought a new Ipad, and downloaded spotify. First everything was fine, but suddenly, the language changed into Japanese. I tried to change the settings on the iPad (language and region), and it helped on most of the text, but there's some artist ...

  • Casual Listener
  • So I bought a new Ipad, and downloaded spotify. First everything was fine, but suddenly, the language changed into Japanese. I tried to change the settings on the iPad (language and region), and it h...
  • SabishiYosei
  • Casual Listener
  • 3781 Views
  • 2 replies
  • 1 likes
  • 3781 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't re-download spotify premium onto my iPhone

In the app store the download button appears, once I push it it prepares to download for a moment and instantly goes back to the download button. restarting my phone didn't work and there are no restrictions set on my iphone. Any other ideas of how t...

  • Casual Listener
  • In the app store the download button appears, once I push it it prepares to download for a moment and instantly goes back to the download button. restarting my phone didn't work and there are no rest...
  • krharner
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

Superuser Contribution iPhone speaker versus blutooth

Hi everyone, I'm listening to Spotify in my car via blutooth with my iPhone, when suddenly the music starts to play via the iPhone's speakers. The blutooh connection is fine. I can still hear iTunes musics in the car's radio, but the Spotify musics o...

  • Casual Listener
  • Hi everyone,   I'm listening to Spotify in my car via blutooth with my iPhone, when suddenly the music starts to play via the iPhone's speakers.   The blutooh connection is fine. I can ...
  • 12147678628
  • Casual Listener
  • 348 Views
  • 2 replies
  • 0 likes
  • 348 Views
  • 2 replies
  • 0 likes

quality issue

Hello everybody, First of all I wish to say that I am French , which explains my poor level of English writing .I often download albums or playlists in offline on my phone.This allows me to include listening to music by car.Music offline , I download...

  • Visitor
  • Hello everybody,   First of all I wish to say that I am French , which explains my poor level of English writing . I often download albums or playlists in offline on my phone. This allows me...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Messing with my radio?

Okay this is going to sound real weird, and I'm not sure where I should ask this so I'm starting here. I'll start off by saying a couple days ago, my music randomly started skipping without me pressing the next button on my radio in my car, and I tho...

  • Newbie
  • Okay this is going to sound real weird, and I'm not sure where I should ask this so I'm starting here. I'll start off by saying a couple days ago, my music randomly started skipping without me pressi...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Can't access my music while offline

Hello everyone! I have a premium account, but when i go offline, after having downloaded my music, i just can't access that. I can play the song i got from some playlists but when i try to access my saved music in "My tracks" there is no track there ...

  • Casual Listener
  • Hello everyone!   I have a premium account, but when i go offline, after having downloaded my music, i just can't access that.   I can play the song i got from some playlists but w...
  • ZioMikeYeah
  • Casual Listener
  • 937 Views
  • 2 replies
  • 0 likes
  • 937 Views
  • 2 replies
  • 0 likes

Volume control Spotify Connect on other iPhone

I use Spotify on my iPhone 6 and use Spotify Connect to play the music on another iPhone 4S that is connected to my stereo player. On other dedicated Spotify Connect players I can control the volume from my iPhone 6, but I cannot control the volume o...

  • Casual Listener
  • I use Spotify on my iPhone 6 and use Spotify Connect to play the music on another iPhone 4S that is connected to my stereo player. On other dedicated Spotify Connect players I can control the volume ...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle ONLY 1 playlist

Hi, I'm facing some problems with Spotify. When turning on shuffle for 1 playlist. He will also automatically play order songs ("I do not know where they come from"). What do I wrong?

  • Casual Listener
  • Hi,   I'm facing some problems with Spotify.  When turning on shuffle for 1 playlist. He will also automatically play order songs ("I do not know where they come from").  What do I...
  • MisterChristo
  • Casual Listener
  • 394 Views
  • 3 replies
  • 0 likes
  • 394 Views
  • 3 replies
  • 0 likes

Can't Post to Activity, Facebook, or Anything Else

i have had this glitch for months, on multiple platforms and devices. Whenever I try to post to anything besides Twitter, i get an Error Try Again message. The forum has no answer for this and the help guide is useless. What do I do?

  • Newbie
  • i have had this glitch for months, on multiple platforms and devices. Whenever I try to post to anything besides Twitter, i get an Error Try Again message. The forum has no answer for this and the he...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes