Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify Connect not playing music on Gramofon since some days

Hi guys,

i have issues with Spotify Connect on my Gramofon device. Since some days, the Gramofon still shows up as a target for Connect, but when choosing it to play the icon turns green, starts blinking and then turns gray again. No music is played on the Gramofon device. The Gramofon device itself shows up as connected to the Internet, I even tried a factory reset and redid the setup but the problem persists.

 

I found out another issue while testing: The spotify client on my Samsung S5 and on my Google Nexus 10 now play music simultaneously while being online on the same Spotify account. Until now, starting playing music on one device stopped the music on all other devices. Has there been a change in the handling of multiple devices using the same account? Maybe that is related to the problem with the Spotify Connect issue?

 

Regards,

  Steffen

Who Me Too'd this topic