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iPhone 6s keeps turning off mobile data only for Spotify

iPhone 6s keeps turning off mobile data only for Spotify

I am on a Premium account. Based in UK.

iPhone 6s, software version 12.3.1

I have 6GB free space.

 

Problem is that recently something keeps overriding my mobile data settings, but only for Spotify, it happens with no other app. I turn on mobile data for Spotify,  launch Spotify, it says I'm not connected to the internet, I check the mobile data settings again and it's back off! I have tried resetting my network settings. I've tried uninstalling then reinstalling the app.

 

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Reply
1 Reply

Hey @Rainey,

 

Thanks for reaching out and sorry for the issue you're having.

 

System settings are not controlled by Spotify and are completely under control by iOS. I suggest you ask the issue to an Apple Store and I assume they can help you with it.

 

Sorry again for the issue,

 

Cheers,

Arda.

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