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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64403 Views
  • 16 replies
  • 37 likes
  • 64403 Views
  • 16 replies
  • 37 likes

Spotify Week Trial not working

So whenever i'm listening to music on my phone, i'll get an advertisement for the free week trial that doesn't require a credit card but whenever I click it, i get redirected to the page for the 30 Day Trial. Why doesn't the week trial work if i have...

  • Newbie
  • So whenever i'm listening to music on my phone, i'll get an advertisement for the free week trial that doesn't require a credit card but whenever I click it, i get redirected to the page for the 30 D...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

A song doesn't sound

A song called: Quien dijo amigos? Of Carlitos Rossy doesn't sound. In the moment when i play it, a sound likes when a call phone it is interrupted start to sound

  • Newbie
  • A song called: Quien dijo amigos? Of Carlitos Rossy doesn't sound. In the moment when i play it, a sound likes when a call phone it is interrupted start to sound
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Shuffle

The shuffle for my iPhone has gotten so bad that it will play the same 10 songs on shuffle over and over again. I've tried downloading the app again but that didn't work. Is there anything I can do to fix this issue?

  • Newbie
  • The shuffle for my iPhone has gotten so bad that it will play the same 10 songs on shuffle over and over again. I've tried downloading the app again but that didn't work. Is there anything I can do t...
  • secretham
  • Casual Listener
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

Disc Space is getting bigger and bigger

Hey, i don't know whether there is a post like this on this board. I want to ask, why the disk space of spotity on iOS is getting bigger and bigger?! I don't have any offline playlist on the phone yet, so i can explain to me why this happens. Thanks ...

  • Regular
  • Hey,   i don't know whether there is a post like this on this board.   I want to ask, why the disk space of spotity on iOS is getting bigger and bigger?! I don't have any offline pl...
  • aleks-83
  • Regular
  • 1021 Views
  • 4 replies
  • 0 likes
  • 1021 Views
  • 4 replies
  • 0 likes

Cancelar auto renovación de Spotify Premium

Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS

  • Casual Listener
  • Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS
  • MattSuda
  • Spotify Star
  • 571 Views
  • 4 replies
  • 0 likes
  • 571 Views
  • 4 replies
  • 0 likes

iOS Sync Issues After April 7 update

I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until today. I noticed one small difference between the old sy...

  • Gig Goer
  • I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until ...
  • Tobraham
  • Gig Goer
  • 420 Views
  • 4 replies
  • 0 likes
  • 420 Views
  • 4 replies
  • 0 likes

Spotify has a mind of its own!

My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot remove it. I do not know who it is. I tried to uin...

  • Casual Listener
  • My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot...
  • MattSuda
  • Spotify Star
  • 608 Views
  • 1 replies
  • 0 likes
  • 608 Views
  • 1 replies
  • 0 likes

Data usage

I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used 400mb data. How is it possible? I have my data tur...

  • Regular
  • I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used...
  • MattSuda
  • Spotify Star
  • 953 Views
  • 14 replies
  • 0 likes
  • 953 Views
  • 14 replies
  • 0 likes

Mobile Data Leak Bug?

Hi everyone, I got an iPhone 6S last Sunday, installed Spotify and, while on WiFi, synced a handful of playlists for offline playback. Since then I've been out and about, listening only to the playlists that I have marked as offline. However, if I ch...

  • Casual Listener
  • Hi everyone,    I got an iPhone 6S last Sunday, installed Spotify and, while on WiFi, synced a handful of playlists for offline playback. Since then I've been out and about, listening onl...
  • MattSuda
  • Spotify Star
  • 945 Views
  • 3 replies
  • 2 likes
  • 945 Views
  • 3 replies
  • 2 likes

Login failed

I'm always logged in on spotify. A few days ago it suddenly logged out and now I can't log back in. I tried logging in with Facebook and also tried it manually but nothing seems to work.

  • Newbie
  • I'm always logged in on spotify. A few days ago it suddenly logged out and now I can't log back in. I tried logging in with Facebook and also tried it manually but nothing seems to work.
  • MattSuda
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Spotify restarts every time I open the app.

Spotify restarts every time I switch to the app, and it always takes about a minute+ to do so. I can see the app running in the background when I double tap the button on the iPhone, but it still restarts. On the contrary, If I play music and switch ...

  • Casual Listener
  • Spotify restarts every time I switch to the app, and it always takes about a minute+ to do so. I can see the app running in the background when I double tap the button on the iPhone, but it still res...
  • MattSuda
  • Spotify Star
  • 962 Views
  • 2 replies
  • 0 likes
  • 962 Views
  • 2 replies
  • 0 likes

Repeat TRACK Mode has gone??

I've downloaded latest Spitify App update on iPad and note that the facility to see the song title, time, repeat mode and continuous repeat mode, which you accessed by tapping the up arrow icon, is gone. All the arrow gives you now is the album artwo...

  • Newbie
  • I've downloaded latest Spitify App update on iPad and note that the facility to see the song title, time, repeat mode and continuous repeat mode, which you accessed by tapping the up arrow icon, is g...
  • MattSuda
  • Spotify Star
  • 365 Views
  • 3 replies
  • 0 likes
  • 365 Views
  • 3 replies
  • 0 likes

Update 5.5.0 Can't connect

Just updated to the version 5.5.0 that came out today (April 27, 2016) and now I can't connect (Error:102). Tried logging in and out and restarting my iPhone 6 (9.3.1). Worked fine 15 minutes ago before updating and works on my desktop app. UPDATE: H...

  • Newbie
  • Just updated to the version 5.5.0 that came out today (April 27, 2016) and now I can't connect (Error:102). Tried logging in and out and restarting my iPhone 6 (9.3.1). Worked fine 15 minutes ago bef...
  • MattSuda
  • Spotify Star
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

Iphone App Crashed Big Time

iPhone 6 - IOS 9.3.1App version - 5.4.0.1011 (premium account)Free space on the phone: 50 GBI was listening to spotify with the phone connected via Bluetooth on the car radio, suddenly the phone turned of and would only turn back on if I connected th...

  • Newbie
  • iPhone 6 - IOS 9.3.1 App version - 5.4.0.1011 (premium account) Free space on the phone: 50 GB I was listening to spotify with the phone connected via Bluetooth on the car radio, suddenly the ph...
  • MattSuda
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • Other
  • 287 Views
  • 1 replies
  • 0 likes

Skipping tracks issue, then plays them!

Recently when i have listened to a playlist, say if i skip the first few songs then listen to third; Once this song is finished it goes back to the first track that i skipped, then the next then it will find a new song... hope this makes sense! This ...

  • Newbie
  • Recently when i have listened to a playlist, say if i skip the first few songs then listen to third; Once this song is finished it goes back to the first track that i skipped, then the next then...
  • MattSuda
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Iphone logout and erasing offline playlists

I'm having troubles with my premium spotify. When I'm opening the app sometimes inhave to login again and when I'm in i have to re-download all my songs.Anyone who can help me with that?It's very annoying to downloand again more than 1000 songs. That...

  • Casual Listener
  • I'm having troubles with my premium spotify. When I'm opening the app sometimes inhave to login again and when I'm in i have to re-download all my songs. Anyone who can help me with that? It's very...
  • MattSuda
  • Spotify Star
  • 1148 Views
  • 3 replies
  • 0 likes
  • 1148 Views
  • 3 replies
  • 0 likes

Adding song to playlist during shuffle restarts the shuffle queue

STR:- go to a playlist or 'My songs'- start shuffle playback of all songs- skip e.g four songs during playback and remember them.- add the fifth song to an existing playlist of yours or 'MySongs' by pressing ' ... ' in playback view and select 'add t...

  • Newbie
  • STR: - go to a playlist or 'My songs' - start shuffle playback of all songs - skip e.g four songs during playback and remember them. - add the fifth song to an existing playlist of yours or 'MySo...
  • MattSuda
  • Spotify Star
  • 1605 Views
  • 1 replies
  • 0 likes
  • Shuffle in playlists
    Shuffle in songs
  • 1605 Views
  • 1 replies
  • 0 likes

Alphabetical scrolling bar missing on right in playlist view?

My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus

  • Casual Listener
  • My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus
  • MattSuda
  • Spotify Star
  • 690 Views
  • 3 replies
  • 0 likes
  • 690 Views
  • 3 replies
  • 0 likes

I pay and i can't get premium.

I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed

  • Newbie
  • I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed
  • user-removed
  • Not applicable
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this month and no luck with my free spotify premium as well...

  • Newbie
  • Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this mon...
  • user-removed
  • Not applicable
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes