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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64384 Views
  • 16 replies
  • 37 likes
  • 64384 Views
  • 16 replies
  • 37 likes

Spotify stopped working on Denon Heos 7 from MacBook Air, Apple Air 2 and iPhone at the same time

Hi there I have Heos 7 since last year and it was working just fine. Yesterday Spotify stopped working at the same time from all my Apple devices Ipad Air 2 - iOS 9.3.4Iphone - iOS 9.3.4MacBook Air - OS X 10.11.6 (15G31) Any update? Patch? Thanks a l...

  • Casual Listener
  • Hi there   I have Heos 7 since last year and it was working just fine.   Yesterday Spotify stopped working at the same time from all my Apple devices    Ipad Air 2 - iOS 9.3...
  • 484 Views
  • 0 replies
  • 0 likes
  • 484 Views
  • 0 replies
  • 0 likes

HEOS /SPOTIFY CONNECT/ IOS Issue

I recently installed a HEOS3 speaker which I control via SPOTIFY CONNECT on an IPAD2. This works fine but when I try to play music back on the IPAD there are problems. I switched back to the local IPAD device but it won't play, consistently anyway, t...

  • Newbie
  • I recently installed a HEOS3 speaker which I control via SPOTIFY CONNECT on an IPAD2.   This works fine but when I try to play music back on the IPAD there are problems. I switched back to t...
  • Camilo76
  • Casual Listener
  • 1763 Views
  • 6 replies
  • 1 likes
  • 1763 Views
  • 6 replies
  • 1 likes

Solved!! I can no longer sync local files

I used to be able to sync local files, can't do that any longer. I connected my iPhone to the same wifi network as my computer. I put the local files in a playlist, toggled the switch to make the song available offline on the iPhone and computer. I d...

  • Roadie
  • I used to be able to sync local files, can't do that any longer.  I connected my iPhone to the same wifi network as my computer.  I put the local files in a playlist, toggled the switch to ...
  • DanielGD5
  • Regular
  • 852 Views
  • 6 replies
  • 0 likes
  • 852 Views
  • 6 replies
  • 0 likes

local songs not syncing

my phone is on the same wifi as my computer, but when i offline sync on my phone, local songs will not sync. this has not been a problem in the past but is now. i see that it is waiting to download, and it has been waiting for 2 hours to download. My...

  • Newbie
  • my phone is on the same wifi as my computer, but when i offline sync on my phone, local songs will not sync. this has not been a problem in the past but is now. i see that it is waiting to download, ...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Stuttering, skipping playback when streaming

I keep experiencing stuttered playback when trying to stream music on Spotify Premium. It will work fine for 5-10 songs, and then it will start skipping (playing the same one second of audio over and over) like a badly scratched record. The only way ...

  • Newbie
  • I keep experiencing stuttered playback when trying to stream music on Spotify Premium. It will work fine for 5-10 songs, and then it will start skipping (playing the same one second of audio over and...
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes

Solved!! OFF LINE ACCESS

I am really dissapointed in this off line acces that spotify has i was recently up at my cottage and i had downloaded hundreds of songs to my phone and when i went out on the boat i was not able to access the songs i don't have data on my phone so im...

  • Newbie
  • I am really dissapointed in this off line acces that spotify has i was recently up at my cottage and i had downloaded hundreds of songs to my phone and when i went out on the boat i was not able to a...
  • Bearfootrecords
  • Community Legend
  • 587 Views
  • 2 replies
  • 0 likes
  • 587 Views
  • 2 replies
  • 0 likes

Solved!! Spotify abroad

Hi, I'm about to travel abroad for a year. Many of the countries I will be in do not have Spotify yet. I have a Spotify premium membership and will mostly be listening to Spotify offline. I know that you must go "Online" once every 30 days to verify ...

  • Newbie
  • Hi, I'm about to travel abroad for a year. Many of the countries I will be in do not have Spotify yet. I have a Spotify premium membership and will mostly be listening to Spotify offline.   ...
  • ECT1
  • Newbie
  • 2297 Views
  • 5 replies
  • 0 likes
  • 2297 Views
  • 5 replies
  • 0 likes

priority to spotify vs apple music connecting to my audio car system and ...

Hello,I am testing both apple music and spotify premium on my range rover sport my2016With meridian 825 W system and find spotify sound quality better..Anyway I am getting "crazy" because when I browse music I find what I have in apple music only,So ...

  • Casual Listener
  • Hello, I am testing both apple music and spotify premium on my range rover sport my2016 With meridian 825 W system and find spotify sound quality better.. Anyway I am getting "crazy" because when ...
  • 1307 Views
  • 0 replies
  • 0 likes
  • 1307 Views
  • 0 replies
  • 0 likes

Notifications do not work

I use Spotify Premium on iOS 9.3.4 on iPhone 6. Spotify notifications are turned on in Settings and I have both email and push notifications selected in Spotify. I don't get any notifications, neither by push nor email.

  • Newbie
  • I use Spotify Premium on iOS 9.3.4 on iPhone 6. Spotify notifications are turned on in Settings and I have both email and push notifications selected in Spotify. I don't get any notifications, neithe...
  • 309 Views
  • 0 replies
  • 1 likes
  • 309 Views
  • 0 replies
  • 1 likes

Bug encounter whatsapp callingg

Almost everytime when I finish a whatsapp-call, and I want to open spotify afterwards, the music is playing fast forward or not playing at all. I can usually resolve this issue by pausing the song and playing it again. Sometimes, if that doesn't work...

  • Casual Listener
  • Almost everytime when I finish a whatsapp-call, and I want to open spotify afterwards, the music is playing fast forward or not playing at all. I can usually resolve this issue by pausing the song an...
  • 392 Views
  • 0 replies
  • 0 likes
  • 392 Views
  • 0 replies
  • 0 likes

Syncing Ipod with spotify

I cannot sync my iposd to spotify. I connecy my ipod to the computer and nothing comes up in spotify.

  • Newbie
  • I cannot sync my iposd to spotify. I connecy my ipod to the computer and nothing comes up in spotify.
  • Maxim
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Artwork not displaying when streaming on Mobile Data

I can't seem to get any artwork to appear when streaming on 4g or 3g. Tried reinstalling the app multiple times, resetting the phone. Running version 5.7.0.1055 on an iPhone 6s. Is this a known bug? I've attached what the app constantly looks like

  • Newbie
  • I can't seem to get any artwork to appear when streaming on 4g or 3g. Tried reinstalling the app multiple times, resetting the phone.   Running version 5.7.0.1055 on an iPhone 6s.   Is ...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Error Occurred Try Again" on all tabs but Library

I have tried everything that has been listed in a previous topic thread with this problem. The thread was checked off as "solved" but based on newer comments and my own experience, this is everything but.Hello Spotify! Where is your fix?

  • Casual Listener
  • I have tried everything that has been listed in a previous topic thread with this problem. The thread was checked off as "solved" but based on newer comments and my own experience, this is everything...
  • vincenza
  • Casual Listener
  • 629 Views
  • 4 replies
  • 1 likes
  • 629 Views
  • 4 replies
  • 1 likes

local files stuck on "Waiting to Download" HELP

ok so i have sucessfully downloaded a song called " Keeping Score" a cover by Paces Ft Guy Sebastian, I can see it downloaded in my local files on my computer which is running widows 10 but it wont transfer to my Iphone. I've transfered a different s...

  • Visitor
  • ok so i have sucessfully downloaded a song called " Keeping Score" a cover by Paces Ft Guy Sebastian, I can see it downloaded in my local files on my computer which is running widows 10 but it wont t...
  • 360 Views
  • 0 replies
  • 2 likes
  • 360 Views
  • 0 replies
  • 2 likes

Can't play the song from my Iphone while in Taiwan

Hello, i'm currently move to taiwan and already change my country in spotify account. But i just can't play the song from my iphone. My macbook spotify just go fine. I've already re-installed my spotify in iphone too. Any help?

  • Regular
  • Hello, i'm currently move to taiwan and already change my country in spotify account. But i just can't play the song from my iphone. My macbook spotify just go fine. I've already re-installed my spot...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Behind the Lyrics wont work

So why can't I see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person!?The black little screen that was supposed to peek out behind the artwork is simply not there. I am on the Iphone 6, have a premium account and I have the la...

IMG_0778.PNG
  • Visitor
  • So why can't I see Genius' Behind the Lyrics on my iPhone? I seems like I am the only person!? The black little screen that was supposed to peek out behind the artwork is simply not there. I am on t...
  • 480 Views
  • 0 replies
  • 0 likes
  • Behind the lyrics
  • 480 Views
  • 0 replies
  • 0 likes

Solved!! Wrong language

So I bought a new Ipad, and downloaded spotify. First everything was fine, but suddenly, the language changed into Japanese. I tried to change the settings on the iPad (language and region), and it helped on most of the text, but there's some artist ...

  • Casual Listener
  • So I bought a new Ipad, and downloaded spotify. First everything was fine, but suddenly, the language changed into Japanese. I tried to change the settings on the iPad (language and region), and it h...
  • SabishiYosei
  • Casual Listener
  • 3821 Views
  • 2 replies
  • 1 likes
  • 3821 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't re-download spotify premium onto my iPhone

In the app store the download button appears, once I push it it prepares to download for a moment and instantly goes back to the download button. restarting my phone didn't work and there are no restrictions set on my iphone. Any other ideas of how t...

  • Casual Listener
  • In the app store the download button appears, once I push it it prepares to download for a moment and instantly goes back to the download button. restarting my phone didn't work and there are no rest...
  • krharner
  • Casual Listener
  • 332 Views
  • 2 replies
  • 0 likes
  • 332 Views
  • 2 replies
  • 0 likes

Superuser Contribution iPhone speaker versus blutooth

Hi everyone, I'm listening to Spotify in my car via blutooth with my iPhone, when suddenly the music starts to play via the iPhone's speakers. The blutooh connection is fine. I can still hear iTunes musics in the car's radio, but the Spotify musics o...

  • Casual Listener
  • Hi everyone,   I'm listening to Spotify in my car via blutooth with my iPhone, when suddenly the music starts to play via the iPhone's speakers.   The blutooh connection is fine. I can ...
  • 12147678628
  • Casual Listener
  • 367 Views
  • 2 replies
  • 0 likes
  • 367 Views
  • 2 replies
  • 0 likes

quality issue

Hello everybody, First of all I wish to say that I am French , which explains my poor level of English writing .I often download albums or playlists in offline on my phone.This allows me to include listening to music by car.Music offline , I download...

  • Visitor
  • Hello everybody,   First of all I wish to say that I am French , which explains my poor level of English writing . I often download albums or playlists in offline on my phone. This allows me...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes