Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

data roaming issue

data roaming issue

Hey,

I have this issue for like 3 months thanks to Telekom's incompetence:

 

So I have 500 mb data roaming for surfing on the net (fb, instagram, web browser, etc...) and 2 GB only for Spotify Premium.

Spotify would have to use only its 2 GB however it keeps "eating" my simple 500 mb first.

 

When I explained to Telekom my problem their solution was the following:

"You are using it too often, don't do it." (No comment to this...)

 

Any solution by your side?

 

Thank you!

Reply
1 Reply

Hi @peteeerd,

 

I recommend you use Telekom's app to control the amount of data you're using along the month. When it reaches 2Gb, just turn Spotify's celullar data usage off until the following month...

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts