Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

frustrated--cannot cancel premium, being charged and still says free

I am trying to cancel premium subscription. Account info says i have free subscripion. Have uninstalled and reinstalled, done all steps on the help page. Just want to cancel and stop being charged. No info to contact Spotify to fix it. Please help!
Who Me Too'd this topic