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Plan
Free/Premium
Country
UK
Device
iphone 8 plus
Operating System
iOS 13.5.1
My Question or Issue
i can not view or open any songs
Solved! Go to Solution.
Hey @marwa1,
If you're referring to the section that says 'And more' which contains the songs from that artist - Spotify is currently investigating this issue. Make sure to add your +VOTE here and leave a comment with the requested details.
From there, you'll get updates as they come available!
I hope you'll find this useful. I'll be here if you need anything else.
Hey @marwa1, thanks for reaching out to the Community!
Could you try restarting the iPhone? If that doesn't help, could you try a clean reinstall of the app following these steps?
If you're still having trouble, I'd recommend updating your iPhone to the latest iOS version. The latest iOS version as of 7/15/2020, is iOS 13.6. You can update your device by going to Settings > General > Software Update.
Let me know how this goes!
i did all of the above and updated it and it’s still the same 😞
Hey @marwa1,
Thanks for trying those steps!
Could you send me a screenshot of what you're seeing exactly? Make sure to hide sensitive information when posting to the Community.
Additionally, when you log on to Spotify on another device if possible, do you see the songs on there?
i cannot click on the songs under the artist’s name
Hey @marwa1,
If you're referring to the section that says 'And more' which contains the songs from that artist - Spotify is currently investigating this issue. Make sure to add your +VOTE here and leave a comment with the requested details.
From there, you'll get updates as they come available!
I hope you'll find this useful. I'll be here if you need anything else.
okay thank you so much! i thought it was just me
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…