Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

didn't even pay for anything but I still get scammed

didn't even pay for anything but I still get scammed

 

Plan

Free

Country

 

Device

Samsung Note 8

Operating System

Android

 

My Question or Issue

I get the app on my Samsung, I find my favorite artist, I pick the specific song but a completely different one plays? If what I hear about having to get premium is correct then I literally got scammed without spending a cent..

FMC4ME

Reply
1 Reply

Hey @PatriciaBarto, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, can you let me know the make and model of the device you're experiencing this on?

Let me know how everything goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts