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iPhone XR skipping on usb

iPhone XR skipping on usb

 

Plan

Free/Premium

Country

United States 

Device

(iPhone XR

Operating System

(iOS 16.0.2

 

My Question or Issue

I have 2011 Chrysler 300c, blue tooth is not set up in my vehicle as I have not updated my Uconnect. However I have always been able to plug my phone into an aux cord or into the usb port to play music from Spotify. Until recently. I have not changed phones or carriers. It just started doing this with in the last week. I have an iPhone XR, iOS most recent update of 16.0.2. My songs on Spotify will skip until I’ve reached the max skip limit. They will only play for about 3 seconds and skip to the next. I have tried uninstalling, reinstalling, restarting my phone, powering it back on, switching usb cords and aux cords, I have read everything on trouble shooting for this. I cannot get it to stop. How do I get it to stop skipping? 

Reply
1 Reply

Hey there @Kendradenae13,

 

Thanks for reaching out about this here in the Community. 

 

Great troubleshooting so far, we can add a few more steps to make sure we've covered all bases.

 

Just to confirm, is this only happening in your car or when you connect your phone (with the same aux cord or usb) to another device as well?

 

On another note, we'd like to know if this started happening after a specific event such as an update. 

 

Lastly, would you mind checking if the same happens using a different phone (with your Spotify account)?

 

We'll be on the lookout for your reply.

EniModerator
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