iOS 12.1 No sounds

[Nvanevery]

My Question or Issue

When using Spotify from my phone...there is no sound even though it says it’s playing. I’ve turned off Bluetooth so it’s not playing somewhere else...

when I use Spotify on my computer - headphones (not wireless) it’s fine. 

Version: ios 12.1 

spotify: 8.4.79.933

Plan

Premium

Country

USA  

Device

(iPhone X)

Operating System

(iOS 12.1)

[Nvanevery]

...and I’ve also tried restarting it twice...no change. 

[landonharris88]

Are you able to hear audio from any other app on your phone or is it just Spotify that is silent? 

[Nvanevery]

The volume works on all other apps. It’s just the Spotify app that I cannot hear any volume. 

[d_atd01]

When you download the new version of iOS it disables audio for uncompatible apps, Thus being spotify, Apple disabled the audio for a real one.