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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 75997 Views
  • 16 replies
  • 37 likes
  • 75997 Views
  • 16 replies
  • 37 likes

Daily mix

I can't open my daily mix. I updated rebooted.. It's been a month. The problem? How can I solve? Pleasee thanks :))

  • Casual Listener
  • I can't open my daily mix. I updated rebooted.. It's been a month. The problem? How can I solve? Pleasee thanks :))
  • osornios
  • Spotify Star
  • 626 Views
  • 1 replies
  • 1 likes
  • 626 Views
  • 1 replies
  • 1 likes

Spotify Stopped Playing Music On My iPhone

Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- didn''t work. Sometimes it WILL play a song but if I ta...

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  • Newbie
  • Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- ...
  • Bittencourt
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Can't login to app for ipad

i can't login to my app on my iPad, I have two accounts one through Facebook which is free and my other one is through my email. My email one which has a premium subscription won't login, I can login through the website but not the actual app. Please...

  • Newbie
  • i can't login to my app on my iPad, I have two accounts one through Facebook which is free and my other one is through my email. My email one which has a premium subscription won't login, I can login...
  • Bittencourt
  • Spotify Star
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

some songs playing too fast

Some of the songs are playing too fast, about 10% or so. The songs sound like The Chipmunks. I've tried reinstalling and logging out and back in, but the same song still plays too fast (Like a Bullet Train). Why? It happens both streamed and local. M...

  • Casual Listener
  • Some of the songs are playing too fast, about 10% or so.  The songs sound like The Chipmunks.  I've tried reinstalling and logging out and back in, but the same song still plays too fast (L...
  • tntolman
  • Newbie
  • 1773 Views
  • 4 replies
  • 0 likes
  • 1773 Views
  • 4 replies
  • 0 likes

free trial not working

so i got the 7 day free trial and i set it up to where i could use it offline but when i went offline it wouldnt let me listen to any of my song that i had downloaded,

  • Visitor
  • so i got the 7 day free trial and i set it up to where i could use it offline but when i went offline it wouldnt let me listen to any of my song that i had downloaded,
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Radio Tab Stations

At some point (I believe after an upgrade) my radio stations stopped appearing on the "Radio" tab/section of the mobile application. Currently all that is displayed there are recently played, recommended stations and genre stations. What am I missing...

  • Newbie
  • At some point (I believe after an upgrade) my radio stations stopped appearing on the "Radio" tab/section of the mobile application.  Currently all that is displayed there are recently played, r...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Song starts cutting after pausing

So I just upgraded to premium at morning, i listened songs all day and when i came home and started listening after pausing song it just lags and plays 0,5 sec of song all over until I play it again. And it continues after I close spotify too. Can so...

  • Newbie
  • So I just upgraded to premium at morning, i listened songs all day and when i came home and started listening after pausing song it just lags and plays 0,5 sec of song all over until I play it again....
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Downloading music

Please help.Spotify won't return my emails. My downloaded music doesn't stay that way when I go back online. As soon as I go offline I have to redownload my music every time. I've tried to reinstall and that hasn't worked.

  • Casual Listener
  • Please help.Spotify won't return my emails. My downloaded music doesn't stay that way when I go back online. As soon as I go offline I have to redownload my music every time. I've tried to reinstall ...
  • OviiiOne
  • Community Legend
  • 611 Views
  • 7 replies
  • 0 likes
  • 611 Views
  • 7 replies
  • 0 likes

Missing Blues and Funk genres under browse (iphone)

The Blues and Funk genres (the only two I really use!) have disappeared from my mobile app. I thought it was just a glitch on my old iPhone 4s but I recently installed Spotify into an iPhone SE (iOS 9.3.2), logged into my account and found that those...

  • Newbie
  • The Blues and Funk genres (the only two I really use!) have disappeared from my mobile app. I thought it was just a glitch on my old iPhone 4s but I recently installed Spotify into an iPhone SE (iOS ...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Missing Songs

Yesterday all the songs in my library dissapeared from my iphone. When i use my ipad and computer the acccount is fine but nothing on my iphone.Please help?

  • Newbie
  • Yesterday all the songs in my library dissapeared from my iphone. When i use my ipad and computer the acccount is fine but nothing on my iphone. Please help?
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Syncing local files problems

I have tried to sync a playlist from my laptop that contains only local files to my iPod Touch, I have allowed offline play for both devices and they're both connected to the same wifi. The songs play on my laptop just fine but they won't play in my ...

  • Casual Listener
  • I have tried to sync a playlist from my laptop that contains only local files to my iPod Touch, I have allowed offline play for both devices and they're both connected to the same wifi. The songs pla...
  • Bittencourt
  • Spotify Star
  • 419 Views
  • 3 replies
  • 1 likes
  • 419 Views
  • 3 replies
  • 1 likes

Solved!! offline shuffle play

I have Spotify premium. But when I play one of my downloaded offline lists I can only play in shuffle mode on my Ipad.

  • Casual Listener
  • I have Spotify premium. But when I play one of my downloaded offline lists I can only play in shuffle mode on my Ipad. 
  • Bittencourt
  • Spotify Star
  • 1388 Views
  • 5 replies
  • 0 likes
  • 1388 Views
  • 5 replies
  • 0 likes

How to access Spotify on new iphone

My old iphone has stopped working and I've got a new one (iphone 5). I've updated to the latest version of ios and Spotify. No updates pending. I've got a premium account. When I try to login on my new phone I get an error message 'Login failed - You...

  • Newbie
  • My old iphone has stopped working and I've got a new one (iphone 5). I've updated to the latest version of ios and Spotify. No updates pending. I've got a premium account. When I try to login on my n...
  • OviiiOne
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • iphone
    multiple device
    new device
  • 435 Views
  • 1 replies
  • 0 likes

Premium Family

Hi, I had Premium but my card changed and my account expired. I just signed up for Premium family, I only have access on my computer, not omy phone. Suggestions?

  • Newbie
  • Hi, I had Premium but my card changed and my account expired. I just signed up for Premium family, I only have access on my computer, not omy phone. Suggestions?
  • Bittencourt
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

This song plays for a few seconds then skips

The song mansae by seventeen will play for a few seconds and auto skips to the next song I have re downloaded it but it doesn't work PLEASE HELP

  • Casual Listener
  • The song mansae by seventeen will play for a few seconds and auto skips to the next song I have re downloaded it but it doesn't work PLEASE HELP
  • Bittencourt
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • Help Spotify!
    this is my favorite song and I can't hear it
  • 455 Views
  • 1 replies
  • 0 likes

Solved!! Share with email on iPad

Premium user on iPad, not on The Book Of Faces. Until recently could email a link to a song, a list or a whole album just by clicking on the three dots to the right, selecting share and then email. Does not work anymore and I cannot figure it out. Ve...

  • Regular
  • Premium user on iPad, not on The Book Of Faces. Until recently could email a link to a song, a list or a whole album just by clicking on the three dots to the right, selecting share and then email. D...
  • MattSuda
  • Spotify Star
  • 565 Views
  • 3 replies
  • 0 likes
  • 565 Views
  • 3 replies
  • 0 likes

Troubleshooting premium

So I normally pay for premium using ITunes gift cards, but when i went to renew my premium it wouldn't take iTunes. I tried unlocking premium, loging out and back in, and re downloading the app entirely. Any help/recommendations?

  • Newbie
  • So I normally pay for premium using ITunes gift cards, but when i went to renew my premium it wouldn't take iTunes. I tried unlocking premium, loging out and back in, and re downloading the app entir...
  • Bittencourt
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Suggest Artist

Add more RBD songs onto spotify?

  • Newbie
  • Add more RBD songs onto spotify?
  • camilasiraque
  • Newbie
  • 407 Views
  • 2 replies
  • 0 likes
  • 407 Views
  • 2 replies
  • 0 likes

Solved!! cannot not play downloaded music offline.

Hi!! I have an ipod touch (2016) and am using a premium spotify membership. I cannot play downloaded music off line. I have offline button on under the playback section in tools. in the car and the green downlaod arrows are black and white. The were ...

  • Casual Listener
  • Hi!!  I have an ipod touch (2016) and am using a premium spotify membership. I cannot play downloaded music off line. I have offline button on under the playback section in tools. in the car and...
  • wzbono
  • Casual Listener
  • 4660 Views
  • 6 replies
  • 0 likes
  • 4660 Views
  • 6 replies
  • 0 likes

Solved!! How do I change the name of a playlist while on iOS?

It seems like something incredibly straightforward but I honestly can't find out how to do this.

  • Regular
  • It seems like something incredibly straightforward but I honestly can't find out how to do this. 
  • Jrhenderson1
  • Newbie
  • 222826 Views
  • 35 replies
  • 10 likes
  • 222826 Views
  • 35 replies
  • 10 likes