Cant upgrade to premium on the spotify app!

I try to upgrade to premium on the app but i dont see the upgrade selection on the app. I cant use my credit card so im trying to use the money on my apple account. Please help me soon as possible. It use to work but idk what happened.

• kingalbert00
• Newbie
• I try to upgrade to premium on the app but i dont see the upgrade selection on the app. I cant use my credit card so im trying to use the money on my apple account. Please help me soon as possible. I...
• 2016-06-22 1:48:59 AM
• 2016-06-22 3:53:20 AM
• MattSuda
• Spotify Star
• 7051 Views
• 2 replies
• 0 likes

how do you renew spotify premium on iphone 6?

The freetrial on my spotify ended and I don't have the auto renew on, but now I want to renew my premium and it wont let me use an itunes card to do it. Which is all I have, how do I renew with an itunes card?

• jerehall6
• Newbie
• The freetrial on my spotify ended and I don't have the auto renew on, but now I want to renew my premium and it wont let me use an itunes card to do it. Which is all I have, how do I renew with an it...
• 2016-06-22 2:35:06 AM
• 2016-06-22 2:59:10 AM
• DasPeter
• Community Legend
• 1908 Views
• 1 replies
• 0 likes

Can't log in account

I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?

• Jvega4084
• Newbie
• I can't log in my Spotify account I lost both my user name and can't remember the email I used for logging in.. Im still being charged how can I get back in account?
• 2016-06-22 2:38:30 AM
• 2016-06-22 2:53:15 AM
• DasPeter
• Community Legend
• 365 Views
• 1 replies
• 0 likes

Error message when trying to share to facebook

Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works

• Allstarxoo8
• Newbie
• Every time I try to share a song to Facebook it gives an error message. I've tried reinstalling app and logging out of Facebook but nothing works
• 2016-06-21 5:15:16 PM
• 2016-06-22 1:59:34 AM
• osornios
• Spotify Star
• 437 Views
• 1 replies
• 0 likes

Can't login after changing phone.

I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking payments though. Not happy

• Deanroderick196
• Newbie
• I've changed my I phone and tried login back into Spotify but it keeps telling me it's fIled. So have done a password reset still failing. Have emailed support but nothing from them. They are taking ...
• 2016-06-21 7:16:19 PM
• 2016-06-22 1:48:57 AM
• osornios
• Spotify Star
• 278 Views
• 2 replies
• 0 likes

I have Spotify Premium subscription but right now I cant play music files from library.

• perh66
• Newbie
• 2016-06-21 5:13:48 PM
• 2016-06-22 1:10:31 AM
• Bittencourt
• Spotify Star
• 225 Views
• 1 replies
• 0 likes

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.

• Pmelasec
• Regular
• Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.
• 2016-06-21 5:04:22 PM
• 2016-06-21 9:56:40 PM
• DasPeter
• Community Legend
• 312 Views
• 3 replies
• 0 likes

Can't login - can't use abroad.. I'm not abroad

I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad for more than 14 days" how do I fix this?

• Jocelynmarie
• Newbie
• I live in Arizona and I recently traveled to New York for summer. Spotify was working until this morning when I went to the app, it said I had to log in again so when I tried it said "can't be abroad...
• 2016-06-21 8:33:39 PM
• 2016-06-21 8:41:48 PM
• Bittencourt
• Spotify Star
• 320 Views
• 1 replies
• 0 likes

Shuffle Play won't play anything

Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas?I've seen this thread before but the only replies I'...

• Chris_Thomson
• Casual Listener
• Shuffle Play does not work. It has never worked. Not one song. After I press it, it says at the bottom "devices available", I check to see that my iPhone is selected. It is. But no music. Any ideas? ...
• 2016-06-21 6:11:03 PM
• 2016-06-21 6:16:03 PM
• Chris_Thomson
• Casual Listener
• 427 Views
• 2 replies
• 0 likes

Can't turn off 'avaiaible offline'

HelloI have reached my maximum songs downloaded limit so cannot select any more songs to be avaiaible offline.I have therfore tried to remove some of my downloaded songs by turning off the avaiaible offline setting (swipe) on for individual artisits/...

• thebigowl
• Newbie
• Hello I have reached my maximum songs downloaded limit so cannot select any more songs to be avaiaible offline. I have therfore tried to remove some of my downloaded songs by tu...
• 2016-06-21 4:05:14 PM
• 2016-06-21 4:41:32 PM
• Bittencourt
• Spotify Star
• 729 Views
• 1 replies
• 0 likes

My Iphone can't go on Spotify Online

Hi guys, i'm new in this community. I'm from Italy, so i hope you'll understand my english even of it presents some errors I have installed spotify on my phone , and , for the first month, it worked perfectly, online and offline. Now , since two mont...

• Ilrompipallone
• Casual Listener
• Hi guys, i'm new in this community. I'm from Italy, so i hope you'll understand my english even of it presents some errors 🙂 I have installed spotify on my phone , and , for the first month, it wor...
• 2016-06-20 11:01:19 AM
• 2016-06-21 3:03:31 PM
• Astame
• Community Legend
• 936 Views
• 1 replies
• 0 likes

PLAYLIST IS UNAVAILABLE OFFLINE BUT IS DOWNLOAD

Hi I sorted out my playlist last night and this morning it has gone back to its original form but on my windows 8 computer it is fine and when onlineThanks For The Help

• CakeMan
• Newbie
• Hi I sorted out my playlist last night and this morning it has gone back to its original form but on my windows 8 computer it is fine and when online Thanks For The Help
• 2016-06-21 12:11:20 PM
• 234 Views
• 0 replies
• 0 likes

Lost ability to scan thru song on iPad

I have no control over to scan to specific part of a song. Unlike on iPhone or web browser/ desktop app. I am updated to the latest iOS 9.3.2 for iPad and Spotify version 5.7.0.1050 anyone with similar issues below are screenshots for landscape and p...

• Bxbenny
• Casual Listener
• I have no control over to scan to specific part of a song. Unlike on iPhone or web browser/ desktop app. I am updated to the latest iOS 9.3.2 for iPad and Spotify version 5.7.0.1050   anyone w...
• 2016-06-20 9:05:07 PM
• 2016-06-21 7:45:54 AM
• Bxbenny
• Casual Listener
• 560 Views
• 2 replies
• 0 likes

SHARING MUSIC

so i tried sending a song to a friend on spotify and now i cannot view the message that i had sent. we both follow each other and have premium accounts. any ideas of what is going on? Thanks,Lena

• lenabeana
• Newbie
• so i tried sending a song to a friend on spotify and now i cannot view the message that i had sent.   we both follow each other and have premium accounts.   any ideas of what is going o...
• 2016-06-21 7:35:48 AM
• 173 Views
• 0 replies
• 0 likes

Download

I have 1g of memory why can I not download any of my music on my new iPhone SE

• Amandajaclynv
• Newbie
• I have 1g of memory why can I not download any of my music on my new iPhone SE
• 2016-06-20 11:24:22 PM
• 2016-06-21 6:55:18 AM
• jfert
• Roadie
• 225 Views
• 1 replies
• 0 likes

Family plan

Can more than 1 person listen at the same time with the family plan?

• Longcheryll
• Newbie
• Can more than 1 person listen at the same time with the family plan?
• 2016-06-21 1:37:18 AM
• 2016-06-21 6:40:49 AM
• jfert
• Roadie
• 307 Views
• 1 replies
• 0 likes

I can't upgrade to premium

I am on ios 9.3.2 and ive never had this problem before. I go to the account setting to try and upgrade but the option is t even there! **bleep** do i do?

• Kodiharvill
• Casual Listener
• I am on ios 9.3.2 and ive never had this problem before. I go to the account setting to try and upgrade but the option is t even there! **bleep** do i do?
• 2016-06-15 6:52:42 PM
• 2016-06-21 6:25:44 AM
• jfert
• Roadie
• 1653 Views
• 2 replies
• 2 likes

Renewal

My Spotify premium subscription is automatically renewed in the App Store, and my credit card had been canceled, a new hasn't come in the mail. Spotify, as one would expect, shut down my premium, and displayed the screen offering to downgrade. I then...

• cole_witt
• Newbie
• My Spotify premium subscription is automatically renewed in the App Store, and my credit card had been canceled, a new hasn't come in the mail. Spotify, as one would expect, shut down my premium, and...
• 2016-06-21 5:24:13 AM
• 2016-06-21 6:22:23 AM
• jfert
• Roadie
• 590 Views
• 1 replies
• 0 likes