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why is it that when i queue a song on spotify does it switch the app off

why is it that when i queue a song on spotify does it switch the app off

whenever i search a song within my playlist to queue it it switches of my spotify app and restarts my current song
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1 Reply

Hey! Welcome to the Spotify Community!

 

This could be happening for a few reasons:

 

App bug – Spotify may be experiencing a temporary error. Try updating the app to the latest version.

Corrupted cache – Clearing Spotify cache can help. On Android, go to Settings > Apps > Spotify > Storage and clear the cache. On iPhone, reinstall the app.

Conflict with another device – If your account is logged in on another device, there may be interference. Check and disconnect unnecessary devices.

Operating system problem – Restart your phone or try using Spotify on another device to see if the problem persists.

 

If nothing works, try reinstalling Spotify or contact Spotify support!

 

Cheers,
ribezaz

ribezazSpotify Star
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