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i'm trying to download new songs on my iphone 5 and it just kept saying 'an error has occured' and had a try again button but it did nothing. i then tried to search on my laptop and it said the same thing. So i updated my card details and updated the app and nothing happened. I also turned my phone and my laptop off and on and nothing happened. I also deleted the app on my phone and reinstalled it and nothing happen and i also deleted some of my playlist to make new room and nothing happened. Someone please help!
Solved! Go to Solution.
the same thing is happening to me, every time i search for music on my mac, phone or ipad spotify apps it just says error occured
Peter
Spotify Community Mentor and Troubleshooter
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If this post was helpful, please add kudos below!
I think i sorted it out, I logged into my account online, clicked on 'offline devices' and clicked remove all and then all of a sudden spotify began working on all my devices 🙂
me too, everything was fine until i updated it today
it worked for me and now its stopped working again!
i did it and it worked once then start saying error agin
The search engine still isn't working, I was like 5 mins ago and now it's suddenly stopped working again
I'm trying to make a playlist but I can't search for anything now, sort it out please
It's not fixed. I am trying to search right now and it's still giving me the "an error occured/try again" message. iPhone 5C, iOS 7.1.2, Spotify 1.6.0. I can access all my own playlists but search is dead.
Jenn
@jeremygoh wrote:
UPDATE
I just heard back from Spotify that there was a minor bug affecting the search services for a very short while during 7 Sep 2014, it should be solved by now.
@jeremygoh wrote:
@youngturck There's a new update to Spotify iOS version 1.7, go and grab it via the App Store
Thanks, I had checked for an update before I posted and I didn't see anything, but it's working now that I updated the app.
Same here! 1 hour it was working ago but now it's not.
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