Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

downloaded music lost

downloaded music lost

Hello, i have the following issue with spotify on Iphone 5S:

my downloaded playlist is not anymore downloaded: i mean i have the list of songs of my playlist, byt they are not anymore downloaded on my iphone, so i need connection to re-download them and cannot listen in offline (i pay the premium account!!).

Why does this happens?

Reply
1 Reply

Hey!

 

Just delete the app from your iPhone, then delete all offline devices on here.

 

Once that's done, just download the app again and sync your music this way.

 

It could be just a problem with the offline information, don't worry.

 

Try that 😄

Suggested posts