Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

playlists won’t appear

playlists won’t appear

For over a week now my daily mix playlists won’t even appear and only the number 5 one does, tonight all the playlists that used appear on demand just disappeared also and they’re only available with the shuffle mode. I’m a free user and I know I can’t use Spotify the way premium users can but at least I had my daily mix playlists and some other playlists on demand. I tried to log out, delete the app and re dowanload it but nothing really changed. I would appreciate it if someone could help me out here. Thank you in advance. 

 

Reply
1 Reply

Hey @__elk.

 

Thanks for reaching out to us on the Community about this, and apologies for the delay!

 

If you're still experiencing the issue you described, could you provide us with the following information:

  • exact Spotify version
  • device + OS version?

Once we have that, we'll be able to look into this further.

 

Thanks! We'll be looking out for your reply.

Suggested posts