my hole playlist and premium doesn't work on iPhone

[Janina3]

hey guys,

after changing my facebook password, spotify didn´t recognize my playlist and premium.

Help! I tried to deleted the App but nothing worked out.

Maybe you can help me!

[wingshq]

Hello @Janina3, welcome to the Spotify Community.

Please try the following steps:

• Check your subscription page. Your status should be Premium. 
• If you're on Premium, try signing out and back into the app. 
• If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

If you've tried all the steps above, please click here. We'll then take you through a survey to point you in the right direction: