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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68585 Views
  • 16 replies
  • 37 likes
  • 68585 Views
  • 16 replies
  • 37 likes

Spotify does not sync music to iPhone

Hi everyone Even though my iPhone appears in the 'devices' tab in Spotify, spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify on both my iPhone and my laptop. I am 100% sure that both my laptop...

  • Casual Listener
  • Hi everyone   Even though my iPhone appears in the 'devices' tab in Spotify,  spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify...
  • jesseisfriendly
  • Newbie
  • 20411 Views
  • 19 replies
  • 1 likes
  • 20411 Views
  • 19 replies
  • 1 likes

Waiting for WiFi: won't download on LTE

I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available offline unless I'm on WiFi?

  • Newbie
  • I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available o...
  • osornios
  • Spotify Star
  • 3189 Views
  • 1 replies
  • 0 likes
  • 3189 Views
  • 1 replies
  • 0 likes

New updates turns on cell data

I have cellular data off for Spotify since I download most stuff for offline use. However everytime I download a new update, when I open Spotify it's using cell data. I have to go into settings and turn it on then off again for it too stop. It's happ...

  • Visitor
  • I have cellular data off for Spotify since I download most stuff for offline use. However everytime I download a new update, when I open Spotify it's using cell data. I have to go into settings and t...
  • StegmeM
  • Regular
  • 453 Views
  • 3 replies
  • 0 likes
  • 453 Views
  • 3 replies
  • 0 likes

I have purchased in appstore and doesnt work

I have purchased premium in appstore while I was logged in and it does not work as how it should be, still free....

  • Newbie
  • I have purchased premium in appstore while I was logged in and it does not work as how it should be, still free....
  • OviiiOne
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Spotify Premuim not syncing with iPhone

I've been reading posts and threads and still haven't been able to fix this: How do I sync up my iOS with my account? I just upgraded to premium and have connected my device to my computer. I clicked on devices when it came up and clicked "Sync all m...

  • Newbie
  • I've been reading posts and threads and still haven't been able to fix this: How do I sync up my iOS with my account?  I just upgraded to premium and have connected my device to my computer.&nbs...
  • liz9864
  • Newbie
  • 349 Views
  • 2 replies
  • 0 likes
  • 349 Views
  • 2 replies
  • 0 likes

Spotify Premium Problem

So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re installing, plus on the website. Im not sitting with a 12...

  • Casual Listener
  • So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re instal...
  • osornios
  • Spotify Star
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

Huge battery sucker found and fixed!

Hi everyone,I have read dozens of complaints from Spotify users saying their battery dies unreasonably fast. I have found the culprit and I found how to stop this waste of energy.the problem is Unless you turn it off, Spotify is publishing all of you...

  • Newbie
  • Hi everyone, I have read dozens of complaints from Spotify users saying their battery dies unreasonably fast. I have found the culprit and I found how to stop this waste of energy. the problem is...
  • andi_c
  • Newbie
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Syncing Local Files to iPhone

I read all of the instructions and have successfully done this in the past, but I can't get a playlist of local files from my macbook to download onto my iPhone.There is over 23 GB of space left on my phone and I have not downloaded the maximum amoun...

  • Newbie
  • I read all of the instructions and have successfully done this in the past, but I can't get a playlist of local files from my macbook to download onto my iPhone. There is over 23 GB of space left on...
  • OviiiOne
  • Community Legend
  • 411 Views
  • 2 replies
  • 0 likes
  • 411 Views
  • 2 replies
  • 0 likes

Spotify "connecting..." On iPhone

I keep trying to listen to music online on my iPhone in the app, and the "connecting..." Bar at the bottom of the screen keeps coming up as if there's no connection, connecting, and then cycling back again. I have full internet and I even tried using...

  • Newbie
  • I keep trying to listen to music online on my iPhone in the app, and the "connecting..." Bar at the bottom of the screen keeps coming up as if there's no connection, connecting, and then cycling back...
  • Spaceboy88
  • Roadie
  • 1299 Views
  • 2 replies
  • 1 likes
  • 1299 Views
  • 2 replies
  • 1 likes

Does not Scrobble over mobile data

This has been mentioned here over and over and seemingly still not been addressed. I have the latest Spotify and it just does not scrobble over mobile data. WiFi is fine, but mobile data is a no-go. Will this ever be resolved, I understand it's somet...

  • Visitor
  • This has been mentioned here over and over and seemingly still not been addressed.  I have the latest Spotify and it just does not scrobble over mobile data. WiFi is fine, but mobile data is a ...
  • JCdotnl
  • Roadie
  • 1012 Views
  • 1 replies
  • 0 likes
  • 1012 Views
  • 1 replies
  • 0 likes

Spotify using cellular data even though it's connected to wifi

Man, it just goes from bad to worse for me. Has anyone ever had a situation where spotify will download over cellular even though you're connected to wifi? Support has been helping me with some issues I've been having with excessive cellular data usa...

  • Roadie
  • Man, it just goes from bad to worse for me.   Has anyone ever had a situation where spotify will download over cellular even though you're connected to wifi?   Support has been helping ...
  • Craigski
  • Roadie
  • 745 Views
  • 2 replies
  • 0 likes
  • 745 Views
  • 2 replies
  • 0 likes

Different songs on my Play list that I don't want

I downloaded few songs about 14 and created a. Playlist. The problem is every after song or two I get songs that I don't even like it won't let me delete them. It show "suggestion play list" even tho I never wanted them. It's very annoying please hel...

  • Casual Listener
  • I downloaded few songs about 14 and created a. Playlist. The problem is every after song or two I get songs that I don't even like it won't let me delete them. It show "suggestion play list" even tho...
  • osornios
  • Spotify Star
  • 625 Views
  • 3 replies
  • 0 likes
  • 625 Views
  • 3 replies
  • 0 likes

iPhone Six skips over songs with steering wheel controls

iPhone SixConnected via USB2015 Subaru Forester While toggling to the next song via steering wheel controls, Spotify jumps over the next song and plays the third in the que. I've tried this while playing iTunes and it's not an issue. Anyone else havi...

  • Casual Listener
  • iPhone Six Connected via USB 2015 Subaru Forester   While toggling to the next song via steering wheel controls, Spotify jumps over the next song and plays the third in the que. I've tried t...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

All Playlists "Premium Feature"

I have the free subscription for Spotify. Today, I've tried to click on multiple playlists and after selecting "Shuffle Play" a box pops up stating "Premium Feature" and prompting me to upgrade. How can I get the playlists + ads back? Thanks!

  • Newbie
  • I have the free subscription for Spotify. Today, I've tried to click on multiple playlists and after selecting "Shuffle Play" a box pops up stating "Premium Feature" and prompting me to upgrade. How ...
  • OviiiOne
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Lost playlist

Hi. I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing. I am absolutely sure I logged in to the right account. I have logged out and in a...

  • Newbie
  • Hi.   I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing.   I am absolut...
  • MattSuda
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Downloading music for offline

HI I successfully download music onto my ipod for offline playing but it often (after a week or two) wipes itself and I need to go throughy "my music" again set to download each artist or album over tagain to down load it again.. Very annoying Any id...

  • Newbie
  • HI   I successfully download music onto my ipod for offline playing but it often (after a week or two)  wipes itself and I need to go throughy "my music" again set to download each artist...
  • MattSuda
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

song switch to "playing song from search..." I have never searched and don't want.

For the past two weeks I'll being playing a playlist, usually a spotify list not one I have created, (I have a premium account) and it will switch mid song to something from a search I have never searched. like DarkH+1, or Midday+Mix-up, or Ocean + S...

  • Newbie
  • For the past two weeks I'll being playing a playlist, usually a spotify list not one I have created, (I have a premium account) and it will switch mid song to something from a search I have neve...
  • MattSuda
  • Spotify Star
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Files already ON Phone not recognized in Local Files

I put a few albums on my phone manually through Itunes, so the actaul files themselves are in the phone. However, when i go to the local files playlist on the spotify app, it says 0 songs. How do i fix that?

  • Newbie
  • I put a few albums on my phone manually through Itunes, so the actaul files themselves are in the phone. However, when i go to the local files playlist on the spotify app, it says 0 songs.   H...
  • MattSuda
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Playlist/Songs won't download on iPad Pro

Hi,I have my iPad for 3 Months now and had no problems with Spotify on it before. Although I have plenty of Space left (35gb) the app doesn't download my songs anymore. I payed my premium just recently. I can see the songs I downloaded when I'm offli...

  • Casual Listener
  • Hi, I have my iPad for 3 Months now and had no problems with Spotify on it before. Although I have plenty of Space left (35gb) the app doesn't download my songs anymore. I payed my premium just rece...
  • MattSuda
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes