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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63046 Views
  • 16 replies
  • 37 likes
  • 63046 Views
  • 16 replies
  • 37 likes

Schuffle

  • Casual Listener
  • jimdorn1147
  • Casual Listener
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Lemonade

Why isn't Beyonces album on Spotify yet?!? It was released almost a month ago??

  • Newbie
  • Why isn't Beyonces album on Spotify yet?!? It was released almost a month ago??
  • anjieeeeeeeeee
  • Roadie
  • 698 Views
  • 3 replies
  • 1 likes
  • 698 Views
  • 3 replies
  • 1 likes

App not working

Hi, I'm trying to use Spotify through both the sound touch app and Spotify app to my sound touch and won't work. Just seems to do nothing at all. I can play "my songs" but nothing else. I've updated both apps and re coonected the system to the networ...

  • Newbie
  • Hi, I'm trying to use Spotify through both the sound touch app and Spotify app to my sound touch and won't work. Just seems to do nothing at all. I can play "my songs" but nothing else. I've updated ...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Unable to select or play any songs from Genres & Mood from Spotify or Bose sound touch

After a recent update to sound touch app I cannot play any track from the Spotify genres & mood list from Spotify. In Bose soundtouch app it keep asking to select a song although I have preselected one and in the Spotify app it is either no response ...

  • Casual Listener
  • After a recent update to sound touch app I cannot play any track from the Spotify genres & mood list from Spotify. In Bose soundtouch app it keep asking to select a song although I have preselect...
  • 450 Views
  • 0 replies
  • 0 likes
  • 450 Views
  • 0 replies
  • 0 likes

Lost Music from 6S

I was just listening to Spotify on my 6s when there was a glitch that **bleep** my whole phone down.Upon switching the phone back on, all my offline albums and tracks had been deleted. I switched the phone off again and the albums reappeared but no t...

  • Newbie
  • I was just listening to Spotify on my 6s when there was a glitch that **bleep** my whole phone down. Upon switching the phone back on, all my offline albums and tracks had been deleted. I switched...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Downloaded songs won't play on iPad with Spotify Premium - green icon shows but no sound

I have a recurrent problem with Spotify on iPad. I have a premium account. I have downloaded several albums for offline playing. All the songs in the album then show the green icon that indicates that they have been downloaded. However, about half wo...

  • Newbie
  • I have a recurrent problem with Spotify on iPad. I have a premium account. I have downloaded several albums for offline playing. All the songs in the album then show the green icon that indicates tha...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Messaging in iOS? [iPad]

Hey friends! Can anyone help me figure out how to send/see messages in the iOS app on iPad? There used to be a prominent icon, but I can't find messages anymore.

  • Newbie
  • Hey friends! Can anyone help me figure out how to send/see messages in the iOS app on iPad? There used to be a prominent icon, but I can't find messages anymore. 
  • user-removed
  • Not applicable
  • 424 Views
  • 1 replies
  • 0 likes
  • music
  • 424 Views
  • 1 replies
  • 0 likes

Song & track info wont display in car via bluetooth

First the good....1.) I can play all spotify songs via bluetooth & use the steering wheel controls no problem. Now for the bad....1.) No track names, album, artist info and cover artwork will display via bluetooth.2.) When connected via USB, Spotify ...

  • Casual Listener
  • First the good.... 1.) I can play all spotify songs via bluetooth & use the steering wheel controls no problem.   Now for the bad.... 1.) No track names, album, artist info and cove...
  • GlennH
  • Casual Listener
  • 1478 Views
  • 1 replies
  • 0 likes
  • 1478 Views
  • 1 replies
  • 0 likes

Premium on my iPhone

I saw the advertisement for 0.99 cents for 3 months of spotify, I went to the account tab to try and pay for it since the only way I can pay is using my iTunes card money. I was not able to. Can I have some help?

  • Casual Listener
  • I saw the advertisement for 0.99 cents for 3 months of spotify, I went to the account tab to try and pay for it since the only way I can pay is using my iTunes card money. I was not able to. Can I ha...
  • Astame
  • Community Legend
  • 453 Views
  • 7 replies
  • 0 likes
  • 453 Views
  • 7 replies
  • 0 likes

Multiple Issues with account

I sent this to Spotify Support and am waiting for a response but if anyone can help I'd appreciate it: My spotify account is having multiple issues. First, I signed up for and was charged for the 3 month premium trail for $1.04 after tax or however m...

  • Newbie
  • I sent this to Spotify Support and am waiting for a response but if anyone can help I'd appreciate it: My spotify account is having multiple issues. First, I signed up for and was charged for the 3 m...
  • osornios
  • Spotify Star
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

Album cover needs to load almost every time I enter in my library

Almost every time I enter in my library the albums appear without the cover and I have to wait like 15-20 seconds for them to load and it stresses me so much. Is this a bug or something? My friend doesn't have this problem.I'm in iOS 9.3.2 - Spotify ...

  • Visitor
  • Almost every time I enter in my library the albums appear without the cover and I have to wait like 15-20 seconds for them to load and it stresses me so much. Is this a bug or something? My friend do...
  • 315 Views
  • 0 replies
  • 1 likes
  • 315 Views
  • 0 replies
  • 1 likes

Solved!! Running originals

After the update that deleted running tab from the main menu, i could not find the running originals anymore. It is still written on the spotify website as "running originals, hit the road with brand new remixes from ellie goulding, tiesto and oliver...

  • Casual Listener
  • After the update that deleted running tab from the main menu, i could not find the running originals anymore. It is still written on the spotify website as "running originals, hit the road with brand...
  • Berkaycgds
  • Casual Listener
  • 2043 Views
  • 4 replies
  • 0 likes
  • 2043 Views
  • 4 replies
  • 0 likes

spotify family

Hello guys, Just took a family account and i am exploring the new features.I invited my brother with some sort of code and now he has a premium account under my account i think?But the real question actually is, when my brother accepts the invite and...

  • Newbie
  • Hello guys,   Just took a family account and i am exploring the new features. I invited my brother with some sort of code and now he has a premium account under my account i think? But the r...
  • DasPeter
  • Community Legend
  • 553 Views
  • 2 replies
  • 0 likes
  • Spotify family
  • 553 Views
  • 2 replies
  • 0 likes

Login trouble

I'm trying to login on my iPhone but it is saying I've already created an account with this email. It is not letting me sign in on my phone but I can log in on my computer

  • Newbie
  • I'm trying to login on my iPhone but it is saying I've already created an account with this email. It is not letting me sign in on my phone but I can log in on my computer
  • Hubo
  • Community Legend
  • 1187 Views
  • 1 replies
  • 0 likes
  • 1187 Views
  • 1 replies
  • 0 likes

International usage

I live in the Cayman Islands and started using the app a few weeks ago. Now I am receiving a message prompt that says usage abroad is only good for 14 days. I set up my subscription here?!? I am confused on why I am receiving this message

  • Newbie
  • I live in the Cayman Islands and started using the app a few weeks ago. Now I am receiving a message prompt that says usage abroad is only good for 14 days. I set up my subscription here?!? I am conf...
  • Hubo
  • Community Legend
  • 890 Views
  • 1 replies
  • 0 likes
  • 890 Views
  • 1 replies
  • 0 likes

Activate Spotify Premium app on new iPhone 6

I got a new iPhone 6 and restored settings using iTunes. It did not download and install Spotify Premium so I did this manually. It will now not let me access SP as it says the email address has already been used - how do I move my subscription betwe...

  • Newbie
  • I got a new iPhone 6 and restored settings using iTunes. It did not download and install Spotify Premium so I did this manually. It will now not let me access SP as it says the email address has alre...
  • Hubo
  • Community Legend
  • 2014 Views
  • 1 replies
  • 0 likes
  • 2014 Views
  • 1 replies
  • 0 likes

Solved!! Screen keeps freezing

hope some of the experts on here can help, had a problem with screen freezing for a while now, sometimes it will sort itself out but for the last two hours problem will not go away. the left side of the screen is freezing so I can't select the song I...

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  • Roadie
  • hope some of the experts on here can help, had a problem with screen freezing for a while now, sometimes it will sort itself out but for the last two hours problem will not go away.   t...
  • MattSuda
  • Spotify Star
  • 2997 Views
  • 8 replies
  • 0 likes
  • 2997 Views
  • 8 replies
  • 0 likes

Solved!! Sharing with friends who don't have Facebook accounts

I have sent a request twice now to an inability to send music to a friend that has spotify but doesn't want a Facebook account. I am following him on my app but it shows now songs or artists on his profile page. It's empty and has no info. I have to ...

  • Casual Listener
  • I have sent a request twice now to an inability to send music to a friend that has spotify but doesn't want a Facebook account. I am following him on my app but it shows now songs or artists on his p...
  • syi70614
  • Newbie
  • 16096 Views
  • 19 replies
  • 8 likes
  • 16096 Views
  • 19 replies
  • 8 likes

Solved!! Does Local File Quality Remain The Same When Adding To Iphone?

So i basically came to the conclusion that Spotify wont read your current music that resisides on your phone.? So i was just going to delete all the local files off my phone (since it takes up twice the space) and load them into spotify desktop app t...

  • Newbie
  • So i basically came to the conclusion that Spotify wont read your current music that resisides on your phone.? So i was just going to delete all the local files off my phone (since it takes up t...
  • Astame
  • Community Legend
  • 1682 Views
  • 1 replies
  • 0 likes
  • 1682 Views
  • 1 replies
  • 0 likes

Clearing space

Over the long time I've been a member of Spotify, I've made a lot of albums available offline and have filled up my iPhone's storage capacity. However, when I make albums unavailable offine, it doesn't clear any space. What's the best way to remove m...

  • Casual Listener
  • Over the long time I've been a member of Spotify, I've made a lot of albums available offline and have filled up my iPhone's storage capacity.  However, when I make albums unavailable offine, it...
  • richvar
  • Music Fan
  • 774 Views
  • 3 replies
  • 0 likes
  • 774 Views
  • 3 replies
  • 0 likes