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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73555 Views
  • 16 replies
  • 37 likes
  • 73555 Views
  • 16 replies
  • 37 likes

canceling spotify premium account

i am struggling to cancel my spotify premiumn account and need help pls.

  • Newbie
  • i am struggling to cancel my spotify premiumn account and need help pls.
  • Hubo
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Songs stop half way through

Playing my songs and half way through the first song the sound will stop but the music cursor continues moving along as if it's still playing. The pause button shows as it would if music was playing.

  • Newbie
  • Playing my songs and half way through the first song the sound will stop but the music cursor continues moving along as if it's still playing. The pause button shows as it would if music was playing.
  • rndlmns
  • Newbie
  • 496 Views
  • 1 replies
  • 0 likes
  • 496 Views
  • 1 replies
  • 0 likes

Spotify app won't recognise my premium account

I have a Spotify premium account which only works on my MacBook as on my phone it only recognises me as free?! I have logged back in multiple times and I only have one account!

  • Newbie
  • I have a Spotify premium account which only works on my MacBook as on my phone it only recognises me as free?! I have logged back in multiple times and I only have one account!
  • Hubo
  • Community Legend
  • 836 Views
  • 6 replies
  • 0 likes
  • 836 Views
  • 6 replies
  • 0 likes

Spotify won't let me log in on my iPhone

I haven't had Spotify on my phone for a while now but I've recently downloaded it again and every time I go to log in it shows me this pop up

  • Visitor
  • I haven't had Spotify on my phone for a while now but I've recently downloaded it again and every time I go to log in it shows me this pop up
  • mapuya19
  • Community Legend
  • 3688 Views
  • 2 replies
  • 0 likes
  • 3688 Views
  • 2 replies
  • 0 likes

Airplay on iOS

Is anyone having issues finding Airport Expresses and Apple TVs via Airplay on the Spotify iOS app? Sometimes I will see all of my devices, and sometimes I see one or none. This isn't happening with other apps on our two iPhones, but is consistently ...

  • Newbie
  • Is anyone having issues finding Airport Expresses and Apple TVs via Airplay on the Spotify iOS app?  Sometimes I will see all of my devices, and sometimes I see one or none.  This isn't hap...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Premium subscription abroad cant log in

Hi, I'm in the UK and when I try to change the country in my profile it only comes up Spain what can I do about it?

  • Newbie
  • Hi, I'm in the UK and when I try to change the country in my profile it only comes up Spain  what can I do about it? 
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Multiple devices

I cant log in on my other iphone and my ipad can you help me it says my password is incorrect

  • Newbie
  • I cant log in on my other iphone and my ipad can you help me it says my password is incorrect
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Music synced offline but wont sound

Hi,Ive been encounting a problem on my spotify. The problem is that ive got the playlist synced to offline and about all of the songs work perfectly, except for 3 of them. When the song comes by its time to play, the song will appear its playing but ...

  • Casual Listener
  • Hi, Ive been encounting a problem on my spotify. The problem is that ive got the playlist synced to offline and about all of the songs work perfectly, except for 3 of them. When the song comes by it...
  • Nicas
  • Casual Listener
  • 673 Views
  • 2 replies
  • 0 likes
  • 673 Views
  • 2 replies
  • 0 likes

Offline albums are empty (sometimes)

[iPhone 4S - iOS 9.3.2 - 1.1 GB available - Spotify app version: 5.7.0] Hi all. I used to have an iPhone 4, save offline albums and it worked perfectly without 3G or wifi. I just got an iPhone 4S and things are a bit weird now... I saved a few albums...

  • Casual Listener
  • [iPhone 4S - iOS 9.3.2 - 1.1 GB available - Spotify app version: 5.7.0]   Hi all. I used to have an iPhone 4, save offline albums and it worked perfectly without 3G or wifi.   I just go...
  • 402 Views
  • 0 replies
  • 0 likes
  • Offline Content
  • 402 Views
  • 0 replies
  • 0 likes

The update

The update when u have your library and search at The bottom haven't come to My account, But when My friends log in to their spotify on My phone The update is There! I have tried to log in and out, even removed Spotify from My phone and downloaded it...

  • Newbie
  • The update when u have your library and search at The bottom haven't come to My account, But when My friends log in to their spotify on My phone The update is There! I have tried to log in and out, e...
  • Hubo
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Spazio disponibile

Salve, mi è apparso questo (nell' immagine) nel telefono perché?

  • Visitor
  • Salve, mi è apparso questo (nell' immagine) nel telefono perché?
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

I can't view an artist's songs

Hey, the thing is I open the app and go to the artist's page (Bad suns) but they're no songs showing, however if look for the songs on the spotify web page there they are but when I try to play them and open it in the app it doesn't show (or play) an...

  • Newbie
  • Hey, the thing is I open the app and go to the artist's page (Bad suns) but they're no songs showing, however if look for the songs on the spotify web page there they are but when I try to play them ...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Cobrança dupla

Oi gente, boa noite, a uns dias atrás usei a semana gratis do spotify e hoje fui cadastrar meu cartão de crédito pra comprar o premium de 3 meses por 1,99, mas assim que cadastrei já cobraram 1,99 e eu não vire premium por que já havia participado de...

  • Newbie
  • Oi gente, boa noite, a uns dias atrás usei a semana gratis do spotify e hoje fui cadastrar meu cartão de crédito pra comprar o premium de 3 meses por 1,99, mas assim que cadastrei já cobraram 1,99 e ...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

iPod classic sync

hi, i'm new to spotify, and i normally buy/download all my music from itunes on my iMac then sync tham all to my iphone/ipad/ipod classic. since i've been hearing rumours that apple is going to evenually discontinue iTunes for music, i thought i bett...

  • Visitor
  • hi, i'm new to spotify,  and i normally buy/download all my music from itunes on my iMac then sync tham all to my iphone/ipad/ipod classic.  since i've been hearing rumours that apple is go...
  • MattSuda
  • Spotify Star
  • 1365 Views
  • 2 replies
  • 0 likes
  • 1365 Views
  • 2 replies
  • 0 likes

iPad app

Hi,I have a spotify premium, with a facebook account.The connexion is impossible on my ipad with facebook! I have no specially message.On my iphone it's working…Help please!Thanks

  • Casual Listener
  • Hi, I have a spotify premium, with a facebook account. The connexion is impossible on my ipad with facebook! 😕 I have no specially message. On my iphone it's working… Help please! Thanks
  • Lilibelule
  • Casual Listener
  • 445 Views
  • 5 replies
  • 1 likes
  • 445 Views
  • 5 replies
  • 1 likes

Silent night

Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?

  • Casual Listener
  • Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?
  • Wwc
  • Casual Listener
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Flight mode

Hello I am wondering. I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs, is not avalible. Why? Can somebody help me, how do the last songs got ava...

  • Regular
  • Hello   I am wondering.   I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs...
  • Hubo
  • Community Legend
  • 6942 Views
  • 7 replies
  • 0 likes
  • 6942 Views
  • 7 replies
  • 0 likes

Album has disappeared! :(

Hi there, everyone. My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in my searches anymore. It started when I moved from Android to i...

  • Casual Listener
  • Hi there, everyone.  My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in...
  • Clari_GB
  • Casual Listener
  • 333 Views
  • 2 replies
  • 0 likes
  • 333 Views
  • 2 replies
  • 0 likes

Spotify won't connect to FB on my iPhone 6s only

I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the page refreshes and does nothing...... I have deleted ...

  • Newbie
  • I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the pa...
  • 363 Views
  • 0 replies
  • 0 likes
  • 363 Views
  • 0 replies
  • 0 likes

Min Pin-kod funkar ej!

Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har använt den förr, min nätverk funkar perfekt.

  • Newbie
  • Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har a...
  • Jimengstrom
  • Newbie
  • 743 Views
  • 1 replies
  • 0 likes
  • Sweden
  • 743 Views
  • 1 replies
  • 0 likes