new term and conditions

[30061]

new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?

[Maxim]

Hey @30061,

Can you post a screenshot of what you're seeing please?

Thanks 🙂

[Kbzonazo]

I am having the same issue, I cannot accept the term n conditions, the button is not showing and I can't play music

[SQ3]

This is a screen shot of the pop up. I can press to view terms and conditions, and read them, but there is no way to accept. I think it's an iOS issue because my husband has an android and he is able to accept, no problem.

[Maxim]

Hmm, that's odd. Best thing to try here is a reinstall. Just follow these steps here: https://support.spotify.com/article/reinstallation-of-spotify/

Let me know how it goes.