Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
Saturday
Rastereyes
Casual Listener
79952 Views
19 replies
37 likes

79952 Views
19 replies
37 likes

Alphabetical scrolling bar missing on right in playlist view?

My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus

Seabass2
Casual Listener
My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus
2016-04-27 8:46:11 AM
2016-04-30 10:51:52 AM
MattSuda
Spotify Star
732 Views
3 replies
0 likes

732 Views
3 replies
0 likes

I pay and i can't get premium.

I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed

Dengzyow
Newbie
I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed
2016-04-30 6:57:38 AM
2016-04-30 10:16:30 AM
user-removed
Not applicable
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Spotify Premium

Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this month and no luck with my free spotify premium as well...

kathymatsui
Newbie
Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this mon...
2016-04-29 12:55:45 AM
2016-04-30 10:08:46 AM
user-removed
Not applicable
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

sharing a song

this week something changed.usually I can share a song ie select share, select message and the recipient can press the link to enjoy the tune.its not working.we have reset our account, updated cc info, erased and reset spotify on each device....not s...

palaaudrey
Casual Listener
this week something changed. usually I can share a song ie select share, select message and the recipient can press the link to enjoy the tune. its not working. we have reset our account, updated ...
2016-04-29 7:09:11 PM
2016-04-30 3:56:01 AM
palaaudrey
Casual Listener
486 Views
4 replies
0 likes

486 Views
4 replies
0 likes

I'm not being able to listen to the album carbono from lenine

Everytime I try to listen to it, the only thing the I hear is a bunch of noise like it is off the grid or something

Whitepollyanna
Casual Listener
Everytime I try to listen to it, the only thing the I hear is a bunch of noise like it is off the grid or something
2016-04-29 2:08:58 PM
2016-04-30 1:36:52 AM
Whitepollyanna
Casual Listener
456 Views
2 replies
0 likes

456 Views
2 replies
0 likes

Spotify does not sync music to iPhone

Hi everyone Even though my iPhone appears in the 'devices' tab in Spotify, spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify on both my iPhone and my laptop. I am 100% sure that both my laptop...

Soufff
Casual Listener
Hi everyone Even though my iPhone appears in the 'devices' tab in Spotify, spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify...
2013-08-11 11:52:31 PM
2016-04-30 1:25:29 AM
jesseisfriendly
Newbie
20509 Views
19 replies
1 likes

20509 Views
19 replies
1 likes

Waiting for WiFi: won't download on LTE

I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available offline unless I'm on WiFi?

Ariamaarie
Newbie
I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available o...
2016-04-29 3:02:02 PM
2016-04-29 11:23:49 PM
osornios
Spotify Star
3219 Views
1 replies
0 likes

3219 Views
1 replies
0 likes

New updates turns on cell data

I have cellular data off for Spotify since I download most stuff for offline use. However everytime I download a new update, when I open Spotify it's using cell data. I have to go into settings and turn it on then off again for it too stop. It's happ...

user-removed
Visitor
I have cellular data off for Spotify since I download most stuff for offline use. However everytime I download a new update, when I open Spotify it's using cell data. I have to go into settings and t...
2016-04-27 6:53:27 PM
2016-04-29 2:36:27 PM
StegmeM
Regular
475 Views
3 replies
0 likes

475 Views
3 replies
0 likes

I have purchased in appstore and doesnt work

I have purchased premium in appstore while I was logged in and it does not work as how it should be, still free....

dutwha1
Newbie
I have purchased premium in appstore while I was logged in and it does not work as how it should be, still free....
2016-04-29 4:21:47 AM
2016-04-29 11:31:44 AM
OviiiOne
Community Legend
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

Spotify Premuim not syncing with iPhone

I've been reading posts and threads and still haven't been able to fix this: How do I sync up my iOS with my account? I just upgraded to premium and have connected my device to my computer. I clicked on devices when it came up and clicked "Sync all m...

nikkita2357
Newbie
I've been reading posts and threads and still haven't been able to fix this: How do I sync up my iOS with my account? I just upgraded to premium and have connected my device to my computer.&nbs...
2013-11-10 2:49:53 PM
2016-04-29 6:54:22 AM
liz9864
Newbie
360 Views
2 replies
0 likes

360 Views
2 replies
0 likes

Spotify Premium Problem

So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re installing, plus on the website. Im not sitting with a 12...

Rolltide1000-us
Casual Listener
So I bought Spotify Premium again after my premium ran out. I bought it again but got nothing losing the option to even buy it again. However my account is still a free account on IOS after re instal...
2016-04-28 1:02:07 PM
2016-04-29 1:27:48 AM
osornios
Spotify Star
274 Views
2 replies
0 likes

274 Views
2 replies
0 likes

Huge battery sucker found and fixed!

Hi everyone,I have read dozens of complaints from Spotify users saying their battery dies unreasonably fast. I have found the culprit and I found how to stop this waste of energy.the problem is Unless you turn it off, Spotify is publishing all of you...

Scottyboy95
Newbie
Hi everyone, I have read dozens of complaints from Spotify users saying their battery dies unreasonably fast. I have found the culprit and I found how to stop this waste of energy. the problem is...
2016-03-25 5:30:40 PM
2016-04-28 9:40:39 PM
andi_c
Newbie
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

Syncing Local Files to iPhone

I read all of the instructions and have successfully done this in the past, but I can't get a playlist of local files from my macbook to download onto my iPhone.There is over 23 GB of space left on my phone and I have not downloaded the maximum amoun...

ginamarieray
Newbie
I read all of the instructions and have successfully done this in the past, but I can't get a playlist of local files from my macbook to download onto my iPhone. There is over 23 GB of space left on...
2016-04-25 7:32:41 PM
2016-04-28 5:33:28 PM
OviiiOne
Community Legend
429 Views
2 replies
0 likes

429 Views
2 replies
0 likes

Spotify "connecting..." On iPhone

I keep trying to listen to music online on my iPhone in the app, and the "connecting..." Bar at the bottom of the screen keeps coming up as if there's no connection, connecting, and then cycling back again. I have full internet and I even tried using...

Dylpick808
Newbie
I keep trying to listen to music online on my iPhone in the app, and the "connecting..." Bar at the bottom of the screen keeps coming up as if there's no connection, connecting, and then cycling back...
2016-04-28 1:45:01 AM
2016-04-28 2:29:02 PM
Spaceboy88
Roadie
1316 Views
2 replies
1 likes

1316 Views
2 replies
1 likes

Does not Scrobble over mobile data

This has been mentioned here over and over and seemingly still not been addressed. I have the latest Spotify and it just does not scrobble over mobile data. WiFi is fine, but mobile data is a no-go. Will this ever be resolved, I understand it's somet...

user-removed
Visitor
This has been mentioned here over and over and seemingly still not been addressed. I have the latest Spotify and it just does not scrobble over mobile data. WiFi is fine, but mobile data is a ...
2016-04-28 1:35:16 PM
2016-04-28 2:02:12 PM
JCdotnl
Roadie
1028 Views
1 replies
0 likes

1028 Views
1 replies
0 likes

Spotify using cellular data even though it's connected to wifi

Man, it just goes from bad to worse for me. Has anyone ever had a situation where spotify will download over cellular even though you're connected to wifi? Support has been helping me with some issues I've been having with excessive cellular data usa...

Craigski
Roadie
Man, it just goes from bad to worse for me. Has anyone ever had a situation where spotify will download over cellular even though you're connected to wifi? Support has been helping ...
2016-04-15 1:51:44 PM
2016-04-28 1:13:26 AM
Craigski
Roadie
758 Views
2 replies
0 likes

758 Views
2 replies
0 likes

Different songs on my Play list that I don't want

I downloaded few songs about 14 and created a. Playlist. The problem is every after song or two I get songs that I don't even like it won't let me delete them. It show "suggestion play list" even tho I never wanted them. It's very annoying please hel...

LironR
Casual Listener
I downloaded few songs about 14 and created a. Playlist. The problem is every after song or two I get songs that I don't even like it won't let me delete them. It show "suggestion play list" even tho...
2016-04-26 6:15:18 PM
2016-04-27 8:47:29 PM
osornios
Spotify Star
640 Views
3 replies
0 likes

640 Views
3 replies
0 likes

iPhone Six skips over songs with steering wheel controls

iPhone SixConnected via USB2015 Subaru Forester While toggling to the next song via steering wheel controls, Spotify jumps over the next song and plays the third in the que. I've tried this while playing iTunes and it's not an issue. Anyone else havi...

bluecavalier35
Casual Listener
iPhone Six Connected via USB 2015 Subaru Forester While toggling to the next song via steering wheel controls, Spotify jumps over the next song and plays the third in the que. I've tried t...
2016-04-27 6:16:56 PM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

All Playlists "Premium Feature"

I have the free subscription for Spotify. Today, I've tried to click on multiple playlists and after selecting "Shuffle Play" a box pops up stating "Premium Feature" and prompting me to upgrade. How can I get the playlists + ads back? Thanks!

j-short
Newbie
I have the free subscription for Spotify. Today, I've tried to click on multiple playlists and after selecting "Shuffle Play" a box pops up stating "Premium Feature" and prompting me to upgrade. How ...
2016-04-24 2:22:36 AM
2016-04-27 5:47:40 PM
OviiiOne
Community Legend
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Lost playlist

Hi. I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing. I am absolutely sure I logged in to the right account. I have logged out and in a...

RavenSchneider
Newbie
Hi. I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing. I am absolut...
2016-04-23 1:43:08 PM
2016-04-27 10:12:17 AM
MattSuda
Spotify Star
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

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