music stops when sending messages via viber

[12138760628]

Updated my ios to ios 10, updated my Viber to 6.3.1 (latest update upon ios 10 released). So whenever I hit my viber's send button, my spotify music stops. I tried it with my iPad, same issue. 

[meetchguzman]

i have the very same issue. and i am starting to get pissed. if you have any resolution please share, thank you

[Lenore1985 · Accepted solution]

The problem is not on spotify... it is viber... all you have to do is turn off the in app sounds. Go to the notifications and turn it off.

[ddimitris]

Thank you. It solves the issue. However ios 10 has caused a lot of issues of apps interacting together. So how can one get support from the spotify team?

[Lenore1985]

@Spotifycares on twitter. I had a problem and no one solved until i sent them a tweet. For what I experienced, that is the best support.

[meetchguzman]

thank you, it worked..