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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 71262 Views
  • 16 replies
  • 37 likes
  • 71262 Views
  • 16 replies
  • 37 likes

Volume control Spotify Connect on other iPhone

I use Spotify on my iPhone 6 and use Spotify Connect to play the music on another iPhone 4S that is connected to my stereo player. On other dedicated Spotify Connect players I can control the volume from my iPhone 6, but I cannot control the volume o...

  • Casual Listener
  • I use Spotify on my iPhone 6 and use Spotify Connect to play the music on another iPhone 4S that is connected to my stereo player. On other dedicated Spotify Connect players I can control the volume ...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle ONLY 1 playlist

Hi, I'm facing some problems with Spotify. When turning on shuffle for 1 playlist. He will also automatically play order songs ("I do not know where they come from"). What do I wrong?

  • Casual Listener
  • Hi,   I'm facing some problems with Spotify.  When turning on shuffle for 1 playlist. He will also automatically play order songs ("I do not know where they come from").  What do I...
  • MisterChristo
  • Casual Listener
  • 426 Views
  • 3 replies
  • 0 likes
  • 426 Views
  • 3 replies
  • 0 likes

Can't Post to Activity, Facebook, or Anything Else

i have had this glitch for months, on multiple platforms and devices. Whenever I try to post to anything besides Twitter, i get an Error Try Again message. The forum has no answer for this and the help guide is useless. What do I do?

  • Newbie
  • i have had this glitch for months, on multiple platforms and devices. Whenever I try to post to anything besides Twitter, i get an Error Try Again message. The forum has no answer for this and the he...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify permanently shut down

Hello,I started the premium abonnement 1 1/2 years ago. I never had a problem. The last few months I reached like 2800 songs of 3333 and the player shut down permanently. Even when I'm in the offline mode.Sorry for my bad english. I am not learning e...

  • Casual Listener
  • Hello, I started the premium abonnement 1 1/2 years ago. I never had a problem. The last few months I reached like 2800 songs of 3333 and the player shut down permanently. Even when I'm in the off...
  • DonLuis
  • Casual Listener
  • 639 Views
  • 4 replies
  • 0 likes
  • 639 Views
  • 4 replies
  • 0 likes

Solved!! Spotify app

Can't log in to app. Log-in and pswd correct. App just hangs up and closes. Can't get past log-in page. Deleted app; reinstalled. Same result. Works on desktop perfectly. Help! Please don't make me go to Apple Music.

  • Casual Listener
  • Can't log in to app.  Log-in and pswd correct.  App just hangs up and closes.  Can't get past log-in page. Deleted app; reinstalled. Same result.  Works on desktop perfectly. Help...
  • dmaceLA
  • Casual Listener
  • 525 Views
  • 2 replies
  • 0 likes
  • 525 Views
  • 2 replies
  • 0 likes

Acount merge malfunction

I tried logging into my spotify from a computer and it wouldnt allow it so i connected spotify with my old facebook to log in which i had a different spotify account with a long time ago. I updated my email on fb to my current spotify email a while b...

  • Casual Listener
  • I tried logging into my spotify from a computer and it wouldnt allow it so i connected spotify with my old facebook to log in which i had a different spotify account with a long time ago. I updated m...
  • osornios
  • Spotify Star
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

The music on my app disappeared

So I almost had a stroke when I realized that all of the songs on my phone app vanished the other day. They are still all available when I open the spotify app on my laptop though...Im assuming a syncing issue? HELP PLEASE Sincerally, Desperate and a...

  • Newbie
  • So I almost had a stroke when I realized that all of the songs on my phone app vanished the other day. They are still all available when I open the spotify app on my laptop though...Im assuming a syn...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Solved!! Local files available offline

Hello, I use Spotify Free on my iPod touch and on my iMac and I have a question. To listen to music on my iPod when I don't have Wi-Fi, I downloaded songs from my computer, and added them in a Playlist. When I go on my iPod, the songs (from my comput...

  • Regular
  • Hello, I use Spotify Free on my iPod touch and on my iMac and I have a question. To listen to music on my iPod when I don't have Wi-Fi, I downloaded songs from my computer, and added them in a Playli...
  • r1324
  • Regular
  • 693 Views
  • 7 replies
  • 0 likes
  • 693 Views
  • 7 replies
  • 0 likes

Solved!! Mobile Data Spotify Premium

Hi, If i buy spotify premium and download my playlists in wifi. Will spotify premium still work on my iphone when mobile data is turned off? If my mobile data is on will it still cost data to play my songs offline? As i want to listen to a specific p...

  • Newbie
  • Hi,  If i buy spotify premium and download my playlists in wifi. Will spotify premium still work on my iphone when mobile data is turned off? If my mobile data is on will it still cost data to ...
  • Jacobcalvin_
  • Newbie
  • 3697 Views
  • 2 replies
  • 0 likes
  • 3697 Views
  • 2 replies
  • 0 likes

Skipping songs using BMW iDrive

Hi,I use Spotity on iOS with the BMW iDrive fitted in my 1 Series (F20) using the Lightning cable.When the skip song button is pressed on the iDrive, the iPhone is then disconnected from the iDrive and the Lightning cable needs to be removed and then...

  • Newbie
  • Hi, I use Spotity on iOS with the BMW iDrive fitted in my 1 Series (F20) using the Lightning cable. When the skip song button is pressed on the iDrive, the iPhone is then disconnected from the ...
  • lamzik88
  • Newbie
  • 830 Views
  • 1 replies
  • 1 likes
  • 830 Views
  • 1 replies
  • 1 likes

Closes after commercials

My ap closes frequently after commercials and it's very aggravating. I've tried uninstalling and reinstalling several times and the problem always comes back.

  • Newbie
  • My ap closes frequently after commercials and it's very aggravating. I've tried uninstalling and reinstalling several times and the problem always comes back.
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

[iOS][Other] User interface

I think the user interface of Spotify is a bit old fashion, now days. The user experince isnt really good ethier. Ectually it is horrable in comparing to other music streaming services. I hope that spotify will update their apps soon. That will make ...

  • Newbie
  • I think the user interface of Spotify is a bit old fashion, now days. The user experince isnt really good ethier. Ectually it is horrable in comparing to other music streaming services. I hope that s...
  • 307 Views
  • 0 replies
  • 0 likes
  • iOS
    Other
  • 307 Views
  • 0 replies
  • 0 likes

Spotify is adding songs from the same album to my playlist arbitrarily.

I have a playlist of gangster rap. Whenever I listen to this playlist via mobile, Spotify just randomly adds in songs from the same album by the same artist I just listened to. So I get stuck listening to random B side junk I don't want to hear--like...

  • Visitor
  • I have a playlist of gangster rap.  Whenever I listen to this playlist via mobile, Spotify just randomly adds in songs from the same album by the same artist I just listened to.  So I get s...
  • Hubo
  • Community Legend
  • 257 Views
  • 1 replies
  • 1 likes
  • 257 Views
  • 1 replies
  • 1 likes

Album Artwork Not Showing

The album artwork for offline songs aren't showing. It is just grey. It has been happening for about a month or two.

  • Newbie
  • The album artwork for offline songs aren't showing. It is just grey. It has been happening for about a month or two.
  • blerch
  • Gig Goer
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

My Spotify app is closed.

Hi.I have a iPhone 5s 16 GB with iOS 10.0 (Beta).When i keep pressed on a song or a playlist instead of an preview played, the app closes.That started happening to me today even though i've been using iOS 10.0 for a week.I've already tried uninstalin...

  • Newbie
  • Hi. I have a iPhone 5s 16 GB with iOS 10.0 (Beta). When i keep pressed on a song or a playlist instead of an preview played, the app closes. That started happening to me today even ...
  • Hubo
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot share my music on facebook

Hi,as in the topic, i cannot share my musica on facebook.I rememer to have done this in the past but i cannot give you a clue about when it stopped, i think after an update, but i cannot recall if it was after a spotify update or after an ios update....

  • Casual Listener
  • Hi, as in the topic, i cannot share my musica on facebook. I rememer to have done this in the past but i cannot give you a clue about when it stopped, i think after an update, but i cannot recall i...
  • melampira
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

No Sound

The song is playing but no sound is coming out of my phone. I've deleted the app and redownloaded it, I've logged out and back in, I've changed my password, I've logged every device out on the accounts setting page. I'm left without options. PLEASE h...

  • Newbie
  • The song is playing but no sound is coming out of my phone. I've deleted the app and redownloaded it, I've logged out and back in, I've changed my password, I've logged every device out on the accoun...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Premium payment!!

I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go over to next month. I want the student discount, but S...

  • Casual Listener
  • I tried subscribing for student premium so I get the discount and it charged me for the student discount (5) and for the regular premium!! And I want the student discount. I don't want that to go ove...
  • kbrooksc
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

I can't use my premium account in iPhone

Since I have made the upgrade for the premium family, I can't use my premium for some reason in my iPhone.In the webplayer I use very well the account premium but in the iPhone the account still being free and don't download my playlists.I need help ...

  • Newbie
  • Since I have made the upgrade for the premium family, I can't use my premium for some reason in my iPhone. In the webplayer I use very well the account premium but in the iPhone the account still ...
  • kbrooksc
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes