Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iPhone Bug?

Solved!

iPhone Bug?

Plan

Premium

Country

USA

Device

iPhone XS

Operating System

iOS 12.1

 

My Question or Issue

For some reason when I pause my music playing on Spotify and try to lock my phone it unpauses my music. I tried seeing if the same issue arised on other music apps but it did not. The only workaround Iโ€™ve found for this was to close out of the app, which isnโ€™t that big of a deal but Iโ€™m sure that is not the way the app is supposed to operate.

 

Reply

Accepted Solutions
Marked as solution

Hey @12122018272! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Have you tried reinstalling your app to see if that fixes this issue? If not here's a step by step tutorial.

 

Let me know if that helps, thanks! ^^

Peace

View solution in original post

3 Replies
Marked as solution

Hey @12122018272! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Have you tried reinstalling your app to see if that fixes this issue? If not here's a step by step tutorial.

 

Let me know if that helps, thanks! ^^

Peace

i have this same issue and donโ€™t know how to fix it 

Follow Nicoโ€™s instructions and just reinstall the app, should fix the problem. ๐Ÿค™๐Ÿฝ

Suggested posts