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Spotify will not recognize the internet connection on my phone. I have done re-installation and still can't get it to work. As of now i can't even get logged in on my moble device
I have logged out and logged back in.
Deleted all data, uninstalled and reinstalled
changed password
Did you restart your device when troubleshooting in section B?
Yes
Did you read the connection troubleshooting tips?
Yes
Your device
Motorola Turbo
Device’s Operating System
23.11.38quark_verzion.verizon.en.us vzw
What type of account do you have?
Premium
Space left on your device
10.85GB
My mobile Spotify version
3.1.0.1117
My mobile provider and country
Verizon
My username
Ashley Lorraine Winters
Do you have a Spotify (non-Facebook) login?
no
Are you logging in with Facebook or with your Spotify login details?
Facebook login