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iPhone XR unable to search - just says 'Loading'

iPhone XR unable to search - just says 'Loading'

Plan

Premium

Country

UK

Device

iPhone XR

Operating System

iOS 15.5

 

My Question or Issue

 

Attempting to search or find item on playlist just stops with cycling white dots - text says "Loading" nothing happens. can clear cache after restart of phone, works once then crashes again. This after most recent update two days ago - please advise.

 

(NOTE: already reinstalled app, restarted phone, cleared cache, logged out and in several times to no effect - suggests recent software update is cause)

 

Reply
1 Reply

Hey there @blacknwhitemike-gb,

Thank you for posting in the Community!
Have you tested this with a different network by any chance and does it happen only with this device?
Aside from that, let us know if the issue persists if you download a playlist and switch to Offline mode.

We'll be on the lookout for your response 🙂

VasilModerator
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