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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68163 Views
  • 16 replies
  • 37 likes
  • 68163 Views
  • 16 replies
  • 37 likes

Silent night

Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?

  • Casual Listener
  • Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?
  • Wwc
  • Casual Listener
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Flight mode

Hello I am wondering. I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs, is not avalible. Why? Can somebody help me, how do the last songs got ava...

  • Regular
  • Hello   I am wondering.   I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs...
  • Hubo
  • Community Legend
  • 6911 Views
  • 7 replies
  • 0 likes
  • 6911 Views
  • 7 replies
  • 0 likes

Album has disappeared! :(

Hi there, everyone. My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in my searches anymore. It started when I moved from Android to i...

  • Casual Listener
  • Hi there, everyone.  My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in...
  • Clari_GB
  • Casual Listener
  • 314 Views
  • 2 replies
  • 0 likes
  • 314 Views
  • 2 replies
  • 0 likes

Spotify won't connect to FB on my iPhone 6s only

I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the page refreshes and does nothing...... I have deleted ...

  • Newbie
  • I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the pa...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

Min Pin-kod funkar ej!

Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har använt den förr, min nätverk funkar perfekt.

  • Newbie
  • Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har a...
  • Jimengstrom
  • Newbie
  • 729 Views
  • 1 replies
  • 0 likes
  • Sweden
  • 729 Views
  • 1 replies
  • 0 likes

Solved!! Premium account is not working on my New phone.

I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium account. Only the free app and no saved music. But stil...

  • Casual Listener
  • I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium acco...
  • Hubo
  • Community Legend
  • 729 Views
  • 3 replies
  • 0 likes
  • 729 Views
  • 3 replies
  • 0 likes

help

Hello, Spotify staff! I downloaded spotify on my iPhone 5s and yes, i have a premium account, i don't get why when i set it on 'available offline' the songs aren't loading (it's connected to wifi). P.S. Loading--I mean it doesn't, like, pre-download ...

  • Casual Listener
  • Hello, Spotify staff!          I downloaded spotify on my iPhone 5s and yes, i have a premium account, i don't get why when i set it on 'available offline' the songs aren't ...
  • Hubo
  • Community Legend
  • 796 Views
  • 3 replies
  • 0 likes
  • 796 Views
  • 3 replies
  • 0 likes

Playlist not showing from other accounts

I have like 8 playlist and none appear from another account or device, and my friends usually like my music but they can't follow my playlists.

  • Newbie
  • I have like 8 playlist and none appear from another account or device, and my friends usually like my music but they can't follow my playlists.
  • Hubo
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Just bought Spotify for 3 months, cant connect with cell phone.

Dear Community. I just recognized the offer to get spotify premium for 3 months for just 0,99€ per month. I thought it would be a good offer to test it if its worth the money afterwards. Now I have a problem. I can connect to the internet page of spo...

  • Newbie
  • Dear Community. I just recognized the offer to get spotify premium for 3 months for just 0,99€ per month. I thought it would be a good offer to test it if its worth the money afterwards. Now I have a...
  • Astame
  • Community Legend
  • 585 Views
  • 1 replies
  • 0 likes
  • 585 Views
  • 1 replies
  • 0 likes

Keeps pausing music

I'm overseas but when I use Spotify it keeps pausing my music to tell me that someone else is on my account. I am the only device that is on. Is there a way to clear my account off all other devices?

  • Newbie
  • I'm overseas but when I use Spotify it keeps pausing my music to tell me that someone else is on my account. I am the only device that is on. Is there a way to clear my account off all other devices?
  • Hubo
  • Community Legend
  • 709 Views
  • 1 replies
  • 0 likes
  • 709 Views
  • 1 replies
  • 0 likes

Solved!! Selling iOS Music app with Spotify Integration

Hey there, I'm looking into developing a new music app for iOS. I want to integrate Spotify with it as well, and plan on charging $3 or $4 for it. I will not be charging for the use of the service, I would be simply charging for use of our app. We wi...

  • Regular
  • Hey there,   I'm looking into developing a new music app for iOS. I want to integrate Spotify with it as well, and plan on charging $3 or $4 for it. I will not be charging for the use of the s...
  • Hubo
  • Community Legend
  • 1266 Views
  • 1 replies
  • 0 likes
  • 1266 Views
  • 1 replies
  • 0 likes

99¢ Offer

When I went to purchase the 99¢ premium for 3 months offer, it said I already used a similar offer. I am assuming this is saying I've used a free trial. I have never used a free trial (I've been waiting until a vacation or something). How can I solve...

  • Newbie
  • When I went to purchase the 99¢ premium for 3 months offer, it said I already used a similar offer. I am assuming this is saying I've used a free trial. I have never used a free trial (I've been wait...
  • Astame
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

App keeps playing commercials even though I upgraded to premium

Do I have to delete the Spotify app I used previously for my free subscription?? If so, can I transfer my playlists??

  • Newbie
  • Do I have to delete the Spotify app I used previously for my free subscription?? If so, can I transfer my playlists??
  • Hubo
  • Community Legend
  • 857 Views
  • 1 replies
  • 0 likes
  • 857 Views
  • 1 replies
  • 0 likes

How to add off line devices

Hello everyone, do you know how to add an off line device to sync music?

  • Newbie
  • Hello everyone, do you know how to add an off line device to sync music?
  • Bittencourt
  • Spotify Star
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

IPhone App is no longer showing my downloaded songs

I have Spotify Premium and none of my songs or playlist are available offline now. Does anyone know what's going on?

  • Newbie
  • I have Spotify Premium and none of my songs or playlist are available offline now. Does anyone know what's going on?
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Ipod touch 4th generation

Can you listen to offline mode on the ipod touch 4th generation?? I'm assuming you can't if it only works when it's in online mode and I'm a premium user??

  • Regular
  • Can you listen to offline mode on the ipod touch 4th generation?? I'm assuming you can't if it only works when it's in online mode and I'm a premium user??
  • na30
  • Newbie
  • 3861 Views
  • 5 replies
  • 0 likes
  • 3861 Views
  • 5 replies
  • 0 likes

Downloaded premium but songs just stopped being saved

I just payed to get the spotify premium and i turned on the "available offline" button so that all my songs could be downloaded and thus saved on my iphone. All was fine up to the point when about 300 songs were downloaded. But after that spotify sai...

  • Newbie
  • I just payed to get the spotify premium and i turned on the "available offline" button so that all my songs could be downloaded and thus saved on my iphone. All was fine up to the point when about 30...
  • osornios
  • Spotify Star
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Blocking users sonos

Sorry if this is in the wrong place.I gave a friend my password to use whilst at my house.Now I keep getting messages regarding only one user at a time. I've selected the option to stop all devises etc but it hasn't stopped him using it with his sono...

  • Casual Listener
  • Sorry if this is in the wrong place. I gave a friend my password to use whilst at my house. Now I keep getting messages regarding only one user at a time. I've selected the option to stop all devis...
  • osornios
  • Spotify Star
  • 391 Views
  • 3 replies
  • 0 likes
  • 391 Views
  • 3 replies
  • 0 likes

Solved!! Confused with offline

I have just downloaded premium but I can't access my songs offline I've looked up how to but on both my iPad and android there is no option to listen offline at all, someone help please

  • Newbie
  • I have just downloaded premium but I can't access my songs offline I've looked up how to but on both my iPad and android there is no option to listen offline at all, someone help please 😬
  • knr41095
  • Music Fan
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! shuffle

help please with a couple of basic questions ?my wife has just started using spotify free on her iPhone. I have been using it for years on my PC as an "unlimited" paid-for subscriber.1. when she plays an album, she only gets the option to shuffle pla...

  • Regular
  • help please with a couple of basic questions ? my wife has just started using spotify free on her iPhone. I have been using it for years on my PC as an "unlimited" paid-for subscriber. 1. when she ...
  • knr41095
  • Music Fan
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes