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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 77597 Views
  • 16 replies
  • 37 likes
  • 77597 Views
  • 16 replies
  • 37 likes

Sarit hadad

I've had some sarit hadad playlists .. Then I realized that all the sarit hadadsongs were deleted from my personal playlists .. Then I looked up sarit hadad on the search and only several songs came up.. (There use to be many many more ) can anyone p...

  • Newbie
  • I've had some sarit hadad playlists .. Then I realized that all the sarit hadadsongs were deleted from my personal playlists .. Then I looked up sarit hadad on the search and only several songs came ...
  • GETERDE
  • Newbie
  • 544 Views
  • 1 replies
  • 1 likes
  • 544 Views
  • 1 replies
  • 1 likes

Controls missing

I've have only just updated my iPad mini to the latest 5.5.0.1023 Spotify version and am disppointed to see that the bottom bar where the playing controls, volume control and track title with elapsed time has been simplified to only show the title & ...

  • Casual Listener
  • I've have only just updated my iPad mini to the latest 5.5.0.1023 Spotify version and am disppointed to see that the bottom bar where the playing controls, volume control and track title with elapsed...
  • 377 Views
  • 0 replies
  • 0 likes
  • 377 Views
  • 0 replies
  • 0 likes

Spotify causing other apps to crash or not open

iOSWill either keep apps from opening or will crash everything. Once it froze the screen in diagonal and could not reboot. Took a while but it worked itself out. Still keeps crashing tho.

  • Regular
  • iOS Will either keep apps from opening or will crash everything. Once it froze the screen in diagonal and could not reboot. Took a while but it worked itself out. Still keeps crashing tho.
  • TplusA
  • Newbie
  • 791 Views
  • 5 replies
  • 0 likes
  • 791 Views
  • 5 replies
  • 0 likes

Shuffle play is not random

Whenever I hit shuffle on my playlist the same thing happens; first song plays, second song plays, then the first song plays again! I then hit skip next and within the next five songs, second song plays again. Anyone experienced this? I believe this ...

  • Newbie
  • Whenever I hit shuffle on my playlist the same thing happens; first song plays, second song plays, then the first song plays again! I then hit skip next and within the next five songs, second song pl...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Spotify update 5.5 don't play well

I use Spotify in an iPad Pro (iOs 9.3.1). Spotify works well until your last update (5.5) when the music stops randomly, jumping and doing impossible to listening. I am tired with the hundred of problems and the poor support that you have for iOs. I ...

  • Casual Listener
  • I use Spotify in an iPad Pro (iOs 9.3.1). Spotify works well until your last update (5.5) when the music stops randomly, jumping and doing impossible to listening. I am tired with the hundred of prob...
  • 401 Views
  • 0 replies
  • 0 likes
  • iOS 9.3.1
  • 401 Views
  • 0 replies
  • 0 likes

Solved!! What happened to personal radio?

On Spotify for Mac and iOS, I can't seem to find any way to listen to my personal stations. The personalized radio stations (the ones where you can toggle between your four primary genres) were amazing, and I don't understand why the feature seems to...

  • Casual Listener
  • On Spotify for Mac and iOS, I can't seem to find any way to listen to my personal stations. The personalized radio stations (the ones where you can toggle between your four primary genres) were ...
  • MattSuda
  • Spotify Star
  • 4111 Views
  • 2 replies
  • 0 likes
  • 4111 Views
  • 2 replies
  • 0 likes

Spotify won't turn off shuffle

I've tried resetting my iPhone to see if that was the problem then I deleted the app and downloaded it again but when I'm in my playlist it continues to shuffle the songs

  • Casual Listener
  • I've tried resetting my iPhone to see if that was the problem then I deleted the app and downloaded it again but when I'm in my playlist it continues to shuffle the songs
  • OviiiOne
  • Community Legend
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes

Connecting two accounts together, and connecting them onto facebook.

I had spotify on my iphone a while ago and had it signed up through facebook. A little while after, I deleted my facebook thinking i could still use spotify; as it turned out, I had to make a new account with an email address. Now that I have faceboo...

  • Newbie
  • I had spotify on my iphone a while ago and had it signed up through facebook.  A little while after, I deleted my facebook thinking i could still use spotify; as it turned out, I had to make a n...
  • OviiiOne
  • Community Legend
  • 750 Views
  • 1 replies
  • 0 likes
  • Connect
    connect accounts
    Facebook
  • 750 Views
  • 1 replies
  • 0 likes

Can't go online

Using the latest version of Spotify on iOS 9.3.1 (iPhone 6). There is not way for me to cancel offline mode. Yes, my Internet is fine.

  • Casual Listener
  • Using the latest version of Spotify on iOS 9.3.1 (iPhone 6). There is not way for me to cancel offline mode. Yes, my Internet is fine.
  • zsignal
  • Casual Listener
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Controls Inaccessible on iPad in Landscape Mode

As the title says, on version 5.5.0.1023 the controls are inaccessible on the iPad in landscape mode.I have an iPad Pro (9.7") on iOS 9.3.1

image.png
  • Regular
  • As the title says, on version 5.5.0.1023 the controls are inaccessible on the iPad in landscape mode. I have an iPad Pro (9.7") on iOS 9.3.1  
  • 545 Views
  • 0 replies
  • 0 likes
  • bug
    controls
    landscape mode
  • 545 Views
  • 0 replies
  • 0 likes

Downloading songs

I have premium and about 300 songs, but only about 20 or so have downloaded (the little green downward pointing arrow I guess). How can I download all of them so I can listen to them offline?

  • Newbie
  • I have premium and about 300 songs, but only about 20 or so have downloaded (the little green downward pointing arrow I guess). How can I download all of them so I can listen to them offline?
  • kbrooksc
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Payment?

Why am I being charged twice? How can I contact someone and speak to them regarding this issue?!

  • Newbie
  • Why am I being charged twice? How can I contact someone and speak to them regarding this issue?!
  • kbrooksc
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

My saved Songs and Albums keep disappearing

I have to log out and back in to get them back. It happens fairly often, not sure what triggers it.

  • Newbie
  • I have to log out and back in to get them back. It happens fairly often, not sure what triggers it.
  • duneeshya
  • Newbie
  • 561 Views
  • 1 replies
  • 0 likes
  • saved albums
    saved songs
  • 561 Views
  • 1 replies
  • 0 likes

Spotify App crashing on iPhone 5S

I've updated my App and quit all other applications and yet Spotify crashes part way through the first song. I also have a decent amount of storage space free.Any rescue ideas?Thanks

  • Regular
  • I've updated my App and quit all other applications and yet Spotify crashes part way through the first song. I also have a decent amount of storage space free. Any rescue ideas? Thanks
  • sallyhone
  • Casual Listener
  • 784 Views
  • 3 replies
  • 0 likes
  • crash iPhone 5s
  • 784 Views
  • 3 replies
  • 0 likes

Offline probs

Updated phone and app on iPhone six. Won't download saved songs. Tried multiple wi~if spots. What can I try next? About to end my subscription.

  • Newbie
  • Updated phone and app on iPhone six. Won't download saved songs. Tried multiple wi~if spots. What can I try next? About to end my subscription.
  • lukebotham1
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Spotify won't download

I had to re download Spotify to try to get the premium to work now it won't download all the way and just sits there's for days

  • Newbie
  • I had to re download Spotify to try to get the premium to work now it won't download all the way and just sits there's for days
  • KSutton
  • Music Fan
  • 553 Views
  • 1 replies
  • 0 likes
  • 553 Views
  • 1 replies
  • 0 likes

Can't delete playlist in iOS app

I have an iPhone 5 and iOS 6.1 with the newest spotify app. As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force closes. http://bildr.no/view/1393004 How can i remove the playlist?

  • Newbie
  • I have an iPhone 5 and iOS 6.1 with the newest spotify app.    As you can see in the picture i get this weird one and a half remove icon badge. If i click on it, spotify app force close...
  • rasca1
  • Newbie
  • 1663 Views
  • 2 replies
  • 1 likes
  • 1663 Views
  • 2 replies
  • 1 likes

Solved!! Premium account not working on Iphone 3GS (iOS 6.1.3)

I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or less. I tried uninstalling and reinstalling SPOTIF...

  • Newbie
  • I've been using my Premium account on my Iphone 3GS (iOS 6.3.1.) for some years without any problems. Unfortunately, over the past months, the songs stop playing after 1 minute and 30 seconds more or...
  • Paula12
  • Casual Listener
  • 1418 Views
  • 4 replies
  • 0 likes
  • 1418 Views
  • 4 replies
  • 0 likes

[iOS][Other] Consistent Labeling of "Podcasts"

It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?

  • Gig Goer
  • It's called "Podcasts" in the "Browse" view and "Podcasts & Videos" in the "Your Library" view. What's the difference? If there is no difference, what about calling it the same?
  • 323 Views
  • 0 replies
  • 0 likes
  • iOS
    Other
  • 323 Views
  • 0 replies
  • 0 likes