Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52572 Views
16 replies
36 likes

52572 Views
16 replies
36 likes

Solved!! Can't access my offline songs, after restarting the app

Since the Spotify update from April 6th 2016 (maybe an earlier update, I haven't updated before for a few months) I can't access my offline songs on my iPod anymore, after the app has restarted. When I tap on an album, it says: "You haven't saved any...

Manowar99
Casual Listener
Since the Spotify update from April 6th 2016 (maybe an earlier update, I haven't updated before for a few months) I can't access my offline songs on my iPod anymore, after the app has restarted. When...
2016-04-22 10:33:59 PM
2016-04-24 1:54:41 AM
Manowar99
Casual Listener
596 Views
2 replies
0 likes

596 Views
2 replies
0 likes

Songs not playing / randomly stopping

I am having issues with Spotify stopping songs in the middle / not moving on to the next song / not starting a song in the beginning. So every time I'm listening to a playlist I have to physically click for the next song every other song. This occurs...

kflake
Newbie
I am having issues with Spotify stopping songs in the middle / not moving on to the next song / not starting a song in the beginning. So every time I'm listening to a playlist I have to physically cl...
2016-04-07 5:50:45 PM
2016-04-23 3:04:25 PM
Corpsman09355
Newbie
281 Views
2 replies
0 likes

281 Views
2 replies
0 likes

App won't open

Since installing v5.4 the app won't get past the loading screen. Using iPhone 5 with latest iOS.

user-removed
Visitor
Since installing v5.4 the app won't get past the loading screen. Using iPhone 5 with latest iOS.
2016-04-21 6:29:44 AM
2016-04-23 1:44:07 PM
lise3
Casual Listener
215 Views
1 replies
0 likes

215 Views
1 replies
0 likes

Syncing .M4A/.MP3 music to iphone - Album art is missing

Hi, when syncing music which was being purchased from legal sources like iTunes or self-ripped from CD and encoding them into .m4a or .mp3 and sync to my iphone the album art would always be missing. This is getting on my nerve 'cause all my tracks i...

ted9
Newbie
Hi, when syncing music which was being purchased from legal sources like iTunes or self-ripped from CD and encoding them into .m4a or .mp3 and sync to my iphone the album art would always be missing....
2016-03-05 2:51:00 PM
2016-04-23 12:24:16 PM
MattSuda
Spotify Star
1031 Views
2 replies
0 likes

1031 Views
2 replies
0 likes

Spotify not working on iPhone 4S

I just got a couple of old iPhone 4s'es, but, to my shock and horror, Spotify is not working on either of them. I can log into the app, I can see the browse screen. But as soon as I try to open any playlist, wether my own or Spotify's own in the brow...

olanormal
Casual Listener
I just got a couple of old iPhone 4s'es, but, to my shock and horror, Spotify is not working on either of them. I can log into the app, I can see the browse screen. But as soon as I try to open...
2016-04-16 7:18:24 PM
2016-04-23 8:39:12 AM
olanormal
Casual Listener
2870 Views
3 replies
0 likes

2870 Views
3 replies
0 likes

Solved!! Has Offline Downloading changed recently?

In the last week something seems to have changed for me. If I do the following:set a playlist to 'available offline'. streaming quality set to automaticdownload quality set to extreme'download using cellular' set to off.Until just recently, if I stre...

Craigski
Roadie
In the last week something seems to have changed for me. If I do the following: set a playlist to 'available offline'. streaming quality set to automatic download quality set to ex...
2016-04-12 7:19:40 AM
2016-04-23 1:02:05 AM
Craigski
Roadie
2359 Views
19 replies
1 likes

2359 Views
19 replies
1 likes

Ridiculous Data Usage

Spotify uses way to much data for iOS to the point it will cost me overage charges if I don't uninstall the app, in the 4 days I've had this new iphone spotify has used 2.6 gb of data and about 90% of the streaming I have done is through albums I dow...

xemeru
Casual Listener
Spotify uses way to much data for iOS to the point it will cost me overage charges if I don't uninstall the app, in the 4 days I've had this new iphone spotify has used 2.6 gb of data and about 90% o...
2016-04-17 4:13:56 AM
2016-04-22 12:59:20 AM
Craigski
Roadie
774 Views
3 replies
0 likes

774 Views
3 replies
0 likes

spotify

Hi Can anyone help, I am trying to sync my playlist on spotify onto my ipod I have looked at various how to sites and followed instructions but not working when i connect my ipod to my lap top with spotify open on it, the guides say it should appear ...

sexyshoes50
Casual Listener
Hi Can anyone help, I am trying to sync my playlist on spotify onto my ipod I have looked at various how to sites and followed instructions but not working when...
2016-04-14 9:29:37 PM
2016-04-22 9:08:37 AM
sexyshoes50
Casual Listener
330 Views
2 replies
0 likes

330 Views
2 replies
0 likes

Play all songs from an artist in local files

Spotify's playlists are really great and that's one of the reasons why I can't let it go despite having apple music. So I've decided to transfer all my music to spotify. My problem is that if I want to play all the songs from an artist, in what way c...

eduard_bascon
Regular
Spotify's playlists are really great and that's one of the reasons why I can't let it go despite having apple music. So I've decided to transfer all my music to spotify. My problem is that if I want ...
2016-04-21 6:25:01 PM
2016-04-22 7:15:01 AM
eduard_bascon
Regular
913 Views
5 replies
0 likes

913 Views
5 replies
0 likes

Solved!! Spotify will no longer play in the background after yesterday's update?

I am on IPAD (after giving up on MAC after numerous problems following an update last year) - yesterday downloaded the latest update for Spotify and now it won't continue to play in the background when I use other apps (ie - games). It was fine until...

zeddog1493
Regular
I am on IPAD (after giving up on MAC after numerous problems following an update last year) - yesterday downloaded the latest update for Spotify and now it won't continue to play in the background wh...
2016-04-19 12:26:47 AM
2016-04-22 1:46:15 AM
MattSuda
Spotify Star
12457 Views
3 replies
0 likes

12457 Views
3 replies
0 likes

Error de cuenta

Por qué mi cuenta aparece gratis si ya pague?Ya llame al banco y dicen que no hay ningún problema ahí el cobro ya lo hicieron. Funcionaba bien hasta ayer, no sé qué hacer

Bschittini
Casual Listener
Por qué mi cuenta aparece gratis si ya pague? Ya llame al banco y dicen que no hay ningún problema ahí el cobro ya lo hicieron. Funcionaba bien hasta ayer, no sé qué hacer
2016-04-21 8:51:49 PM
2016-04-21 11:44:45 PM
osornios
Spotify Star
352 Views
3 replies
0 likes

352 Views
3 replies
0 likes

Re: Spotify stops playing between each song.

I've had this problem for about 3 weeks now on my iphone. Have done a clean reinstall - logged off and logged back in, but the issue is not going away.

senthil
Newbie
I've had this problem for about 3 weeks now on my iphone. Have done a clean reinstall - logged off and logged back in, but the issue is not going away.
2016-04-15 9:00:17 PM
2016-04-21 5:45:21 PM
Patkos96
Casual Listener
334 Views
3 replies
0 likes

334 Views
3 replies
0 likes

Offline saved Albums aren't displaying

Hi,I got a huge problem which makes spotify unenjoyable on my iPhone. Every time after my mobile data is slowed down by my provider, I can't listen to my saved albums (& artists) anymore - the app still displays them and the green arrow is also there...

Turo586
Newbie
Hi, I got a huge problem which makes spotify unenjoyable on my iPhone. Every time after my mobile data is slowed down by my provider, I can't listen to my saved albums (& artists) anymore - th...
2016-04-07 9:02:33 AM
2016-04-21 5:31:51 PM
frokostposer
Newbie
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

iPhone Isn't Syncing Local Files Album Artwork

My apologizes if this is already a thread but I'm in a rush right now and I'd really like an answer. I have premium so I can sync local files to my phone. I used to have maybe 60 songs synced and all of the songs with album artwork on the file had co...

emilyidc
Regular
My apologizes if this is already a thread but I'm in a rush right now and I'd really like an answer. I have premium so I can sync local files to my phone. I used to have maybe 60 songs...
2016-04-21 12:36:55 PM
2016-04-21 4:01:35 PM
Michaelpnix
Casual Listener
966 Views
1 replies
0 likes
album artwork
iPhone 5S

966 Views
1 replies
0 likes

Spotify keeps crashing (Iphone)

Recently my spotify has been crashing. Everytime I try to play a new song it just crashes. I have to keep on trying until it lets me play the song. But it takes a while and it is annoying. Does anybody know how to fix this problem. Help would be nice...

Brospeh
Casual Listener
Recently my spotify has been crashing. Everytime I try to play a new song it just crashes. I have to keep on trying until it lets me play the song. But it takes a while and it is annoying. Does anybo...
2015-07-12 5:40:58 AM
2016-04-21 12:58:10 PM
mwsb
Casual Listener
9688 Views
12 replies
0 likes

9688 Views
12 replies
0 likes

Track unavailable on mobile but not on desktop

So i have had spotify premium for around 10 months and its been perfect for the time span. However, today, for no apparent reason i could not find two songs on one of my playlists on my phone. I searched for them and noticed i couldnt find them throu...

drizzybaby
Newbie
So i have had spotify premium for around 10 months and its been perfect for the time span. However, today, for no apparent reason i could not find two songs on one of my playlists on my phone. I sear...
2013-08-03 9:57:22 PM
2016-04-21 6:32:04 AM
Juanathan
Casual Listener
595 Views
1 replies
3 likes

595 Views
1 replies
3 likes

It's not working

I try all the possibilities I can do.I even phone my service provider to help me solve the issue but every time I toggle into the offline mode it says I need to upgrade into Spotify premium fix this please I have enough storage too

Khen21
Casual Listener
I try all the possibilities I can do.I even phone my service provider to help me solve the issue but every time I toggle into the offline mode it says I need to upgrade into Spotify premium fix this ...
2016-04-20 5:18:41 PM
2016-04-21 2:12:52 AM
Khen21
Casual Listener
319 Views
2 replies
0 likes

319 Views
2 replies
0 likes

Solved!! Notifications

My notifications have stopped working across both my IOS device and my windows Desktop app. I tried removing and re-installing and checked all the notification settings. Can someone help?

JamesBas
Music Fan
My notifications have stopped working across both my IOS device and my windows Desktop app. I tried removing and re-installing and checked all the notification settings. Can someone...
2016-04-20 3:51:21 PM
2016-04-21 1:25:25 AM
osornios
Spotify Star
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Family premium

I have an iPhone and my app recently updated which ended up logging me out of my account. My account was the family premium, which is different when setting up and account with it compared to a normal account, so now I don't know how to log back in a...

Jessssss
Newbie
I have an iPhone and my app recently updated which ended up logging me out of my account. My account was the family premium, which is different when setting up and account with it compared to a norma...
2016-04-20 7:02:29 PM
2016-04-21 1:05:44 AM
osornios
Spotify Star
223 Views
1 replies
0 likes

223 Views
1 replies
0 likes

Facebook name on spotify

Hello! first time on here, i asked my chick to connect my facebook to my spotify but she connected hers -_-". we removed it and everything. But her picture and her name wont go away from my spotify on my iphone. I deleted the app and redownloaded it ...

Appealing
Newbie
Hello! first time on here, i asked my chick to connect my facebook to my spotify but she connected hers -_-". we removed it and everything. But her picture and her name wont go away from my spotify o...
2016-04-20 12:06:45 AM
2016-04-20 12:22:39 AM
MichaelJerzak
Composer
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

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