Renewal

My Spotify premium subscription is automatically renewed in the App Store, and my credit card had been canceled, a new hasn't come in the mail. Spotify, as one would expect, shut down my premium, and displayed the screen offering to downgrade. I then...

• cole_witt
• Newbie
• My Spotify premium subscription is automatically renewed in the App Store, and my credit card had been canceled, a new hasn't come in the mail. Spotify, as one would expect, shut down my premium, and...
• 2016-06-21 5:24:13 AM
• 2016-06-21 6:22:23 AM
• jfert
• Roadie
• 617 Views
• 1 replies
• 0 likes

Spotify extremely slow on a clear device

I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on it other than the ones it comes with. All apple apps that...

• yeahyeaheyah284
• Casual Listener
• I am running Spotify on my iTouch 5th Gen and it's insanely slow, freezes often and crashes regularly during usage. This device is totally dedicated to music for my car and has 0 other apps on i...
• 2016-06-21 4:48:31 AM
• 2016-06-21 6:18:53 AM
• jfert
• Roadie
• 967 Views
• 1 replies
• 1 likes
• Freezing
  ipod
  iPod Touch 5th Gen
  slow
  Speed issue

Does iTunes backup songs I saved on my iPhone?

Hi. Thanks for reading this. If I saved 2000 songs on Spotify premium for offline listening on my iPhone, when I connect my phone to iTunes and it backs up my phone does it back up all the 2000 songs too as application data?

• user-removed
• Visitor
• Hi. Thanks for reading this. If I saved 2000 songs on Spotify premium for offline listening on my iPhone, when I connect my phone to iTunes and it backs up my phone does it back up all the 2000 songs...
• 2016-06-13 1:07:43 AM
• 2016-06-21 4:05:26 AM
• Bittencourt
• Spotify Star
• 3094 Views
• 3 replies
• 0 likes

Differences between Apple and Android

Why is it that the Spotify free service, on the Apple store and Google Play store, are two different services? On Android, things like airplay and queue are available for free. I have more control over my music between my compter, playstation, and An...

• Bot404
• Newbie
• Why is it that the Spotify free service, on the Apple store and Google Play store, are two different services? On Android, things like airplay and queue are available for free. I have more control ov...
• 2016-06-17 11:06:31 PM
• 2016-06-21 3:18:36 AM
• blake
• Community Legend
• 3091 Views
• 1 replies
• 0 likes
• main-Android
  main-iOS

What is the expected startup time for Spotify on an iPhone?

Trying to determine if my experience is normal. What do you get for your startup time for Spotify on an iPhone? Are there ways to make it start faster? I'm using an iPhone 6Plus with iOS 9.3.2 and Spotify v5.7.0.1055 My startup times--from clicking o...

• NI
• Casual Listener
• Trying to determine if my experience is normal.  What do you get for your startup time for Spotify on an iPhone?  Are there ways to make it start faster?   I'm using an iPhone 6Plus ...
• 2016-06-20 11:22:31 PM
• 2016-06-20 12:14:14 AM
• MattSuda
• Spotify Star
• 647 Views
• 3 replies
• 0 likes

Bit Rate In Offline Mode

If I download tracks at extreme quality and save them at that quality in offline mode on my iPad or computer, will they remain at that quality even if I switch to a lesser streaming quality later?

• user-removed
• Visitor
• If I download tracks at extreme quality and save them at that quality in offline mode on my iPad or computer, will they remain at that quality even if I switch to a lesser streaming quality later? &...
• 2016-06-20 9:50:34 PM
• 2016-06-20 12:08:00 AM
• osornios
• Spotify Star
• 514 Views
• 1 replies
• 0 likes

Update

Why won't my phone allow me to download the new update where everything is on a bottom bar?

• hayley3ma
• Casual Listener
• Why won't my phone allow me to download the new update where everything is on a bottom bar?
• 2016-06-12 8:32:13 AM
• 2016-06-20 10:59:51 PM
• OviiiOne
• Community Legend
• 410 Views
• 5 replies
• 0 likes

Ownership

Is the music I get from spotify mine for my monthly fee mine, or am I only renting it for as long as I keep paying?

• Pwr21
• Newbie
• Is the music I get from  spotify mine for my monthly fee mine, or am I only renting it for as long as I keep paying?
• 2016-06-20 5:26:31 PM
• 2016-06-20 8:04:51 PM
• Bittencourt
• Spotify Star
• 777 Views
• 1 replies
• 0 likes

I paid my subscrition in app store but I my account doesn't change

So I paid my monthly subscription trough the app store and my account still being free, I have used this before but it´s the fisrt time that this happen. I have the digital receipt in case it's needed

• gaor77
• Casual Listener
• So I paid my monthly subscription trough the app store and my account still being free, I have used this before but it´s the fisrt time that this happen. I have the digital receipt in case it's ...
• 2016-06-17 11:34:57 PM
• 2016-06-20 5:26:24 PM
• Astame
• Community Legend
• 735 Views
• 4 replies
• 0 likes

Can't log into Spotify

I'm from the US. Never left the country and I've had Spotify for a very long time but recently it says I can only use it abroud for 14 days and when I try to change my country because that's what I've been reading to do it doesn't give me any other o...

• Paigetate
• Newbie
• I'm from the US. Never left the country and I've had Spotify for a very long time but recently it says I can only use it abroud for 14 days and when I try to change my country because that's what I'v...
• 2016-06-20 1:46:13 PM
• 2016-06-20 4:15:30 PM
• Bittencourt
• Spotify Star
• 332 Views
• 1 replies
• 0 likes

3 month for 99p

I have paid my money to get the offer and they have took the money but haven't upgraded me to premium any ideas any thanks

• Davidbirchall
• Newbie
• I have paid my money to get the offer and they have took the money but haven't upgraded me to premium any ideas any thanks
• 2016-06-20 12:48:53 PM
• 191 Views
• 0 replies
• 0 likes

Perpetually awaiting download.

I bought membership today solely to be able to download my playlist for when I go on holidays tomorrow. What would be nice is if there were a way to check what exactly it is waiting on. The device is recognized by the computer, and yet blank.

• lhertzy-ca
• Newbie
• I bought membership today solely to be able to download my playlist for when I go on holidays tomorrow. What would be nice is if there were a way to check what exactly it is waiting on. The device is...
• 2016-06-20 8:57:30 AM
• 259 Views
• 0 replies
• 0 likes

Spotify used all my battery in around an hour. Phone also got very hot.

I just noticed my phone getting very hot in my pocket. Pulled it out to find Spotify had reduced my phone from 100% to under 10% with just over an hour of streaming. Quick visit to the battery settings showed Spotify had used a large percentage in ba...

• Craigski
• Roadie
• I just noticed my phone getting very hot in my pocket.  Pulled it out to find Spotify had reduced my phone from 100% to under 10% with just over an hour of streaming.  Quick visit to the ba...
• 2016-06-20 6:34:19 AM
• 462 Views
• 0 replies
• 0 likes

I own two phones...Can't use both?

I own two iPhones. Both are logged into my premium account. I was listening on headphones on my work phone, and I handed my personal phone to my wife, she opened Spotify and low and behold the app won't allow me to play music on more than one device ...

• misfits01
• Casual Listener
• I own two iPhones. Both are logged into my premium account. I was listening on headphones on my work phone, and I handed my personal phone to my wife, she opened Spotify and low and behold the app wo...
• 2016-06-20 4:16:18 AM
• 2016-06-20 4:24:08 AM
• MattSuda
• Spotify Star
• 833 Views
• 2 replies
• 0 likes

Free trial how to get experience?

30 days free trial and 60 days free trial how to get experience?

• Shenghsien
• Newbie
• 30 days free trial and 60 days free trial how to get experience?
• 2016-06-20 2:35:47 AM
• 247 Views
• 0 replies
• 0 likes

Volume limiter

Is there a way to limit the max volume so it doesn't damage my hearing if it is accidentaly turned up too loud? I am trying to protect my hearing and I have a bad habit of listening to very loud music and a max limit for ouput decibels would be very ...

• jillianambler99
• Casual Listener
• Is there a way to limit the max volume so it doesn't damage my hearing if it is accidentaly turned up too loud? I am trying to protect my hearing and I have a bad habit of listening to very loud musi...
• 2016-06-20 2:12:29 AM
• 689 Views
• 0 replies
• 5 likes

Trying to get premium for £0.99 but won't work

Hi I'm trying to get the 3 month trial for 99p but I've tried several times to a pay with with PayPal but it says it's going back to the business page and won't upgrade???? Can someone help. I used my PayPal to pay for my sisters premium trial too? W...

• Emaakhter
• Casual Listener
• Hi I'm trying to get the 3 month trial for 99p but I've tried several times to a pay with with PayPal but it says it's going back to the business page and won't upgrade???? Can someone help. I used m...
• 2016-06-19 10:10:04 PM
• 2016-06-19 11:51:30 PM
• Astame
• Community Legend
• 530 Views
• 3 replies
• 0 likes

Waze stops Spotify

Hi,Since the iOS 9.0 update Spotify player is stopped after Waze spoke. When Wase is back silenced the Spotify music player don't restart to play.No problem occurs with Apple Music.First I play SpotifyThen I run WazeWaze spoke then Spotify stop and n...

• Guips
• Casual Listener
• Hi, Since the iOS 9.0 update Spotify player is stopped after Waze spoke. When Wase is back silenced the Spotify music player don't restart to play. No problem occurs with Apple Music. First I pl...
• 2015-10-18 12:52:48 PM
• 2016-06-19 7:24:35 PM
• Puuwik
• Newbie
• 4967 Views
• 5 replies
• 1 likes
• Spotify stops
  Waze

Cannot log in. Forgot username and password. Help!!

• Cr19
• Newbie
• 2016-06-19 6:56:10 PM
• 2016-06-19 7:01:18 PM
• Astame
• Community Legend
• 333 Views
• 1 replies
• 0 likes

Spotify not working with sonos

I've just signed up to Spotify to use with Sonos. However, when I click to spotify through Sonos it keeps asking me to reverify my account. I do that but it still doesn't work.I read another post suggesting that I reboot my router and reinstall the s...

• rhianskirving
• Newbie
• I've just signed up to Spotify to use with Sonos. However, when I click to spotify through Sonos it keeps asking me to reverify my account.  I do that but it still doesn't work. I read anothe...
• 2016-06-19 12:25:13 PM
• 410 Views
• 0 replies
• 0 likes