Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I use spotify premium via the app on my PS4 and am having some issues. Nearly everytime I use the app, it will inevitably start playing fractions of songs, pause briefly, then go on to the next song (both on saved playlists and individual liked songs) without my command. It might play half the song, or ten seconds of it, but never the full thing. I've tried conrolling the app remotely from my iphone but the problem remains. And when I use spotify solely on my phone it works fine. i've also double checked my connection and everything is fine. It gets so frustrating I end up going to youtube to find a similar playlist to my own on Spotify. If it weren't for this issue I would subscribe indefinitely, but as of now I'm thinking of cancelling my subscription if the problem persists. Please help!
Thanks,
-Russell Humphries
russell.humphries2014@gmail.com