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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69993 Views
  • 16 replies
  • 37 likes
  • 69993 Views
  • 16 replies
  • 37 likes

[IPOD 5] I can't play my songs well offline when I have Premium!

I have premium account and I can't access my songs well offline! I can open playlist and play those songs but not my songs! It worked yesterday and every other day, it has done this in the past but all I had to do was restart my IPod. YES I HAVE ALL ...

  • Casual Listener
  • I have premium account and I can't access my songs well offline! I can open playlist and play those songs but not my songs! It worked yesterday and every other day, it has done this in the past but a...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

PAGUE POR ITUNES Y MI CUENTA SIGUE EN MODO GRATIS

POR MEDIO DE ITUNES PAGUE LA MENSUALIDAD DE $139.00 Y MI CUENTA DE SPOTIFY SIGUE EN MODO GRATIS. AYUDA POR FAVOR

  • Newbie
  • POR MEDIO DE ITUNES PAGUE LA MENSUALIDAD DE $139.00 Y MI CUENTA DE SPOTIFY SIGUE EN MODO GRATIS. AYUDA POR FAVOR
  • osornios
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Can play the new ablum on laptop but when i using the iphone it say the song is unavailable

Why i can play the new ablum on laptop but when i using the iphone it say the song is unavailable. What can i do?

  • Newbie
  • Why i can play the new ablum on laptop but when i using the iphone it say the song is unavailable. What can i do?
  • osornios
  • Spotify Star
  • 541 Views
  • 1 replies
  • 0 likes
  • 541 Views
  • 1 replies
  • 0 likes

I can't open the app (on ipad)

Hi, this happend for like weeks ago and I can still not open the app. I have the app, and when I go in it close down again, I can't be in Spotify for 2 sek! So I can't log in or out. And I can't delete the app and download again because this iPad is ...

  • Newbie
  • Hi, this happend for like weeks ago and I can still not open the app. I have the app, and when I go in it close down again, I can't be in Spotify for 2 sek! So I can't log in or out. And I can't dele...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't download on iphone

Help! Spotify mysteriously disappeared off my iphone 6 and refuses to download anew. I've been a premium/family subscriber for years but three months ago it somehow decided to vanish and I have not been able to get it back. Maddening. Plus I've been ...

  • Casual Listener
  • Help! Spotify mysteriously disappeared off my iphone 6 and refuses to download anew.  I've been a premium/family subscriber for years but three months ago it somehow decided to vanish and I have...
  • kingabigail
  • Casual Listener
  • 921 Views
  • 2 replies
  • 0 likes
  • Spotify will not download
  • 921 Views
  • 2 replies
  • 0 likes

Saving music from Shazam to a shared playlist in Spotify

When saving a song from Shazam into Spotify, it only shows me my playlists, and not those that I share with my family. Is there a way to access all playlists, incl shared ones, when saving from Shazam?

  • Casual Listener
  • When saving a song from Shazam into Spotify, it only shows me my playlists, and not those that I share with my family. Is there a way to access all playlists, incl shared ones, when saving from Shaza...
  • 536 Views
  • 0 replies
  • 0 likes
  • 536 Views
  • 0 replies
  • 0 likes

Same itunes playlists on computer and iphone - spotify plays computer local file but not iphone loca

I have a macbook with itunes and various playlists and music files that are not available on spotify - so they are local files that spotify plays in a spotify playlist - ie: a combination of spotify tracks and my own music tracks on the mac. The same...

  • Newbie
  • I have a macbook with itunes and various playlists and music files that are not available on spotify - so they are local files that spotify plays in a spotify playlist - ie: a combination of spo...
  • Leonsmad
  • Newbie
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline I pay for it, what can i do?!

  • Newbie
  • Why my spotify doesnt work? I started my iphone new and started the programm new but he writes only you are offline 😳 I pay for it, what can i do?!
  • pinen83
  • Music Fan
  • 347 Views
  • 2 replies
  • 1 likes
  • 347 Views
  • 2 replies
  • 1 likes

Songs randomly replaying??

So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. I haven't got replay on and I want it to stop becau...

  • Newbie
  • So for the past couple weeks when I put my playlist on shuffle it will get through three or four songs then play the same songs again before moving on to different ones and repeating the same cycle. ...
  • Curtnos
  • Newbie
  • 1129 Views
  • 4 replies
  • 1 likes
  • 1129 Views
  • 4 replies
  • 1 likes

Superuser Contribution Fit the mood - Missing

Why were the party lists removed and why were the fit the moods slide bar removed. Is is a documented feature and had a good selection of moods.https://support.spotify.com/us/using_spotify/search_play/party/ Better question, why remove a working feat...

  • Regular
  • Why were the party lists removed and why were the fit the moods slide bar removed.   Is is a documented feature and had a good selection of moods. https://support.spotify.com/us/using_spotify...
  • Dennis27
  • Regular
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Pague premium estoy en gratis y no me aparece la opción de cambiarlo

Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium y solo me dice que la cuenta está en gratis. Busqué...

  • Newbie
  • Hola,el viernes en la noche realicé el pago de mi suscripción por medio de Apple y en la madrugada del sábado llegó mi recibo de pagado, pero al ingresar a spotify no me aparece la opción de premium ...
  • Alejandar
  • Spotify
  • 828 Views
  • 1 replies
  • 0 likes
  • 828 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music won't play

Hi guys, so I've got premium and have downloaded certain artists and playlists so they're available offline. One artist's albums won't play - The Cat Empire. Their newest album plays and the previous ones are visible, but when I select a song it won'...

  • Newbie
  • Hi guys, so I've got premium and have downloaded certain artists and playlists so they're available offline. One artist's albums won't play - The Cat Empire. Their newest album plays and the previous...
  • Alejandar
  • Spotify
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Will NOT Let Me Log In.

Hey all, Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to the app like it is about to log in and just wont. Same deal with ...

  • Newbie
  • Hey all,    Here the deal with my Iphone...recently I noticed my spotify logged me out without warning. I tried signing back in with facebook but when I do that the app will shoot back to...
  • Alejandar
  • Spotify
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Rearrange Playlists in Mobile App

A few months ago we were able to rearrange our playlists. I am now unable to do that. I can't figure out how to do it anymore. Is this unavailable now?

  • Newbie
  • A few months ago we were able to rearrange our playlists. I am now unable to do that.  I can't figure out how to do it anymore. Is this unavailable now?  
  • Alejandar
  • Spotify
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium won't work through iTunes

I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there and then selected reactivate Spotify. I've tried l...

  • Newbie
  • I got a new card but forgot to update my apple payment information. my premium was deactivated and it reverted me to the free version. I went in my phone iTunes menu and updated my card info on there...
  • Alejandar
  • Spotify
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Två konton???? Hjälp

Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...

  • Casual Listener
  • Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...
  • Alejandar
  • Spotify
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Två konton men en mailadress

Har ett problem som ni kanske kan hjälpa mig med.När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står det "free".På kontoöversikten på spotify.com så ser j...

  • Casual Listener
  • Har ett problem som ni kanske kan hjälpa mig med. När jag loggar in med min mailadress som är kopplat till spotify family. Så ser det ok ut på spotify.com. Men när jag öppnar kontot i appen så står ...
  • Alejandar
  • Spotify
  • 2196 Views
  • 1 replies
  • 0 likes
  • 2196 Views
  • 1 replies
  • 0 likes

Superuser Contribution My available offline disappeared

Hi, I have an iPhone 5s and own the premiun account a week ago today I realized that disappeared the option available offline and only have to download now what do I do? I just use the same cell.

  • Newbie
  • Hi, I have an iPhone 5s and own the premiun account a week ago today I realized that disappeared the option available offline and only have to download now what do I do? I just use the same cell.
  • Alejandar
  • Spotify
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution wrong facebook account on iphone

I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old account. I just purchased premium and would like to ...

  • Newbie
  • I cannot seem to log in with the right facebook account. I have uninstalled the app, logged out of the wrong facebook and logged into my account, but regardless it continues to log me into this old a...
  • Alejandar
  • Spotify
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes