canvas not working

[TheEthC]

 

Plan

Premium

Country

UnitedKingdom

Device

(iPhone 8 plus 

Operating system

ios 13.2

My Question or Issue

i cannot use made a toggle to turn on and off canvas i don’t know why this is happening but it’s always worked for me 

[Eni]

Hey there @TheEthC,

Thanks for getting in touch about this here in the Community. 

We can confirm that the Canvas feature is still in being tested. At Spotify, we're often testing new features and improvements, that's why you may have something in the app that other users don't or vice versa, or have a feature to try temporarily. In this case, we suggest to keep the app always updated so you don't miss out on any new features and improvements.

If you need a hand with anything else, the Community is here for you. 

[kalillh99]

Quit running tests for select people, run them for all or none at all. Keep it fair and simple. Please grant me my canvas feature back. Thanks.

[LeoTinajero]

Yo se que a muchos les pasara lo que me esta pasando. Y es que en mi app de Spotify no se encuentra la opcion de Canvas en ningun lado, y ya hice de todo para poder recuperar la funcion y aun asi no sirve. Solo quiero que Spoty arregle los errores en las cuentas que lo padecen 🙂

[Mahdistics]

Plan

Student/Premium

Country

Bangladesh 

Device

iPhone 14plus

Operating System

ios17

My Question or Issue

My canvas toggle is on and I also have the latest update of Spotify but still my canvas isn't working . What should I do? Please help