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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70822 Views
  • 16 replies
  • 37 likes
  • 70822 Views
  • 16 replies
  • 37 likes

Constant Error Message

Today my Spotify just stopped working. Half of the searches, when typed in, yield an "an error occurred, try again" message. If try again is repeatedly pressed, the artists sometimes appear, but when clicked on yield a "an error occuered" message wit...

  • Newbie
  • Today my Spotify just stopped working. Half of the searches, when typed in, yield an "an error occurred, try again" message. If try again is repeatedly pressed, the artists sometimes appear, but when...
  • Peddiefamily
  • Newbie
  • 350 Views
  • 2 replies
  • 0 likes
  • 350 Views
  • 2 replies
  • 0 likes

No "AVALIABLE OFFLINE"

I've been using my friends premium account, created my own playlist was able to listen to the music offline. Since swithcing to my own premium account, I've created my own playlist but I dont have a "AVALIABLE OFFLINE", all I see is "DOWNLOAD" and I ...

  • Newbie
  • I've been using my friends premium account, created my own playlist was able to listen to the music offline.   Since swithcing to my own premium account, I've created my own playlist but I don...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Mode offline with cellular data

Hi, I have a question,when I downloaded my playlists, they still use my cellular data if I don't active the Mode Offline in my phone? Thanks!

  • Newbie
  • Hi, I have a question,when I downloaded my playlists, they still use my cellular data if I don't active the Mode Offline in my phone?   Thanks!
  • MattSuda
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Offline Songs Unplayable

Hi! So... i bought a Spotify card, and I upgraded my account to premium. But I would like to know why some songs in my playlists can't be downloaded? Someones have green arrows, other ones have gray arrows and other ones doesn't have any arrow at all...

  • Newbie
  • Hi!  So... i bought a Spotify card, and I upgraded my account to premium.  But I would like to know why some songs in my playlists can't be downloaded? Someones have green arrows, other...
  • MattSuda
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Won't download all my music to offline

It won't let me download offline unless I dele a offline playlist , maybe too many songs??

  • Casual Listener
  • It won't let me download offline unless I dele a offline playlist , maybe too many songs??
  • MattSuda
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Spotify NEEDS CUSTOMER SERVICE

THEY NEED A DIRECT LINE TO FIX PROBLEMS! TIRED OF PAYING FOR SOMRTHING AND NOT WORK.

  • Casual Listener
  • THEY NEED A DIRECT LINE TO FIX PROBLEMS! TIRED OF PAYING FOR SOMRTHING AND NOT WORK.
  • MattSuda
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

how to stop the eskape key skipping a song?

Hi Hopefully someone can help with this... pressing the escape key skips to the next track in a play list, even when spotify is minimised and I'm working on another program (my particular problem is a drawing program where I use escape regularly to s...

  • Regular
  • Hi   Hopefully someone can help with this... pressing the escape key skips to the next track in a play list, even when spotify is minimised and I'm working on another program (my particular pr...
  • harrimots
  • Regular
  • 373 Views
  • 3 replies
  • 0 likes
  • 373 Views
  • 3 replies
  • 0 likes

Playlists on ipad

The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad. Suggestions please

  • Newbie
  • The songs in the playlists in spotify on my PC will not download to the same playlists in spotify on my ipad.   Suggestions please
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

iOS 9.2 ACURA 2014 RDX with Spotify

When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to upgrading the iOS Spotify worked fine. I have disco...

  • Newbie
  • When I upgraded my iOS to 9.2 Spotify no longer worked in the car using the USB cable. The music would play for 1 sec. And stop. The car display would shot Pandora data connection lost. Now prior to ...
  • 1919 Views
  • 0 replies
  • 2 likes
  • Spotify connectivity using USB cable
  • 1919 Views
  • 0 replies
  • 2 likes

Playing songs on multiple devices with paid family plan

I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when she plays a song my Spotify paused. Cantu people li...

  • Casual Listener
  • I am trying to play music through my Spotify account on my phone while my daughter at home can play her music through her Spotify account from her iPad. When I play a song her Spotify is paused when ...
  • jaykpatel
  • Casual Listener
  • 488 Views
  • 2 replies
  • 0 likes
  • 488 Views
  • 2 replies
  • 0 likes

Solved!! Spotify client v5.0.9.992 pauses playback when running in the background

This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car play.The same spotify client version runs ok on an i...

  • Casual Listener
  • This happen on iphone 6. iOS release is 9.2.1 (13D20). Whenever I listen to Spotify and hit the home button on the phone, the playback stops. It is impossible also, to start playback from apple car p...
  • MattSuda
  • Spotify Star
  • 455 Views
  • 3 replies
  • 0 likes
  • 455 Views
  • 3 replies
  • 0 likes

Tracks not transitioning - iPhone

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist.I have tried with and without gapless transition, and have encountered the problem with both. Any ideas?

  • Music Fan
  • Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist. I have tried with and without gapless transition, and have encount...
  • Steph_B
  • Roadie
  • 989 Views
  • 13 replies
  • 0 likes
  • 989 Views
  • 13 replies
  • 0 likes

Solved!! chinees

my spotify is in chineese signs. I have tried to log out and log in again. Help

  • Casual Listener
  • my spotify is in chineese signs. I have tried to log out and log in again. Help
  • MattSuda
  • Spotify Star
  • 496 Views
  • 5 replies
  • 0 likes
  • 496 Views
  • 5 replies
  • 0 likes

Log In Problem

I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline device list). When I log in, I get an error message s...

  • Casual Listener
  • I'm able to log into my Spodify Premium account through the website, but not through my IPhone app. I recently lost my phone and replaced it. (The previous iPhone has been removed from the offline de...
  • Bittencourt
  • Spotify Star
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

Songs stopped downloading

So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says waiting to download. Does anyone have a solution to t...

  • Casual Listener
  • So I was downloading songs and everything was working fine all day. Wake up this morning and nothing works. Can't get anything to download. I search for a new song and download it and it just says wa...
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes

Solved!! Your Music - Songs Doesn't Sync To iPhone.

Hey guys, Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my phone (although playlists do just fine)...? So I have say 900 songs...

  • Casual Listener
  • Hey guys,    Don't know why you felt the need to change from starred to "your music" annoying. But since you have can you get it working properly please. It doesn't seem to sync with my...
  • avasterman
  • Newbie
  • 2650 Views
  • 6 replies
  • 0 likes
  • 2650 Views
  • 6 replies
  • 0 likes

Pausing when playing on chromecast

Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausing. It plays fine when not connected to the chromec...

  • Newbie
  • Hi, Spotify has now stopped working with my chromecast audio. It initially worked fine for about a week then started pausing unexpectedly. It will now only play half a second of a track without pausi...
  • 893 Views
  • 0 replies
  • 0 likes
  • chromecast audio
    iOS
    Pausing playback
    Premium
  • 893 Views
  • 0 replies
  • 0 likes

Spotify won'y sync my starred songs to Ipod Touch 5th gen

I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to sync just appears with no songs on the Ipod. When i...

  • Casual Listener
  • I have spotify premium but when i try to sync my entire library, it only syncs playlists im subscribed to and the "Local" playlist. The starred playlist and any other new playlist i crete and try to ...
  • baruch_malulu
  • Casual Listener
  • 1325 Views
  • 5 replies
  • 0 likes
  • 1325 Views
  • 5 replies
  • 0 likes

iphone does not sync

my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i did put it in available offline plz help, i need help...

  • Newbie
  • my iphone does not seem to sync the playlist i made on my computer. The playlist shows up on my phone but i just cant play it and evrytime i press a song it says this song is not downloaded when i di...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes