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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52565 Views
  • 16 replies
  • 36 likes
  • 52565 Views
  • 16 replies
  • 36 likes

Spotify iPhone App forgets Music Queue when switching apps on iPhone

When i am at work I build a long Shuffled Music Queue from my favorite playlists and as the day goes along I switch apps and pause my Spotify and then come back a while later and the Shuffle queue has started from scratch. This causes me to have to r...

  • Regular
  • When i am at work I build a long Shuffled Music Queue from my favorite playlists and as the day goes along I switch apps and pause my Spotify and then come back a while later and the Shuffle queue ha...
  • 214 Views
  • 0 replies
  • 1 likes
  • 214 Views
  • 0 replies
  • 1 likes

Não estou recebendo notificações Push no celular

Prezados, Boa tarde. Não estou recebendo nenhuma notificação push no meu iphone 5s. O que eu ja fiz e nao objetive sucesso: 1. Já ferifiquei as ativação de notificação do celular 2. Ja resinstalei o aplicativo3. Já ativei todas nofiticações

  • Newbie
  • Prezados, Boa tarde.   Não estou recebendo nenhuma notificação push no meu iphone 5s.    O que eu ja fiz e nao objetive sucesso:   1. Já ferifiquei as ativação de notificaçã...
  • 1307 Views
  • 0 replies
  • 3 likes
  • 1307 Views
  • 0 replies
  • 3 likes

Solved!! crashes when opened on iphone

I am having an issue when trying to use spotify on my iphone. it will only show the loading screen. i uninstalled and reinstalled. when i log in it will work for about 15 seconds, i am able to start scrolling playlists. then it will freeze. i have un...

  • Casual Listener
  • I am having an issue when trying to use spotify on my iphone. it will only show the loading screen. i uninstalled and reinstalled. when i log in it will work for about 15 seconds, i am able to start ...
  • MattSuda
  • Spotify Star
  • 423 Views
  • 3 replies
  • 0 likes
  • 423 Views
  • 3 replies
  • 0 likes

Solved!! Running unavailable

For some days ago, Running is unavailable in my iPhone. I restart the device, but is the same.After, I delete de Spotify app, restart de iphone and I reinstalled, but is the same. Can you help me?

  • Regular
  • For some days ago, Running is unavailable in my iPhone. I restart the device, but is the same. After, I delete de Spotify app, restart de iphone and I reinstalled, but is the same.   Can you ...
  • carlospacheco
  • Regular
  • 543 Views
  • 8 replies
  • 0 likes
  • 543 Views
  • 8 replies
  • 0 likes

Spotify Connect trouble (iMac to Samsung Bluetooth speaker)

The "Spotify Connect" button on my Spotify app on my iMac has disappeared. We use the spotify connect on our family desktop to connect to our bluetooth speaker to fill the room with music. Now, the only way to get the music to connect to our bluetoot...

  • Newbie
  • The "Spotify Connect" button on my Spotify app on my iMac has disappeared. We use the spotify connect on our family desktop to connect to our bluetooth speaker to fill the room with music. Now, the o...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

5.3.0 update is not working on my iphone

All I get is the black page with your logo in the middle. Very frustrating. I can't even listen to any music. Also, why do I have to post to this forum for troubleshooting? You shld have something in the app or an email address I can send this to!

  • Casual Listener
  • All I get is the black page with your logo in the middle. Very frustrating. I can't even listen to any music. Also, why do I have to post to this forum for troubleshooting? You shld have something in...
  • PatriciaD
  • Casual Listener
  • 327 Views
  • 4 replies
  • 0 likes
  • 327 Views
  • 4 replies
  • 0 likes

iPod Syncing

Good day everyone! I just wanna ask if it's possible to sync my iPod shuffle and iPod nano to spotify? I mean the songs I have on spotify.I have read that it's possible but I can't seem to find a step by step instruction. by the way I'm using a pc ru...

  • Newbie
  • Good day everyone!   I just wanna ask if it's possible to sync my iPod shuffle and iPod nano to spotify? I mean the songs I have on spotify. I have read that it's possible but I can't seem to...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

I Can not search

I Can not search correctly. After maling getting a notice of updating my app I can not search 2 words. For instance if I want to search Udo Lindenberg. I write Udo and then I Can write LIN but if I put one letter more The system tells me that an erro...

  • Casual Listener
  • I Can not search correctly. After maling getting a notice of updating my app I can not search 2 words. For instance if I want to search Udo Lindenberg. I write Udo and then I Can write LIN but if I p...
  • BlackLizard63
  • Gig Goer
  • 268 Views
  • 4 replies
  • 0 likes
  • 268 Views
  • 4 replies
  • 0 likes

Messages

My messages aren't loading at all on my desktop app. I have a Mac. Also I can't find the inbox on the IOS app. Help!

  • Newbie
  • My messages aren't loading at all on my desktop app. I have a Mac. Also I can't find the inbox on the IOS app. Help! 
  • Dreadlord
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

5.3.0 iPad rotation problem with new Circular typeface

When you are in the landscape view on the ipad with the circular typeface you are unable to press play/pause and cannot skip forwards and backwards, instead you go to browsing youth music again. Anyone else having this problem? using the iPad Air 2 u...

  • Casual Listener
  • When you are in the landscape view on the ipad with the circular typeface you are unable to press play/pause and cannot skip forwards and backwards, instead you go to browsing youth music again.&nbsp...
  • jeremyarbon
  • Casual Listener
  • 1315 Views
  • 4 replies
  • 0 likes
  • 5.3.0
    Ipad troubleshooting
    New Update
    problem
  • 1315 Views
  • 4 replies
  • 0 likes

iPhone unavailable for listening after it goes into lock screen

Anyway to fix this? I can pause the iPhone from my Mac but as soon as I hit play it will only play from my mac and not my iPhone. Seems like once the iPhone lock screen goes on you can no longer control it.

  • Music Fan
  • Anyway to fix this?  I can pause the iPhone from my Mac  but as soon as I hit play it will only play from my mac and not my iPhone.  Seems like once the iPhone lock screen goes on you ...
  • Jordi
  • Community Legend
  • 1587 Views
  • 1 replies
  • 0 likes
  • 1587 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect issues

Hi all I'm having issues with the Spotify Connect, I have a Spotify Premium account and I have 3 devices linked to the 1 account, my iPhone 5s, my son's iPhone 5 and my other son's iPad Mini there's is also 3 different playlists with each device sync...

  • Casual Listener
  • Hi all I'm having issues with the Spotify Connect, I have a Spotify Premium account and I have 3 devices linked to the 1 account, my iPhone 5s, my son's iPhone 5 and my other son's iPad Mini there's ...
  • hagegebenjamin
  • Music Fan
  • 4913 Views
  • 4 replies
  • 1 likes
  • 4913 Views
  • 4 replies
  • 1 likes

eq 5.1.0

I was just upgraded to 5.1.0 on iPhone 6. For some reason my Eq doesn't work. I press the EQ setting in setting and the menu option glows but doesn't open. I restarted and the problem hasnt resolved.

  • Newbie
  • I was just upgraded to 5.1.0 on iPhone 6. For some reason my Eq doesn't work. I press the EQ setting in setting and the menu option glows but doesn't open. I restarted and the problem hasnt resolved.
  • MattSuda
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

My menu has changed.

Since I downloaded Spotify, my menu (home, browse, search...) has been vertical and on the left. Seemingly out of no where, the other day, my menu changed and all the menu options are lined up at the bottom of the screen horizontally. Also, when I cl...

  • Casual Listener
  • Since I downloaded Spotify, my menu (home, browse, search...) has been vertical and on the left. Seemingly out of no where, the other day, my menu changed and all the menu options are lined up at the...
  • user-removed
  • Not applicable
  • 972 Views
  • 16 replies
  • 2 likes
  • 972 Views
  • 16 replies
  • 2 likes

Solved!! Friend feed on iphone?

I did a quick search and didn't find anything--I hope this hasn't been answerd a million times.... So I have a friend who is NOT on facebook which I can see via the friend feed ON MY DESKTOP. However, on my iphone 6 I am unable to locate anyone who i...

  • Casual Listener
  • I did a quick search and didn't find anything--I hope this hasn't been answerd a million times....   So I have a friend who is NOT on facebook which I can see via the friend feed ON MY DESKTOP...
  • MattSuda
  • Spotify Star
  • 12929 Views
  • 3 replies
  • 4 likes
  • 12929 Views
  • 3 replies
  • 4 likes

Solved!! Interface buggy

Some days ago the interface changed and seems buggy. This was before the 22 March update.I deleted the app, updated the iOS and installed Spotify again. Everything working but, now that I am downloading the songs again, the interface changed again. T...

Spotify.1.PNG Spotify.2.PNG
  • Regular
  • Some days ago the interface changed and seems buggy. This was before the 22 March update. I deleted the app, updated the iOS and installed Spotify again. Everything working but, now that I am downlo...
  • MattSuda
  • Spotify Star
  • 1506 Views
  • 7 replies
  • 0 likes
  • 1506 Views
  • 7 replies
  • 0 likes

Chromecast Audio broken in new apps?

Chromecast Audio has been working good from my iOS apps (iPhone and iPad) but today, it's not working. I have tried on 2 iPads and my iPhone. I get the dooing noise but the streaming never starts. Meanwhile, Pandora from there devices works as expect...

  • Newbie
  • Chromecast Audio has been working good from my iOS apps (iPhone and iPad) but today, it's not working.  I have tried on 2 iPads and my iPhone.  I get the dooing noise but the streaming neve...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Playlists are gone, music won't play properly

Hello,I just found this issue yesterday evening: all my playlists have disappeared off my phone but are still on my desktop, and if I try to even stream a song off a search, the music stops playing in the middle of any song. The pause button is shown...

  • Casual Listener
  • Hello, I just found this issue yesterday evening: all my playlists have disappeared off my phone but are still on my desktop, and if I try to even stream a song off a search, the music stops playi...
  • Mllow
  • Casual Listener
  • 544 Views
  • 3 replies
  • 0 likes
  • 544 Views
  • 3 replies
  • 0 likes

Solved!! Can't play the song I want

So, as the title says, I've been unable to play the songs I've wanted for the last couple of weeks. I could play the songs and listen to them just fine in the past while I was online but now I can't even play the song I want through online, I need to...

  • Newbie
  • So, as the title says, I've been unable to play the songs I've wanted for the last couple of weeks. I could play the songs and listen to them just fine in the past while I was online but now I can't ...
  • mapuya19
  • Community Legend
  • 1006 Views
  • 1 replies
  • 0 likes
  • 1006 Views
  • 1 replies
  • 0 likes