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Hello
I'm having trouble with the password system.
I have registered with my facebook account and I want to use that account ( because it's premium ) in my ps4. However in the ps4 app, I can only log in with my spotify username and password. So I go to my spotify account and try to set a device password. However it doesn't do nothing and I only receive a message saying: "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support.". What should I do?
Thanks.