iPad unable to play ANY songs - won't play downloaded/offline tracks or stream from radio.

[karencress]

Spotify Premium was working until this morning. When I went to play one of my playlists this morning in offline mode it indicated it was playing, but never left the 0:00 time mark. This is true of all tracks I've tried, and I'm unable to stream from radio stations. I've re-synced all the playlists, I've uninstalled and reinstalled Spotify and the issue persists. What next? I'd hate to have to completely reboot my system over this and if I have to I'll likely not bother downloading spotify again...

[Peter__]

Hey! Welcome to the community 🙂 

First thing I would suggest is you have a read at and try the steps that are applicable in the connection troubleshooting guidelines and see if that helps. 

Peter

[karencress]

Didn't work - and most of those tips are for PC. This is my iPad. Spotify is working fine on my PC and my Droid mobile, but my iPad won't play anything. Like I said above - I've uninstalled and re-downloaded the app from the app store, and have synced and re-downloaded all my music - it's just the nothing will play. It all sticks on the 0:00 mark.

[Peter__ · Accepted solution]

Hey again 🙂 

Would you be able to read through and try all the steps in the iOS troubleshooting guide as it most likely is not a connection issue. If the steps don't help, please fill in the support template and I will offer more help!

Peter

[karencress]

It was clearing the Safari history/cookies that needed it - I don't even use Safari except to accept terms of use for wifi at work...wonder what set it off...

[Allyw524]

This has been happening to me to. Mine would play one song then when I went to play another it wouldn't play, I've tries so many songs to see if any would work but they don't. The only way I could play a song is if I logged out and logged back in. I don't want to do that every time I want to listen to a song. I'm going to go back to pandora, Pandora never does this