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iPhone 6 not downloading playlists-offline mode

iPhone 6 not downloading playlists-offline mode

Have already reinstalled Spotify. Stuck at Downloading 0 of 92 and does not make progress. Premium account. Thanks.
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3 Replies

Hey @Pmelasec! Welcome to the Community!

Do you have enough available storage for Spotify to use?

Spotify will stop downloading songs when the device you are using has a small available storage.
(sometimes even if you have 500MB-1GB available)
Try deleting apps and stuff you don't need and maybe that helps.

Check your internet connection too.

If you still have trouble, use these steps to reinstall the app: 

  1. On the home screen, tap and hold the Spotify icon until it shakes.
  2. Tap the X symbol on the icon.
  3. Hold the Home and Power buttons down together until the Apple logo appears.
  4. Open the App Store then search for and install the Spotify app.

Let me know if you need more help! ♫

 



This was a post by DasPeter
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Thank you, have already reset phone, deleted and reinstalled the app, logged out of the app and logged back in, no luck yet

@Pmelasec:

Have a look at the solutions in this topic and verify if some of the solutions in the first page help.

 



This was a post by DasPeter
If my post helped you to fix your problem  -  Accept as Solution
If you liked my post - Give it a Like

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PM me here



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