Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

local files on iphone disappear on restart

Solved!

local files on iphone disappear on restart

Reproducible every darn time: connect over wifi, toggle "available offline" to on, albums sync, exit app, go back to app, the "available offline" toggle is now off for some reason, and the synced tracks are unavailable.

Reply

Accepted Solutions
Marked as solution

I Need more information in order to help you with this, what iPhone model is it and what iOS is it running?

View solution in original post

Marked as solution

Do you have any jailbreak programs that you think might be affecting it? Download safe mode launcher and try spotify in safe mode.

View solution in original post

5 Replies
Marked as solution

I Need more information in order to help you with this, what iPhone model is it and what iOS is it running?

4s ios6 jailbroken

Marked as solution

Do you have any jailbreak programs that you think might be affecting it? Download safe mode launcher and try spotify in safe mode.

Still no dice. 

I am having this exact same problem.

 

Also happens when I connect my iphone and copy local files to a playlist. As soon as I am offline the playlist is empty. Very annoying.

Suggested posts