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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74285 Views
  • 16 replies
  • 37 likes
  • 74285 Views
  • 16 replies
  • 37 likes

Music synced offline but wont sound

Hi,Ive been encounting a problem on my spotify. The problem is that ive got the playlist synced to offline and about all of the songs work perfectly, except for 3 of them. When the song comes by its time to play, the song will appear its playing but ...

  • Casual Listener
  • Hi, Ive been encounting a problem on my spotify. The problem is that ive got the playlist synced to offline and about all of the songs work perfectly, except for 3 of them. When the song comes by it...
  • Nicas
  • Casual Listener
  • 676 Views
  • 2 replies
  • 0 likes
  • 676 Views
  • 2 replies
  • 0 likes

Offline albums are empty (sometimes)

[iPhone 4S - iOS 9.3.2 - 1.1 GB available - Spotify app version: 5.7.0] Hi all. I used to have an iPhone 4, save offline albums and it worked perfectly without 3G or wifi. I just got an iPhone 4S and things are a bit weird now... I saved a few albums...

  • Casual Listener
  • [iPhone 4S - iOS 9.3.2 - 1.1 GB available - Spotify app version: 5.7.0]   Hi all. I used to have an iPhone 4, save offline albums and it worked perfectly without 3G or wifi.   I just go...
  • 403 Views
  • 0 replies
  • 0 likes
  • Offline Content
  • 403 Views
  • 0 replies
  • 0 likes

The update

The update when u have your library and search at The bottom haven't come to My account, But when My friends log in to their spotify on My phone The update is There! I have tried to log in and out, even removed Spotify from My phone and downloaded it...

  • Newbie
  • The update when u have your library and search at The bottom haven't come to My account, But when My friends log in to their spotify on My phone The update is There! I have tried to log in and out, e...
  • Hubo
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Spazio disponibile

Salve, mi è apparso questo (nell' immagine) nel telefono perché?

  • Visitor
  • Salve, mi è apparso questo (nell' immagine) nel telefono perché?
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

I can't view an artist's songs

Hey, the thing is I open the app and go to the artist's page (Bad suns) but they're no songs showing, however if look for the songs on the spotify web page there they are but when I try to play them and open it in the app it doesn't show (or play) an...

  • Newbie
  • Hey, the thing is I open the app and go to the artist's page (Bad suns) but they're no songs showing, however if look for the songs on the spotify web page there they are but when I try to play them ...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Cobrança dupla

Oi gente, boa noite, a uns dias atrás usei a semana gratis do spotify e hoje fui cadastrar meu cartão de crédito pra comprar o premium de 3 meses por 1,99, mas assim que cadastrei já cobraram 1,99 e eu não vire premium por que já havia participado de...

  • Newbie
  • Oi gente, boa noite, a uns dias atrás usei a semana gratis do spotify e hoje fui cadastrar meu cartão de crédito pra comprar o premium de 3 meses por 1,99, mas assim que cadastrei já cobraram 1,99 e ...
  • 266 Views
  • 0 replies
  • 0 likes
  • 266 Views
  • 0 replies
  • 0 likes

iPod classic sync

hi, i'm new to spotify, and i normally buy/download all my music from itunes on my iMac then sync tham all to my iphone/ipad/ipod classic. since i've been hearing rumours that apple is going to evenually discontinue iTunes for music, i thought i bett...

  • Visitor
  • hi, i'm new to spotify,  and i normally buy/download all my music from itunes on my iMac then sync tham all to my iphone/ipad/ipod classic.  since i've been hearing rumours that apple is go...
  • MattSuda
  • Spotify Star
  • 1366 Views
  • 2 replies
  • 0 likes
  • 1366 Views
  • 2 replies
  • 0 likes

iPad app

Hi,I have a spotify premium, with a facebook account.The connexion is impossible on my ipad with facebook! I have no specially message.On my iphone it's working…Help please!Thanks

  • Casual Listener
  • Hi, I have a spotify premium, with a facebook account. The connexion is impossible on my ipad with facebook! 😕 I have no specially message. On my iphone it's working… Help please! Thanks
  • Lilibelule
  • Casual Listener
  • 445 Views
  • 5 replies
  • 1 likes
  • 445 Views
  • 5 replies
  • 1 likes

Silent night

Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?

  • Casual Listener
  • Really disappointed, premium just plays silence through iPhone SE. Why do we pay for this?
  • Wwc
  • Casual Listener
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Flight mode

Hello I am wondering. I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs, is not avalible. Why? Can somebody help me, how do the last songs got ava...

  • Regular
  • Hello   I am wondering.   I have the spotify premium - and when my mobile is on flight mode, it's not all my songs I can listen to. Many of them, is avalible, but some of my songs...
  • Hubo
  • Community Legend
  • 6945 Views
  • 7 replies
  • 0 likes
  • 6945 Views
  • 7 replies
  • 0 likes

Album has disappeared! :(

Hi there, everyone. My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in my searches anymore. It started when I moved from Android to i...

  • Casual Listener
  • Hi there, everyone.  My favorite album (https://open.spotify.com/album/0OP13rt0AS0K2xF0LWcugo) has desappeared from my Saved Music. I don't know how it happened, but it isn't even shown in...
  • Clari_GB
  • Casual Listener
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes

Spotify won't connect to FB on my iPhone 6s only

I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the page refreshes and does nothing...... I have deleted ...

  • Newbie
  • I can log into Spotify on my desktop and it links to my FB with no troubles at all. But all of a sudden two days ago, it will not connect on my 6s. I type the password and all in, hit "go" and the pa...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Min Pin-kod funkar ej!

Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har använt den förr, min nätverk funkar perfekt.

  • Newbie
  • Jag köpte ett Spotify presentkort för 1 månad igår och när jag skulle slå in koden säger ni att det är ogiltigt. Det funkar fortfarande inte. Vad är felet? Kassan har aktiverat kortet och ingen har a...
  • Jimengstrom
  • Newbie
  • 745 Views
  • 1 replies
  • 0 likes
  • Sweden
  • 745 Views
  • 1 replies
  • 0 likes

Solved!! Premium account is not working on my New phone.

I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium account. Only the free app and no saved music. But stil...

  • Casual Listener
  • I have a premium account on my old iPhone, with a lot of music saved on it. I Am logged in with my Facebook app. Since some time i got a New iPhone 6s and a ps4 that doesn't take over my premium acco...
  • Hubo
  • Community Legend
  • 750 Views
  • 3 replies
  • 0 likes
  • 750 Views
  • 3 replies
  • 0 likes

help

Hello, Spotify staff! I downloaded spotify on my iPhone 5s and yes, i have a premium account, i don't get why when i set it on 'available offline' the songs aren't loading (it's connected to wifi). P.S. Loading--I mean it doesn't, like, pre-download ...

  • Casual Listener
  • Hello, Spotify staff!          I downloaded spotify on my iPhone 5s and yes, i have a premium account, i don't get why when i set it on 'available offline' the songs aren't ...
  • Hubo
  • Community Legend
  • 811 Views
  • 3 replies
  • 0 likes
  • 811 Views
  • 3 replies
  • 0 likes

Playlist not showing from other accounts

I have like 8 playlist and none appear from another account or device, and my friends usually like my music but they can't follow my playlists.

  • Newbie
  • I have like 8 playlist and none appear from another account or device, and my friends usually like my music but they can't follow my playlists.
  • Hubo
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Just bought Spotify for 3 months, cant connect with cell phone.

Dear Community. I just recognized the offer to get spotify premium for 3 months for just 0,99€ per month. I thought it would be a good offer to test it if its worth the money afterwards. Now I have a problem. I can connect to the internet page of spo...

  • Newbie
  • Dear Community. I just recognized the offer to get spotify premium for 3 months for just 0,99€ per month. I thought it would be a good offer to test it if its worth the money afterwards. Now I have a...
  • Astame
  • Community Legend
  • 604 Views
  • 1 replies
  • 0 likes
  • 604 Views
  • 1 replies
  • 0 likes

Keeps pausing music

I'm overseas but when I use Spotify it keeps pausing my music to tell me that someone else is on my account. I am the only device that is on. Is there a way to clear my account off all other devices?

  • Newbie
  • I'm overseas but when I use Spotify it keeps pausing my music to tell me that someone else is on my account. I am the only device that is on. Is there a way to clear my account off all other devices?
  • Hubo
  • Community Legend
  • 722 Views
  • 1 replies
  • 0 likes
  • 722 Views
  • 1 replies
  • 0 likes

Solved!! Selling iOS Music app with Spotify Integration

Hey there, I'm looking into developing a new music app for iOS. I want to integrate Spotify with it as well, and plan on charging $3 or $4 for it. I will not be charging for the use of the service, I would be simply charging for use of our app. We wi...

  • Regular
  • Hey there,   I'm looking into developing a new music app for iOS. I want to integrate Spotify with it as well, and plan on charging $3 or $4 for it. I will not be charging for the use of the s...
  • Hubo
  • Community Legend
  • 1291 Views
  • 1 replies
  • 0 likes
  • 1291 Views
  • 1 replies
  • 0 likes

99¢ Offer

When I went to purchase the 99¢ premium for 3 months offer, it said I already used a similar offer. I am assuming this is saying I've used a free trial. I have never used a free trial (I've been waiting until a vacation or something). How can I solve...

  • Newbie
  • When I went to purchase the 99¢ premium for 3 months offer, it said I already used a similar offer. I am assuming this is saying I've used a free trial. I have never used a free trial (I've been wait...
  • Astame
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes