I recently went back to school so i set up a new spotify account with my school e-mail to recieve discount and canceled my premium subscription on my other account. First problem is i have two pending charges on my credit card for the premium service so they charged me twice. Second problem is i still am not getting the premium services on the new account. dont remember it taking this long to be able to use premium services. i have tried all the suggestions the FAQ section had to fix this problem and nothing has worked. Please let me know if anyone else is having a similar problem and how i can speak with someone to get this resolved. i dont even have the option to cancel the premium subscription because it says i do not have it. i am not trying to pay for a service i am not able to use! Spotify is awesome and convienient, this is the first problem i have had with the company, but this is big!

PS GET A PHONE CUSTOMER SERVICE CENTER PLEASE.