Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iphone error message when trying to search

iphone error message when trying to search

whenever I go to search for music on my phone it just shows an error message, try again. The error message does not have a number. Also, I have a premium account. Getting extremely aggrevated. 

Reply
2 Replies

deleted and reinstalled the application, and now all I have are the 3 dots flashing on my music (with none of my downloaded music there) and still an error code. Am about to terminate my account...

@edepietro 

 

I suggest you contact support so they can take a look at your account and help you with this:


https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts