Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Do you need to have the phone connected to the WiFi to have it show up in devices?
From what I can see there's no way to sync it like one would do with an iPod (just connect to PC).
Hi there,
Yes, in order to sync with Spotify you'll need to connect your iPhone and your computer to the same wifi network (make sure that your computer is connected to the wifi network wirelessly). Simply connecting the device to your computer won't work.
Just so you know, full instructions on syncing your device can be found on our website FAQ.
Then you should change the desktop application. Under the devices menu bar it currently reads:
"link up your iDevice with a USB cable to sync MP3s".
If what you actually mean is that you can only sync MP3s stored locally FROM the device using this method and not sync spotify playlists TO the device via the USB then this is highly confusing - infact I am confused just saying it. Worth a relook I think, currently annoying me no end.
You can connect your computer to the same router/wi-fi network and it will show up under devices.
If that does not work just plug your device in with the white usb cable its simple.
Won't this use my dataplan?
I'm not sure I understand what you mean but if you're talking about synching your iphone over a wifi network then no, it won't use your phone data connection.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…