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can´t see my playlists

can´t see my playlists

Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and "local files" but both were empty. On the computer and my other devices all the playlists are showing but not on the iphone. I have tried to reinstall several times and still not working. 

Any ideas maybe? 

Greets !

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3 Replies

Hi. Can you double-check that you logged in with the correct credentials. Does it show under devices in the desktop client when spotify is running?

Hey. Yes I´m logged in with the correct credentials and it´s also showing under devices in the desktop. 

 

I logged in with a different spotify account on my iphone and it´s the same problem. There is no playlists at all although there should be.

greets

Could you press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo to reset your iphone to see if tht helps.

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