iPhone not appearing in devices

[welshreduk]

I am having trouble trying to make my local files appear on my iphone.

I have uninstalled spotify on both my iMac & iPhone and still the phone does not appear in devices after re-install on both.

They are on the same network, i am logged in to both on the same network at the same time, the app is running on the phone (phone is NOT in sleep), spotify is open on the mac.

Local files have been put into a new playlist and the list has been made available offline, the playlist appears on my phone (songs within greyed out), the iphone playlist is also set to available offline but nothing i do works, it does not appear in devies in the desktop on no local files are playable on my mobile device.

I am NOT connecting my phone with a cable, it's via wifi as advised.

Being a premium subscriber I expect better, what is wrong?

[welshreduk]

Anyone?

[jeremygoh]

@welshreduk

There's many threads about this, but here's something that could really help you:


If you have physical tracks (Local Files) that's located on your computer, you need to make sure you open the Spotify app on your PC/Mac/Linux and head to the Devices Tab AND open the app on your iPhone.
Also make sure that the computer and the phone is on the same wifi network.
If it still does not work, go to your iPhone and open a Personal Hotspot and connect your computer to the wifi network on your iPhone and all should be well!

If you need a video guide on how it works, follow this slightly outdated YouTube video (the idea is still the same though):
http://www.youtube.com/watch?v=aYD44I3irnA

AND If you’re using a Mac, follow this guide to allow your Spotify to access through the firewall:
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/local-files-will-not-sync-to-spotify...

If you’re using Windows (here’s the Windows Firewalls rules):
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/iPhone-5-iOS7-won-t-sync-or-show-up-...